Registered Nurse Customer Service

**** ***** *****, ************, ** ***** •267-***-****• **********@***.***

Terri Ann Wallace

Objective

To obtain a Telecommute Agent Position

Experience

**-**** ** ******* **** Retirement Communities Ambler, PA

On-Call Coordinator

After hours scheduler

Handle all emergency calls from facilities, clients, and employees

Uses computer system to document all calls and issues

2007-2009 SNI Nurse Staffing Inc. Horsham, PA

On-Call Coordinator

After hours scheduler

Handled all emergency calls from hospitals and employees

Provided great customer service and completed computer assignments

2005-2007 Bayada Nurses Willow Grove, PA

Home Care RN

Administered medications and feedings through a G-Tube

Chest PT

Respiratory treatments

2004-2005 St Christopher’s Hospital for Children Philadelphia, PA

Emergency Room RN

Performed all tasks of an emergency room nurse, medication administration, IV’s, accessed ports, phlebotomy, wound care, etc.

Urgent Care responsibilities

Assisted in trauma situations

Education

2002-2004 Abington Memorial School of Nursing Willow Grove, PA

Registered Nurse

2010-2012 Kaplan University Philadelphia, PA

Bachelor’s Degree Nursing

References

References are available on request.

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