Customer Service Supply Chain

Chizoba F. Ikwueme

**** ********** ****** *** *-* Charlotte, NC 28262. 336-***-****. **************@*****.***

Front Desk/ Reception/Admin

EDUCATION

The University of North Carolina at Greensboro, August 2012

Bryan School of Business and Economics

Bachelor of Science in Business Administration

Academic Business Projects

Promotion Management, Spring 2012

• Identified concepts of promotional management related to marketing strategies

• Analyzed marketing recommendations

• Conducted an Integrated Marketing Communications Plan project

Supply Chain Management, Summer 2011

• Analyze current company’s supply chain and provide feedback

• Evaluated importance of Just-In-Time and Total Quality Management

International Business Collaboration Project, Spring 2011

• Worked virtually with students in 4 different countries to develop a business plan

Academic Involvements

• Finance Committee Member, Black Business Student Association, Fall 2010 – April 2012

1. Plan fund raisers for organization

2. Write letters in order to get sponsors for Fashion Show

• Member, African Student Union, Fall 2009 – Fall 2011

LEADERSHIP

Facilitator, UNCG Office of Leadership and Service Learning Jan 2011- Apr 2012

• Selected to assist facilitation of Bryan Leadership Academy group sessions of 20 students

• Serve as facilitator for freshmen fall 2011 and facilitate group discussions

• Participant in the Leadership Challenge Program for Silver Level recognition

• Develop individual leadership style and attend group sessions to share ideas of leadership

EXPERIENCE

Human Resource Intern, Select Staffing, Greensboro, NC Aug 2011- May 2012

• Schedule and conduct group interviews

• Input applicants information into system known as ISearch

• Perform background checks on applicants (E-verify, Insight & DOC)

• Utilize customer service skills

Coach, UNCG Business Communications Class Aug 2011- Dec 2011

• Give communication feedback to students to advance their oral and written message

• Assist professor and lead class discussions

• Offer help to students outside class either in person or virtually

Audit Intern, Pannell Kerr Forster, Jos, Plateau, Nigeria July 2010- Aug2010

• Traced cash payment vouchers to petty cash books

• Evaluated and reviewed all the petty cash payments

• Traced all lodgments to bank statements via bank stamped tellers

• Examined and outlined bank lodge

SKILLS

Computer: Proficient in Microsoft Word, Excel, Access & PowerPoint

Languages: Fluent in English, Igbo & Hausa; Basic understanding of French

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