Manager Assistant

Ramil Chelebiev

Current Adress: Qatar, Doha

Address: Azerbaijan, Baku

9A micro district 27/61

Phone : +974-****-****

Date of Birth: April 7 1984.

Secondary School: 1990-2000

Citizenship: Azerbaijan

Gender: Male

High Education: 2001-2005 Azerbaijan State Academy of Physical Culture and

Sports “With Honors”

Speciality: Teacher / Trainer

Degree: Bachelor.

Language : English(excellent),Russian (excellent) Azeri (excellent) Turkish

(Medium)

Work Experience: Park Hyatt Baku August 2006

Position: Fitness Trainer August 2006 – October 2006

(Azerbaijan, Park Hyatt Baku)

Position: Personal Trainer January 2007 – December 2007

(Azerbaijan, Park Hyatt Baku)

Position: Receptionist December 2007 – July 2008

(Azerbaijan, Park Hyatt Baku)

Position: Team Leader of the Health Club July 2008 – January 2009

(Azerbaijan, Park Hyatt Baku)

Position: Grand Hyatt Doha Jaula Spa Assistant Manager Health Club and

Assistant Manager Membership

January 2009 – Current (Was part of the Opening Team of Spa

And Health Club)

Handling Guest Complaints, Resolving internal problems between

staff.

Dealing with outside companies to order Guest supplies

Up selling Retail Products

Maintain and ensure all equipment for Club areas including all pool equipment and equipment to the daily efficiency of the Club area are in safe working order.

Work with Spa Manager to formulate and implement plans to maintain the up most levels of service to our members, guests

In the Club designed areas.

Conduct daily communication meetings with Health Club and Spa receptionists, lifeguards, pool attendants, spa attendants and Fitness Trainers

Ensure facility is in peak condition at all times (operation and cleanliness)

Ensure all employees of resort follow all safety procedures and policies.

Responsible for the efficient training of all facility operations employees in all aspects of job tasks.

Ensure all employees adhere to all hotel standards as stated in the employee handbook.

Handling Reservation Assistant software problems.

Reception, Lifeguards, Pool Attendants, Spa Attendants, Fitness Trainers Weekly Trainings.

Trainings Hyatt on Orientation

We are Customer Focused

Service Recovery

Service Professional

Service Excellence 1,2,3,4

Basic Telephone Skills

Service through Selling

Hotel product Knowledge

Fire safety

Job safety

Performance management for nonmanagement employees

Opera-Hotel guest reservation program

Passed Bookkeeping courses.

Brand Contact

Attitude and Behavior

Hyatt on Skills

Time and task Management and etc

Skills: Windows XP, Vista, Excell, Word, Power Point, Lotus Notes, Scala, Opera, Micros,Reservation Assistant

Reservation Assistant System for bookings, payments, membership

Administration

(Certificate of Administrator and User of Reservation

Assistant software)

Personal Qualities: Responsible, Honest, Reliable, Committed to Work,

Hard Working, Able to Work under the Pressure. Active

Eagle to learn, Quick Learner,Positive etc

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