culinary art

Tiffany M. Williams

**** ********** *****

Charlotte, NC 28210

(Cell) 862-***-****

Email: *********@*******.***

****@***.***

OBJECTIVE: To seek a position where I can utilize my skills and education

and advance myself within the company. To work in a medical facility

so that I can advance my career goals.

QUALIFICATIONS

• Works well without supervision

• Ability to prioritize and remain focused on the essence of an issue

• Excellent with customer support services

• Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:

12/2010-01/2011: Loman Ford Kia, Woodbridge, NJ (temp position)

Business Development Rep/Appointment Setter

• Calling New and existing leads to set appointment for car dealership

• Handle a high number of incoming and outgoing calls

• Staying up to date on the newest automobiles

• Following up with buyers and potential buyers

11//2010-12/2010: Dial America, Mahwah, NJ (temp position)

Inside Sales Agent

• Renew existing customers for Sirius Satellite Radio Services

• Open New Sirius Satellite Radio Accounts

• Work in a high volume call center making inbound calls

• Meet sales goals and quotas

08/2009-09/2010: Flextronics/Verizon Wireless, East Hanover, N.J.

Customer Service Technician

• Troubleshoot and issued warranty replacement devices

• Managed multi-lines telephone

• Handled customer concerns and escalations

• Opened new lines of service/activations

• Device Specialist

04/2009 – 8/2009: Applebee’s, Kearney, N. J.

Carside Server

• Took phone orders

• Delivered customer orders to the car

01/2009 -04/2009: Ruby Tuesday Restaurant, Suffolk, VA

Hostess/Carside Server

• Assisted staff in the dining area, answered multi-line telephone system

• Directed guests to appropriate areas throughout the dining area

• Greeted guests and give detailed information about specials and promotions

• Took customers’ food orders and deliver food to vehicles once its ready

• Cleaned restrooms, swept, mopped floors, disposed of litter and debris and

Informed supervisor of all safety hazards

07/2007-01/2009: Radio Shack, Bloomfield, N.J.

Sales Associate

• Managed office documentation

• Kept up with current technology

• Answered multi-line telephone, routed calls, and took accurate messages

• Assisted customers with new products and services

• Trained new hires

• Assisted supervisor with special projects

3/2005 – 7/2007: White Castle

Cashier/Grill Cook

• Cooked burgers

• Kept work station clean

• Take food orders and cash payments using POS

• Follow instructions given by General Management

EDUCATION:

• 06/2006: Diploma, East Side High School, Newark, N.J.

• 05-2009: Associate Degree, Hudson County Community College

Major: Culinary Arts

REFERENCES:

• Upon Request

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