Customer Service Technician
Resume:
Angie Spartz
Sioux City, IA *1104
**********@*****.***
Objective
• Private Optometry practitioner hoping to eventually becoming a partner.
Education
OD Illinois College of Optometry, May 2012(anticipated). Chicago, IL.
BA University of Northern Iowa, May 2008. Cedar Falls, IA.
Biology with emphasis in Medicine and minor in Chemistry
Clinical Experience
Davis Eye Associates: Winston-Salem, N.C. February 2012-May 2012
Efficiently managed a variety of diseases while fitting soft sphere, toric, and multifocal CL.
Illinois Eye Institute: Chicago, IL. February 2010-May 2011 and November 2011-Februrary 2012
Acquired further clinical skills dealing with difficult and very complex patients. Gained knowledge in fitting scleral, keratoconic, Ortho-K, RGP, and soft CL. Conducted exams on pediatric patients. Diagnosed and treated binocular vision disorders.
Eye Foundation of Utah: Salt Lake City, Utah. August 2011-November 2011
Dealt with management of pre-op and post-op care as well as advanced Optometric care.
James H. Quillen VA: Johnson City, TN. May 2011- August 2011
Diagnosed and managed multiple complex systemic and ocular diseases in a timely order. Gained knowledge how to prescribe and dispense low vision devices.
Alivio Medical Center (Spanish Clinic): Chicago, IL. Nov 2010-Feb 2011
Dealt extensively with Diabetic Retinopathy and improved my conversational Spanish skills.
Work History
Lab Teaching Assistant- Illinois Eye Institute: Chicago, IL. November 2011-Febuary 2011
• Instructed students in the proper skills and techniques to perform and conduct an exam.
Suite Technician - Illinois Eye Institute: Chicago,IL. May –November 2010
• Managed and organized patients. Gained knowledge and experience by performing various tests such as Visual Fields, OCT’s, HRT’s, and photographs.
Optical Technician- Kincaid Fett & Tharp OD: South Sioux City, Nebraska: Summers 2008 and 2009
• Worked intimately with patients, obtained case histories, conducted entrance tests, and performed various tests such as GDx, OCT, Humphrey Visual Fields, and autorefraction. Became well rounded in their business having experience in the clinical, optical, and insurance departments.
Bakery Specialist -Hy-Vee, Sioux City, Iowa: September 2001-May 2008(High school and college weekends and breaks).
• Taught me better communication skills with the public, how to discuss work issues, and how to suggest solutions to management about merchandise and customer service needs.
Volunteer Experience
Special Olympics Vision Screening- September 2011
Chicago Fire Vision Screening- January 2011
SVOSH Mission Trip to Jamay and La Barca, Mexico- November 2010
Onesight Vision Screening- January 2010
Gift of Sight Vision Screening- December 2009
Memberships
• American Optometric Student Association
• The Student Volunteers for Optometric Service to Humanity
• Private Practice Club
• Contact Lens Society of America
Language Skills: Ability to read, write and speak conversational Spanish as well as conduct an eye exam in Spanish.
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