Customer Service Sales
Resume:
Caleb McMurrin
Waterloo, ***01, Iowa, US
Mobile Phone: 319-***-****
E-mail: ********.*****@*****.***
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OBJECTIVE
To utilize my skills and proficiency of networks, computers and various programming languages operate, with a full knowledge of product functions and capabilities to aid users. To exercise my proven work ethic and mechanical aptitude to complete job oriented and delegated tasks. Additionally, to use project management tools and configuration techniques to assist in current and future network infrastructures. Also, able to prepare proper documentation with attention to detail.
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WORK EXPERIENCE
Electro-Mechanic
February 2011 - present
Beef Products, Inc. | 50701, Waterloo, IA
Consumer Packaged Goods Manufacturing
Installed, repaired, troubleshooted, rebuilt and performed preventative maintenance as well as tested various pumps, motors, gearboxes, hydraulic cylinders, conveyors, bearings, fans, compressors, augers and orifice plates. Inspected and calibrated gaskets, seals, impellers, chains, pulleys, sprockets and couplers. Worked safely on various water, hydraulic, chemical and refrigeration systems, that included performing valve offs, draining, de-icing, pump downs, lock outs, rerouting and installations. General housekeeping, such as, painting, caulking, resurfacing and snow/ice removal. Electrical work, establishing power, communications and diagnosed I/O cabinets, breakers, drives and isolators as well as wired transmitters, meters, floats, switches and motors. Performed diagnostic problem solving of control systems and maintained electrical systems, apparatus, and electronic components of machinery and equipment. Operated powered industerial trucks to work at elevated heights and resupply the plant with oils, gases and paletted materials. Answered calls, multitasking from basic failures and loose fitting to catastrophic alarms and malfunctions. Traveled to plants companywide to assist in current projects, to obtain new methods and unify procedures. Reworked Swagelok fitting, hoses, crimps, and tapped and dyed threads. Participated in monthly safety modules and complied with all GMP and OSHA practices and policies.
Receptionist
November 2010 - February 2011
Econo Lodge | Waterloo, IA
Hotels and Lodging
Promptly greeted guest and provided residents with services, fresh continental breakfast and hospitality. Pitched and closed, coordinated and managed reservations. Participated in scheduled learning sessions and training for choice hotels software and practices, as well as trained new employees on choice hotel systems. Performed basic maintenance on lodging facilities; including plumbing, replacing, repairing and remodeling. Upheld public appearance by clearing and landscaping public walk ways and hotel exterior. Implemented basic network troubleshooting, electrical wiring and wireless security.
General Laborer
June 2010 - November 2010
US Grain Storage Systems Inc. | Dike, IA
Construction - Industrial Facilities and Infrastructure
Erected sidewalls and constructed grain bin roofs. Fabricated custom millwright conveyors and designs to blue print specifications. Upheld, updated and repaired bins to safety code regulations. Operated forklifts, sky trucks and cranes. Complied with OSHA standards and ordinances.
Server, Cook and Manager in training
January 2010 - June 2010
Lone Star Steakhouse & Saloon | Waterloo, IA 50703
Food and Beverage Production
Provided guests with prompt, friendly service and prepared quality meals and recipes. Maintained clean, up-to-code, and a working kitchen. Portioned, cut and trimmed whole loins of U.S.D.A Choice beef. Recorded nightly logs, sales and product yields. Acted as shift leader, collaborating with employees and guest, to obtain the highest possible customer satisfaction. Worked with cash registers including counting, balancing and depositing money.
Line Cook
September 2008 - April 2009
Beck's Sports Grill | Cedar Falls, IA 50613
Food and Beverage Production
Provided quality and delicious meals to customers. Created, inspired and prepared new and popular recipes. Maintained clean, up-to-code, and a working kitchen. Retained guest relationships and customer satisfaction.
Workstudy
October 2007 - January 2008
Hawkeye Community College | Waterloo, IA
Computer/IT Services
Aided IT instructors by preparing classroom laboratory environments. Troubleshooted workstation PCs, ranging from basic physical connections or driver assigning, to reconstructing temporary workstations. Prepared simulated network ground work, including: physical layout design, pulling and terminating wire, configuring network backbone components and managing hands-on learning projects. Preserved a clean and professional learning environment.
Sales Representative
August 2005 - April 2006
Technology Hut | Waterloo, IA
Retail
Used active sales techniques and informed customers about cellular phones, rates/plans, accessories, cellular functions and applications, as well as coverage providers. Maintained a practical relationship with customers and cellular vendors. Managed hardware and software of several working computers to ensure fast and accurate services. Documented daily logs, sales and monthly projections. Worked with cash registers including counting, balancing and depositing money.
Kitchen manager/Su-Chef
August 1999 - June 2005
Little Italy | Cedar Falls, IA
Provided quality and delicious meals to guest. Maintained clean, up-to-code, and a working kitchen. Trained, hired and fired employees. Created, inspired and prepared new and popular recipes. Choreographed seasonal dishes and designated stocks of fresh seafood. Retained guest relationships and customer satisfaction. Worked with cash registers including counting, balancing and depositing money.
Volunteer
November 2004 - November 2004
Waterloo West High School | Waterloo, IA
Computer/IT Services
Assembled new manufactured personal computers. Removed and installed compatible network peripherals and appropriate device software. Configured network capabilities through out the school.
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EDUCATION
Some College Coursework Completed, Networking and Systems Administration,
August 2008 - May 2009
University of Northern Iowa | Cedar Falls, IA 50613
Associate Degree,
August 2005 - May 2008
Hawkeye Community College | Waterloo, IA
A.A in Computer science
Graduate of Cisco Academy
High School Diploma,
August 1999 - May 2003
Columbus High School | Waterloo, IA
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SKILLS
PC troubleshooting/repair Intermediate
Microsoft Office Expert
Network Administration and Security/ TCP/IP Intermediate
HTML/CSS Programming Intermediate
SQL Programming Beginner
C+/Visual Basic Programming Intermediate
Dreamweaver Web Design Intermediate
Customer Service Expert
Organization and Time Management Expert
Product and Procedure Knowledge Expert
Multi-tasking Expert
Detail Orientation Expert
Electomechanical troubleshooting Beginner
Mechanical Knowledge and Technique Intermediate
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REFERENCES
Jared Peters
MIS specialist, Cerner Corp
Personal
Augustine Osman
Doctor/Psychology Board Chair, UTSA
Personal
Todd Bengen
Instructor/Department Chair, Hawkeye Community College
319-***-**** ext 1124
*******@**************.***
Professional
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