Customer Service Sales
Resume:
Kristi Waller
Princeton, Texas 75407
*********@***.***
Profile
Detailed oriented person with follow-through ability – able to complete projects from start to finish as instructed Accustomed to handling sensitive and confidential information Works well with all individuals on all levels Able to maintain a sense of humor under pressure People person with extensive experience with customer/client contact.
Skills Summary
Customer Service
MS Office (Excel and Word)
Encompass
Citrix
Interpersonal and Communications
General Office
Employment History
Pro Built Contracting – McKinney, TX.
Office Coordinator (October 2007- Present)
Maintain Accounts Receivables
Enter data for all incoming contracts
Provide Customer Service
Oversee all administrative duties, scheduling, invoicing and payroll
Handle special projects from the office
Bluegreen Corporation – Gunter, TX.
STARS Administrator (January 2007-October 2007)
Daily input and Reconciliation of data
Responsible for answering a multi-line phone system
Weekly processing of reports from data entry
Responsible for Citrix training of new hires, including new admin employees, Sales Consultants and Sales Managers
Assisted Sales Consultants, Sales Manager, Divisional STARS Coordinator and Sales and Marketing Analyst with reports as requested
Assisted with daily operations of admin staff, scheduling, invoicing and payroll
Point Mortgage – Gunter, TX.
Mortgage Processor (May 2006- January 2007)
Overseen all processing of contracts and closing docs
Entered data for all loan applications
Responsible for all lender and title contacts
Provided Customer Service
Olympic Mortgage – Denton, TX.
Mortgage Processor (August 2002-May 2006)
Overseen all processing of contracts and closing docs
Entered data for all loan applications
Provided Customer Service
Responsible for all lender and title contacts
Bill Haynes Company, Inc – Tulsa, OK.
Head Loan Processor/AR (January 1999-July 2002)
Supervised processing team
Provided Customer Service
Responsible for Accounts Receivables
Entered data
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