field technician

Location:

Posted:

March 31, 2010

Mary E. Pause

Permanent ********@*****.***

Riverview, FL 33579

OBJECTIVE

To obtain employment

EDUCATION

Sweet Home High School Amherst, NY

Class of 1978

WORK EXPERIENCE

Verizon

Field Technician, Intercompany Service, May 2005- Present Buffalo, NY

Repair and install computers, printers, and Fios

Remove and install large cables and various framework

Revamp intercompany circuitry

Run large cables between floors of high rises

Utility Locating, April 2003- May 2005 Buffalo, NY

Identified and labeled underground public utility mains

Worked 24 hour emergency response calls

Used electromagnetic equipment

Field Technician, January 1990- April 2003 Buffalo, NY

Installed and repaired phone lines, circuits and DSL

Worked outside in crawl spaces and pole climbing

Interacted face-to-face with many customers

Sent out of town for emergency repairs and storm relief

Operator, May 1979- January 1990 Buffalo, NY

Sent out local and long distance calls

Experienced in constant customer service

Guided callers when information was requested

SKILLS

Proficient with Microsoft Word, Excel, PowerPoint and Access