Customer Service Medical Billing

AMBER MONIQUE YOUNG

**** ******* **** **** ************* GA 30043

Telephone #: 770-***-**** email address: ****************@*****.***

Objective: To obtain a position where I may utilize my previous business skills/experience of administrative clerical and customer service work in an environment that provides growth and enhancement opportunities.

Skills:

*ICD-9 & CPT Coding *Medical Manager *Appointment Scheduling *Collections

*Creating Audit Reports *Medical Billing *Microsoft Office Suites *Data Entry

*Check In/Check Out *Multi-Line Telephone *HIPAA/OSHA Compliance *CMS 1500

*EOBs/Posting & Follow Up *Verifying Insurance *Medical Terminology *Filing

Certification:

*CMRS Certified Medical Reimbursement Specialist

* Member of AMBA American Medical Billing Association

Education:

Everest Institute Norcross GA September 2010

Medical Insurance Billing and Coding Diploma

GA Perimeter College Lawrenceville GA May 2003

Science in Psychology Degree

Professional Experience:

Community Care MD Tucker GA 08/10 09/10

Medical Billing and Coding Extern: Knowledge of working with NextGen and EMR Software

Posting EOBs/and follow-up ICD 9 and CPT coding (w/ or w/o modifiers) CMS 1500 Forms

Medicare/Medicaid Tricare and Worker s Compensation experience.

Delta Airlines Atlanta GA 09/03 12/09

Flight Attendant: The main responsibility of the flight attendant is to ensure the safety of the passengers on board in case of emergency. The second obligation is to provide the best customer service possible.

Hampton Inn Mall of Georgia Buford GA 03/02 09/03

Front Desk Administrator: Make reservations (by phone or walk-ins) greet guest make key packets and operate cash drawer and fax and/or mail documents.

Law Offices of John L. Welsh II P.C. Lawrenceville GA 09/98 03/02

Legal Clerk: Responsible for preparing files for court hearings and posting hearing dates into attorney s court calendars. Sort through documents and file them in there appropriate location. Create files for new clients. Answer the telephone route calls; take messages post telephone calls and projects for billing purposes.

VOLUNTEER: Gwinnett Sexual Assault Center Duluth GA 09/98

SPECIAL SKILLS: Word Processing (50wpm) Power Point Excel and Word

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