Customer Service Sales
Resume:
DeRoy Johnson
**** **** ****, ********* #****
Houston, Texas 77064
********@*****.***
OBJECTIVE
Seeking a full-time position to utilize my professional skills where leadership, organization, and effective communication will help enhance employee retention and increase overall company visibility.
EDUCATION
Candidate for Associates of Business Administration & Graphic Design – Expected completion December 2012
Lone Star Community College – Houston, Texas
GPA 4.0
SKILLS
Customer Service, Sales/Retail, Demonstrating, 73 WPM, 10 Key, Word, Excel
MILITARY
United States Air Force Training – July 2011 – September 2011
C5 Aerospace Maintenance, Trainee
WORK EXPERIENCE
Market Group Connect, Houston, Texas (Seasonal)
Demonstrator – October 2011 – December 2011
• Educate the customers and sales associates about the products by demonstrating the features, advantages and benefits of the product ; Provide a high quality product demonstration at national retailers and department stores
• Assist with managing and maintaining inventory, merchandising and placement of marketing materials
• Create excitement and interest in the product and its accessories
ZED Distributors, Houston, Texas
Warehouse Associate – October 2010 – July 2011
• Pulled orders from manifest and assisted with the distribution of Houston Chronicle papers to customers; Developed a filing system in compliance with audit standards
• Responsible for shipping, receiving, restocking, pulling and packing orders, and running local assingments.
• Prepared reports concerning stock category and usage.
Robert Wayne Footwear, Houston, Texas
Sales Associate – May 2009 – October 2010
• Sold products to thoroughly understand customer needs, offered customer services, solutions, and accessories so customer could make informed decision to complete their purchase
• Supported maintaining a clean, organized and efficient stockroom and sales floor while adhering to organization’s standards and safety requirements
• Excelled in all assigned areas to ensure that merchandise sizing, ticketing and presentation were to company standards
Taylor Automotive, Houston, Texas
Auto Detailer/Office Assistant – January 2005 – November 2008
• Responsible for the maintaining and detailing the interior and exterior of customer vehicles
• Managed people both directly and indirectly; Delivered exceptional customer service while assisting customers
• Assisted in the training and supervision of new employees; Contributed to building of team environment
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