Administrative Assistant, Office Manager, Office Assistant

~ ADMINISTRATIVE OFFICE ASSISTANT ~

KEY STRENGTHS

Administrative and Clerical Procedures

Vendor Negotiation

Problem Identification and Resolution

People and Resources Coordination

Strategic Analysis and Execution

Leadership, Mentoring, and Team Building

Interpersonal and Communication Skills

Organizational and Prioritization Skills

Typing Skills

60-75 words per minute

MS Word ▪ MS Excel

CREDENTIAL

CADC (CERTIFIED ALCOHOL AND DRUG COUNSELOR)

1996-2004

“Lin is a dedicated and conscientious employee who is adept at handling multiple tasks and working nicely with her colleagues. She handled her administrative assistant duties with utmost professionalism.”

Assistant District Manager, Layne-Western

QUALIFICATIONS PROFILE

Accomplished, responsible, and goal-driven professional with several years of in-depth background in successfully performing administrative support services coupled with the ability to analyze and interpret information and execute problem resolutions with high integrity of confidentiality. Adept at coordinating activities and operations resulting in increased efficiency. Demonstrate excellent skills in relating and communicating with people from all levels. Possess aptitude for sensitive information management.

CAREER OVERVIEW

 Successfully improved payroll application, used to reflect annual field contract pay increase

 Functioned as administrative assistant and worked collaboratively with general manager as well as seven sales engineers

 Utilized Dictaphone in typing reports and handwritten materials

 Performed data entry of district manual checks for internal expenses and maintained check register

 Managed and monitored general manager’s e-mails as well as answered, screened and routed telephone calls

 Provided assistance in preparing corporate reports, printing, sorting, and distributing to and from corporate office as well as troubleshooting all office equipment

 Accomplished additional duties such as processing of customer payments and handling reminder calls to customers regarding outstanding invoices

 Administered and prepared internal memo reminder to sales engineers; monitored and updated accounts receivable status of delinquent customer accounts

 Efficiently managed daily entry time of 52 field employees while maintaining personnel files

 Played a key role in organizing all field drug testing and training

 Facilitated vendor negotiations and ordering of office supplies

 Managed and monitored various administrative and clerical duties to ensure efficiency of workflow

CAREER PATH

LAYNE-WESTERN (Division of Layne Christensen Company) ▪ Aurora, IL

Administrative Assistant Jun 2006-Nov 2009 | Feb 1988-May 1995

COMMUNITY COUNSELING CENTER ▪ Stepping Stones, Cornel Companies ▪

Aug 1999-Jan 2003

Senior Counselor | Group Facilitator (Promoted) ▪ Woodridge, IL

Coordinator ▪ Joliet, IL

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