ISSA

KENNETH R. WILLIAMS

***** **. ***** ******, ******, Texas 76248

Home: 817-***-**** Cell: 817-***-****

Email: *****************@***.***

EDUCATION

I am currently studying for my Certified Information System Security Professional (CISSP) certification.

Bachelor of Science, Information Technology, Colorado Technical University, April 2006.

Diploma, Computer Operations, Computer Learning Center, Springfield, VA.

EMPLOYMENT HISTORY

HeiTECH SERVICES, INC., Landover, MD Nov 08 – Present

Information System Security Analyst: Responsible for information security policy development and maintenance; design of security policy education, training, and awareness activities; monitoring compliance with IT security policy and applicable law; coordinate investigation and reporting of security incidents. Work with the Information Technology Services (ITS) Systems Support team to monitor, and fine-tune the business continuity and disaster recovery program, perform network penetration tests, application vulnerability assessment scans and risk assessment reviews. Enforce and develop inputs on the operational computer/network security; continually evaluated security for possible security risks and intrusions. Use of scan assessment tools – Retina (Network and Web Scanning Tools, OpenSTA Web Stress Performance Test, Gold Disk, Tenable and Nessus.

TECHNIFAX OFFICE SOLUTIONS, Carrollton, TX July 08 – Nov 08

IT Specialist (Temporary Contractor) Responsible for network connectivity and installation and repair of Technifax Office Solutions products. Installed software at customer locations; Design, document, and install custom software required by customers to use Technifax office equipment. Provide systems analysis, modifications and testing to user applications. Manage time, IT inventory, and customer relationships. Diagnose and solve customer initiated IT service calls. Periodically, work the IT Help Desk. Maintain customer satisfaction through expedient response to service requests.

NETWORK SECURITY SYSTEMS PLUS LLC, Falls Church, VA Jun 07 – Jun 08

Senior Lead Engineer (MHS/TMA IA Contractor): Responsible for the overall technical guidance for all teams. Complete reports meeting Department of Defense, DIACAP, and DISA standards for Certification and Accreditation. The provided solutions for Defense Health Systems TRICARE Management Activity risk assessment teams on technical questions and issues. Implement policies and procedures regarding how problems are identified, received, documented, distributed and corrected. Perform penetration testing, network infrastructure design, privacy impact assessment and vulnerabilities, monitoring & auditing, security testing on the mainframes, SQL, Oracle Database, Apache Web servers, Win 2003/2000/XP’s and network systems, Serve as SME on mainframes, midranges, and non-standard operating system platforms, scanning and testing tools (specifically CA-Examine), and the mainframe STIGs.

COLDING TECHNOLOGIES, Landover, MD Apr 06 – May 07

Senior Security Analyst (Contract for Department of Labor): Implement and manage IT security solutions. Provide security reports that meet FISMA requirements for DOL including risk assessments, policy & procedures, evaluation & periodic ST&E testing, incident response, contingency plans, disaster recovery plans, disaster recovery test drills to the alternate site, penetration testing, network infrastructure design, privacy impact assessment and vulnerabilities, monitoring & auditing, and disposition plans. As analyst made recommendations regarding firewall and router ACL to senior staff. Participated in disaster recovery planning, implementation, testing and readiness for the organizations data center systems. Maintain up-to-date documentation of network topology equipments and data center environment. Provide DOL Certification Package using NIST methodology in preparation for Security Certification & Accreditation audit process. Perform yearly security awareness training; Work with system owners of DOL five major applications and General Support System to perform system scans and validating system boundary, MOU, ISA, and ICON.

EMC, Plano, TX Feb 05 – Apr 06

Customer Engineer: Perform installations and maintenance of EMC data storage equipment at customer locations. Show professionalism and customer’s satisfaction at each account. Prepare clarify case reports for each event. Prepare accurate expense reports and daily time sheets. Perform part replacements as directed by PSE lab. Documentation and other duties as assigned.

MARKET SCAN IS, Westlake Village, CA May 03 – Feb 05

Field Service Technician: Installing, troubleshooting maintaining and coordinating the use and proper operation of network environments and desktop and server operating systems/environments (Windows 2000/XP/2003) for Car Dealership subscriber locations. Conducted pre-installation onsite surveys with the customer to explain and demonstrate the functionality of the equipment and software. Install network cabling systems including CAT5e, CAT6, multimode and single mode, coax. Termination of RJ-45, RJ-11 (4/6-pin), BNC (coax). Installed modems, terminate cables, connect terminals, install peripheral interface boards, configured hardware, install software, perform network conversions, bring up LAN, conduct onsite customer training demonstrating the software, performed equipment audits as required, responded expeditiously to requests as necessary. Perform multiple tasks within established time frames and criteria. Perform POST installation quality checks or calls, if requested. Work independently using experience and judgment to accomplish assigned tasks and achieve goals.

CONSULTANT, Keller, TX Jul 02 – May 03

Network Consultant: Performed hardware/software installations and configurations on Dell Windows 2000, XP workstations and Windows 2000, 2003 Servers for Tax Service companies. Conducted pre-installation onsite surveys; Install DSL, routers, modems, terminate cables, connect terminals, install peripheral interface boards, conducted onsite training and demonstration of equipment and software. Perform routine follow-up and quality checks.

SABRE-HOLDINGS (Outsourced to EDS in 2001), Southlake, TX Jul 94 – Jul 02

Desktop Support/Field Comms & Service Tech: Provide and manage installation with Sabre hardware/software on Compaq, Dell Windows 2000, XP workstations and Windows 2000, 2003 Servers including restaging and troubleshooting hardware/software problems on Win95, 98, 00, XP and NT, Novell NetWare Operating Systems, Cisco router and switches configuration, LAN and Hardware Diagnostics, Gateway, File Server, LAN & WAN connectivity, PC installation/troubleshooting and LAN design/installation troubleshooting. Ensures all OS systems and software tools utilized in the data center are kept up-to-date and do not allow any to fall behind more than one version from latest general release. Data center equipment rack planning and installation/racking of equipment into telecommunication racks. Perform layer three (3) configurations, implementing, monitoring and troubleshooting Cisco 7600 series router and Catalyst 2900, 3500, 3700, 4500, 4900 and 6500 series switches. Performed hardware/software installations for American Airlines/Eagle airport and travel agency locations on Win 2000/2003/NT workstations and servers; Administered TCP/IP network running Windows NT 4.0 and Windows 2000 with over 500 users in support of operational exercises. Provided end-user support and technical assistance; new installations and upgrade file servers, PCs, printers, print servers, OS2 operating systems; loading the operating system for Novell servers; Configure UNIX databases. Independently perform tasks in a rapid pace environment with tight schedules. Respond to telephone calls, emails and Remedy action request system trouble tickets for technical support. Installed Enhanced Gate Reader, IER 557 Printers, loaded TCP/IP for the Intranet, Remote Group Wise, installed routers, MUXSABRE Gateway, File Servers, and Printers. Conduct maintenance, analysis, troubleshooting and repair of computer systems, hardware and computer peripherals; Documenting, performing upgrades or replaces hardware and software systems. Provide support and maintenance of user account information, including rights, security and systems groups. Adhere to department operating procedures and reporting requirements.

REFERENCES

References will be gladly furnished upon request.

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