Sandra Nesmith
*** ** *******, **** ******, MO **063 816-***-**** *************@*****.***
Experience
August 1998 – March 2012
DST Output
Kansas City, MO
August 2004 – March 2012
Applications Analyst
Billing of paper and envelopes to customers, based on contractual rates and company standards
Billing of courier and miscellaneous charges
Research customer accounts and invoices
Created monthly reports for parent company
Created spreadsheets for customer accounts
Processed information in Access databases
Created processes for improved efficiency
Research information and set up customers in PeopleSoft
Assisted other team members as needed
Set up and maintain customers in Axia billing system
Set up and maintain customers in MK billing system
Reviewed contracts to ensure proper billing
Worked with Client Services and individual clients to answer questions and resolve issues
Worked with Accounts Receivable to ensure that payments and credits were applied correctly
Assisted in creating Access database to bill materials
August 1998 – August 2004
Machine Operator
Operating MailStar Inserter
Verifying proper inserts and envelopes being used
Ensure proper postage
May 1996 – August 1998
Harte Hanks – Kansas City
Lenexa, Ks
Set-up Mechanic
Set-up and repair of Inserting machines
Machine maintenance
Filling in to operate machines when needed
October 1981 – May 1996
Unity School of Christianity
Unity Village, MO
Machine Operator
Operate Inserting Machine
Sorting Mail
Assisting in Maintenance Shop