Manager Sales

AMY BROERMANN

**** ******* *****, ******, ** ****9 512-***-**** cell ************@*****.***

EXPERIENCE:

MxToolbox (March 2009 – April 2011)

Operations Manager

• Manage operations of a multi-million dollar SaaS based email service provider

• Coach, mentor, motivate and supervise team members to take positive action and accountability

• Proactively manage frequent change, identify potential crises, and devise contingency plans

• Work with Engineering, Technical Support, and Sales to achieve project deadlines and goals

• Compile and analyze business metrics and trends to make strategic business decisions

• Build business relationships vital to the success of the company

• Responsible for sales management including product strategies, pricing and partnerships

• Develop and document company policies and sites

• Handle customer escalations, contract negotiations, and billing issues

• Accounts Receivables

Spherion RPO (2003 –Feb 2009)

Senior Recruiter for Grainger Industrial Supplies (Sept 05– March 09)

• Account manager for the Western Region (14 states) at Grainger Industrial Supplies

• Managed a team of virtual recruiters

• Responsible for driving the team and prioritizing work to meet service level agreements

• Analyzed data and tracked metrics for the Western Region.

• Presented process changes and updates at district meetings to district managers, HR, and hiring managers

• Built strong relationships with RVP, HR, and Branch Managers at Grainger to meet staffing initiatives

• Demonstrated proficiency in the PeopleClick candidate tracking software.

• Played a critical role in project implementation and success

• Maintain OFCCP compliance

• Facilitated change management for my team as well as for the hiring managers at Grainger.

• Created and updated candidate tracking/screening forms and templates.

• Nurtured client relationships to ensure total customer satisfaction.

Virtual Recruiter (Dec 03 – Sept 05)

• Home based recruiter for Fortune 500 companies

• Interviewed, tested, and selected candidates for projects

• Exceeded weekly sales goals

The Sedona Group (2001 – 2003)

Senior Business Development Consultant

• Increased revenue from $300,000 to over $3 million within a year by selling recruiting services

• Developed and implemented new client penetration and relationship management strategies

• Effectively solicited and handled sales issues, objections, resistance, and competitive preferences

• Consulted with clients to ascertain business needs for developing and delivering sales presentations

• Managed contracts for corporations such as Motorola, Dell, and Guaranty Bank

Spherion (2000 – 2001)

Contract Recruiter at Dell Computers

• Partnered with directors and managers of Dell’s top 16 IT projects to evaluate department priorities

• Responsible for 60 open positions to meet performance quota

• Interviewed and evaluated candidates for project needs

• Followed up with managers and candidates post interview and negotiated offers of employment

A.R.I.S.E. International (1997 – 1999)

Branch Manager/Account Manager

Senior Technical Recruiter June 97 - March 98

• Generated over $3 million in revenue by selling technical staffing services

• Developed and implemented business plans for start-up office in Austin

• Cold called and networked with perspective clients for new account sales

• Negotiated company contracts with future business partners

• Consulted client companies frequently to discuss project needs

• Hired, trained, and managed account managers and recruiters

• Managed and evaluated the performance of over 100 employees

• Negotiated compensation packages to meet the needs of companies and candidates

EDUCATION AND ACTIVITIES

University of Texas at Austin, B.A. Psychology, Minor Dutch Studies, Graduated in 3 years.

SPHR certified, 2001

Completed Half Iron Man Triathlon 11/09

Kuk Sool Won Martial Arts, black belt testing

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