Quality Assurance Manager
Resume:
ANTHONY DADURA
Omaha, Nebraska 68137
*******@***.***
SUMMARY
An accomplished and performance-driven operations manager with a solid background in food safety, quality assurance, regulatory compliance, training and development, supply chain, supplier management, root cause analysis, and strategic planning. Continually broadens skill set to remain current on changes to industry policies. Collaborates with internal and external parties to ensure the development of a safe product for consumers. A creative decision maker with a solid commitment to cost reduction and continuous improvement.
EXPERIENCE
INTERBAKE FOODS/NDS Omaha, Nebraska
Product Quality Service Specialist 2002-2010
Coordinated, evaluated, and implemented corporate quality programs at manufacturing plants and co-packer’s location, including policies and goals, to ensure establishment of key operations metrics. Provided leadership in development and training of necessary quality systems, internal, supplier, and co-packer. Conducted food safety, sanitation, and quality systems audit, contributing to regulatory, customer, and internal audits. Maintained customer contact system, responsible for complaints from inception to completion. Investigated complaints closely by examining specifications internally and at customer’s location.
• Investigated large-scale complaints involving company items by performing lot traces, inspecting locations storing product, in addition to interviewing production and shipping personnel as well as any individuals involved in production and finished product.
• Led investigations of alleged food-borne illnesses, foreign objects in finished products, food allergic reactions, as well as alleged food tampering.
• Responsible for deviation/investigation reports, including root cause analysis and corrective action.
• Conduced research and development test trials for new product development as well as packaging.
• Interacted with plant quality assurance in establishment and revisions of corporate quality assurance policies.
• Provided guidance and leadership in situations with potential risk identified related to food safety/quality attributes.
• Ensured performance work activities with attention to highest standard for food quality, safe processes, and compliance with legal standards.
• Managed supplier and co-packer food safety approval process. Developed and enhanced strong relationships with suppliers and co-packers.
• Assured facilities and co-packers met requirements related to HACCP, SQF, SSOP, GMP’s and Quality Systems Review.
• Maintained score card for suppliers, identifying and building improvements.
• Inspected off-site ingredient and finished product storage warehouses/distribution centers, contracted by IBF’s foods safety audits.
• Possessed working knowledge of government and industry quality codes/standards.
Quality Assurance Manager 1997-2002
Directed day-to-day quality functions at Omaha plant and served as coordinator of quality systems for four domestic plants. Developed and managed supplier audit program. Managed documentation, including micro, nutritional approval, HACCP, AIB, FDA, OSHA, as well as raw and finished product specs.
• Maintained quality tracking system customer database.
• Coordinated safety program implementation and training.
ADDITIONAL EXPERIENCE
HERSHEY PASTA GROUP, Omaha, Nebraska, Production Supervisor, 1996-1997. Responsible for scheduling, process management, efficiency/downtime control, maintenance distribution, and product quality/safety assurance.
CAMPBELL SOUP COMPANY (Swanson), Omaha, Nebraska, Quality Assurance Team Leader, 1993-1996. Directed daily chemical, physical testing functions in laboratory and plant’s environment, including ingredient, packaging, and finished product.
Philadelphia, Pennsylvania (Mrs. Paul’s) Quality Assurance Assistant Manager, 1987-1993. Quality Assurance Supervisor, 1983-1987. Scheduled daily workload. Hired and trained 15 to 20 hourly personnel. Orchestrated statistical sampling process. Reviewed internal/regulatory reports. Ensured documentation and finalized disposition. Monitored overall plan sanitation.
EDUCATION
PHILADELPHIA COLLEGE OF TEXTILE AND SCIENCE, Philadelphia, Pennsylvania
B.S. Biology
CERTIFICATIONS
Certified HACCP Auditor
Certified Quality Auditor
PROFESSIONAL DEVELOPMENT
British Retail Consortium
Safe Quality Food
Food Chemistry
Statistical Process Control
Food Microbiology
Applied Baking Science
Advanced HACCP
Food/Occupational Safety
OSHA
Environmental Management
Good Manufacturing Practices, Sanitation in the Food Industry
COMPUTER SKILLS
Microsoft Office Suite, Lotus Notes
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