A+ Field Technician

Francis Pazdzinski IV

* ***** **. ***. * Camillus, NY, 13031

Home: 315-***-****

Cell: 813-***-****

*******.**********@*****.***

OBJECTIVE:

• A college graduate with a degree in Computer Engineering

• A highly energetic and dedicated individual who has an ambition to succeed in any given environment

• A quick learner and very eager to advance in this field

• Work well in a team environment and maintain a high level of efficiency in all work

• Seeking a position to develop, excel and become a major contributor to an employer.

EXPERIENCE:

February 2010

to

Present

Worldwide Techservices Syracuse, NY

A+ Certified Field Technician

Provide hardware-focused, technology field service support to both residential and commercial customers of major PC manufacturers. Performing both laptop and desktop hardware repairs.

February 2004

to

February 2009

United States Army USAREUR

Automated Tactical Data Systems Specialist

Trained to operate field artillery data systems on the rocket launch team supporting infantry and tank units in combat. Additional responsibilities included supporting the Battery Commander in administrative and managerial tasks.

January 2000

to

December 2003

University of Dayton Dayton, OH

Teaching Assistant (Intro to Personal Computers)

Assisted the professor during class and continued the lesson plan in the professor’s absence. Outside the classroom duties included grading tests and assignments, holding study sessions, and tutoring the students.

May 2003

to

August 2003

Coca Cola Enterprises Atlanta, GA

Computer Technician

Performed hardware maintenance on personal computers and servers for the Atlanta Division including sales offices, production facilities, and the Division office. Maintained the fixed asset database for all division IT equipment.

May 2002

to

August 2002

Laten Graphics Marietta, GA

Computer Programmer

Completed a special project compiling a program that converted HPGL files into PDF files. Reviewed, tested, and modified before putting into the production environment.

EDUCATION:

2003 University of Dayton Dayton, OH

Bachelor of Science Computer Engineering

2004 U.S Army Field Artillery Training Center Fort Sill, OK

Tactical Data Systems Specialist

2010 TechSkills Tampa, FL

CompTIA A+ Certification

TECHNICAL HIGHLIGHTS:

Government Security Clearance - Secret

Operating Systems - MS DOS, Windows 2003 Server, Windows 2000, XP, Vista & 7

Microsoft Office - Access, Excel, Word, PowerPoint

Programming Languages - C, C++, Java, Assembly

CompTIA A+ Certified

Dell Foundations 2010 Certified

CAREER ACCOMPLISHMENTS:

Laten Graphics:

*Wrote, compiled and tested a program to convert HPGL picture files into PDF files so Laten Graphics could expand their clientele who used HPGL files

U.S. Army:

*Created a Microsoft Access database with a user friendly interface so the military personnel office could accurately track the 100+ soldiers as well as perform everyday personnel actions

Coca Cola Enterprises:

*Maintained and improved a fixed asset database that included IT equipment for all offices in the Atlanta area

*Troubleshot operating system and Office Suite problems over the phone, allowing users to maintain vital support

*Troubleshot and provided for over 100 personnel throughout all of the Atlanta offices

*Upgraded over 30 computers and laptops so personnel could conduct their work faster and more efficiently; no loss of data

*Maintained over 20 networked copiers and printers with minimal downtime

AWARDS AND ACHIEVEMENTS:

Army Commendation Medal (4), Army Achievement Medal (3), Army Good Conduct Medal, National Defense Service Medal, Iraqi Campaign Medal (2), Global War on Terrorism

Service Medal, Army Service Ribbon, Overseas Service Ribbon (4) Boy Scouts of America – Eagle Scout

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