CCNA, E-Discovery,

Skills Overview

CCNA certified technician with * months in the E-Discovery field.

Skills Summary

* ***** ******** ******* ********** in varying situations.

Experience with Windows, Linux and Cisco router OSs.

Interested and dedicated to helping people achieve maximum potential.

Management of desktop computers and network, including virus control and diagnostics of networking issues.

Certifications

CISCO CERTIFIED NETWORK ASSOCIATE – Earned May 25, 2012.

Employment History

FORENSICS COMPUTER SERVICES – 2600 North Central Ave, Phoenix, AZ 85004

Data Processing Technician, Fall 2010 – Spring 2011

Processed and managed data though all stages of data evolution.

Helped create manuals for new hires explaining work processes.

Resolved work requests in a timely manner.

Assisted IT with resolving issues.

BSA GRAND CANYON COUNCIL, CAMP RAYMOND – 2969 N Greenfield Rd, Phoenix, AZ 85016

Aquatics Director May – July of 2011

Managed staff of 4 to teach basic to intermediate swimming skills to scouts aged 11 - 18

Duties included: customer service, daily pool maintenance, and safety classes.

Assisted camp staff with computer issues during the summer.

Previous years: Trail to First Class Director, Quartermaster, Merit Badge Councilor

PHOENIX SCOUT SHOP – 2969 N Greenfield Rd, Phoenix, AZ 85016

Sales Clerk, August 2007 to March 2010

Sales clerk for $1M/year BSA Scout shop. Duties included customer service, inventory management,

and phone orders.

Positive customer reviews and co-worker feedback.

Store awarded Quality Scout Shop 2008-2009

Education

MESA COMMUNITY COLLEGE

Fall 2010 – Present

GLENDALE COMMUNITY COLLEGE, PHOENIX COLLEGE

Fall 2009 – Spring 2010

Studying for a Bachelor’s degree in Computer Science (Emphasis on Computer Networking and Security).

All technical classes for degree finished, only general academic classes remaining for associate degree.

Expected Graduation before summer 2014

GPA 3.30

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