High School Customer Service

Cecile Walters

718-***-**** (home) *************@***.*** 917-***-**** (cell)

FINANCIAL ANALYST

SUMMARY AND CORE SKILLS

Experienced and extremely organized professional with a strong sense of confidentiality and discretion. Financial Analyst with high-level experience in a financial and legal environment. Proactive troubleshooter, problem solver and independent decision-maker adept at multitasking, prioritizing and both written and oral communication and a team leader. Thorough knowledge of office equipment and software systems including: word processing, spreadsheet, Outlook, and presentation software.

CROWN BUSINESS SCHOOL Secretarial Studies Enter Manual Invoices

Customer Service

Request Approval Memos Process Refund Checks Received

Verify Duplications

Compile Aged Invoice Report

CATAPULT COMPANY

Computer Certification Program Foreign Currency Payments

Monitor Outside Counsel Rates

Matter Reports Train & Supervise Interns

Maintain and Update Database

New Employee Orientation

WASHINGTON IRVIN HIGH SCHOOL

High School Diploma Direct Invoice Monitoring

Invoice Review

Document Review/Proofreading Word, Excel, Access, Power Point,

Outlook; Internet savvy

METROPOLITAN LIFE INSURANCE COMPANY New York City, NY 1976-2011

Senior Financial Analyst 2005-2011

• Investigated Outside Counsel inquires of outstanding invoices and followed up with In-house attorneys on invoice status

• Kept billing database current (i.e. vendor, matter and invoice information such as tracking of payments tracking saving by category and recording any approved deviation to the Outside Counsel Policy Statement.

• Requested W-8 and W-9 as needed

• Acquired proper documentation for getting fund wired in both foreign and domestic currencies both nationally and internationally and maintained records of all transactions

Financial Analyst 1995-2005

• Reviewed invoices to ensure compliance with Outside Counsel Policy Statement

• Reviewed invoices for billing errors and approved billing format. Alerted Outside Counsel to the reductions on invoices, via a letter and a copy of the Outside Counsel Policy Statement Checklist

• Entered all manual invoices, made inquiries to the billing database and payment system to ensure that no duplicate payments occurred

• Forwarded invoices to in-house attorneys for their substantive review and approval of any items flagged by the Central Billing Unit (CBU)

• Forwarded approved original invoices to payment center (POAP) for payment, and copies to Central file

Authenticating 1985-1995

• Performed a pre-audit of vendor payments, documentation, approval authority, account classification and cost center before paying and affecting budgets

• Verified that Metropolitan Life Insurance Associates expenditures were in compliance with Metropolitan Life Insurance Company policy guidelines

• Communicated and interacted with external and internal counsel to give efficient service

Senior Billing Clearance Clerk 1980-1985

• Processed invoices for purchase orders, verified quantity ordered and received unit price and freight charges

• Worked with Metropolitan Life Insurance Company Corporate Purchasing Department buyers and vendors to resolve differences and effect payment

• Verified that sales taxes were properly charged or assigned where applicable. Maintained and updated vendor lists

EDUCATION

Catapult Company New York City, NY

Computer Certificate Program

Access, Excel, Microsoft Word, Cognos, Power Point

WASHINGTON IRVING HIGH SCHOOL New York City, NY

High School Diploma

Crown Business School Jamaica, NY

Certificate Program

Typing, Stenography (Gregg)

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