Customer Service Sales

DIDI ISHIEKWENE

Apartment ***.

**** **** **** *****

Houston, Texas 77047

Cell: 682-***-****

E-Mail: ************@*****.***

Career Overview

Customer Service Representative - Client Relations - Data Entry-

Results-driven Customer Services Representative with proven ability to establish rapport with clients.

Core Strengths

Strong organizational skills

Listening skills

Creative problem solver

Excellent communication skills

MS Windows proficient

Fast learner

Courteous demeanour

Invoice processing

Telecommunication skills

Adaptability

Strong client relations

Customer service

Energetic work attitude

Accomplishments

Customer Relations

I earned highest marks for customer satisfaction in my organization.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Follow-up

I ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Sales

I consistently generated additional revenue through skilled sales techniques.

Market Research

I Interviewed clients via market research surveys to identify product issues and customer needs.

Work Experience

August 2009 to November 2011

KAPLAN CONSULT LIMITED ABUJA, FCT, NIGERIA

Customer Care Representative

I earned management trust by serving as key holder, responsibly opening and closing the office. Described product to customers and accurately explain details of services rendered by Kaplan Consult limited. I worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. I assisted customers in person and via telephone.

Educational Background

2007 UNIVERSITY OF BENIN BENIN CITY, EDO STATE, NIGERIA

BACHELOR OF SCIENCE (B.SC) BUSINESS ADMINISTRATION

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