Customer Service Data Entry

Kathryn McKee

PO Box ****

Red Bluff, CA *****

Cell: 530-***-****

I am seeking employment that will give me an opportunity to utilize the skills I have gained in my working experiences.

EXPERIENCE SUMMARY and WORK HISTORY

Lab Assistant, Plumas District Hospital, Quincy, Ca, 2007 to present

Performed Hospital, Emergency Room, and Out Patient Phlebotomy, Data Entry for HIS and LIS, Processed specimens for analysis and referral testing .

Phlebotomy Training Coordinator, Core Laboratory, Baylor University Medical Center, Dallas, Texas 1990 to 2005

Designed, implemented and maintained an educational and technical

Phlebotomy training program serving the Laboratory and Nursing

Service of 1000+ bed hospital.

Arranged and presented inservices, workshops and seminars for

Laboratory and non-Laboratory personnel.

Coordinated Yearly Fire Safety, Infection Control and General Safety

For Laboratory personnel.

Instructed CPR and Child Safety courses for Parent Education

Department.

Manned the dispatch desk for 20 employees: Answered phones, problem

solving for Nursing staff, prioritized work flow, managed inventory,

greeted new patients and data entry for new orders

Specimen Processing Coordinator, Baylor Plaza Reference Laboratory, Baylor University Medical Center, Dallas, Texas 1987 to 1990

Designed and directed a full service Specimen Processing

Department for a Pathology Reference Laboratory.

Directed all phases of work including Logistics, Referrals, Inventory

Control, Customer service, hiring and training of employees, and

problem solving.

Instructor, Accredited Phlebotomy Program, El Centro College Continuing Education, Dallas, Texas 1997 to 2005

Instructed the technical program at progressive Community College,

coordinated the clinical portion of the program in local healthcare

institutions.

Instructor, Core Curriculum in Allied Health. El Centro College, Dallas, Texas 1997 to 2000

Taught Core Healthcare courses to all Allied Health students, including the

development of Healthcare Management Course and Basic Skills.

District Representative, American Society of Phlebotomy Technicians,

1987-1997

Presented Phlebotomy Education workshops, proctored national examinations, made presentations at National Conferences.

EDUCATIONAL SUMMARY

Bachelor of Science in Health Services Administration, minor in Geriatrics

University of Texas Southwestern Medical School of Allied Health, 1994

Graduate Studies in Health Education and Community Health, Texas

Women’s University, 1995 to 1997

CERTIFICATION

California Certified Phlebotomy Technician, 2008

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