Virtual Customer Service

JODI GANTT

**** *** ***** **.

Plainfield, Illinois 60586

Cell: 630-***-****

*********@*****.***

OBJECTIVE

Experienced and organized Office Manager looking to secure a position within an established company.

EXPERIENCE

The Nurse Agency, Chicago, IL

On Call Staffing Coordinator June 2011–November 2011

• Worked from home

• Customer Service

• Scheduling 150 nurses at various hospitals and nursing homes

• Approved time cards for nurses

Beverly Builders, LLC, Glen Ellyn, IL

Office Manager October 2000–November 2010

• Contracts

• Customer Selections

• Scheduling

• Purchasing

• Customer Service

• Job Site Management

• Payroll

• Accounts Payable / Accounts Receivable

Midwest Aerial Equipment, Elk Grove Village, IL

Office Manager / Inside and Outside Sales October 1997–October 2000

• Managed a 4 person staff in day to day duties

• Rented and sold construction equipment

• Delivery Routing

• Accounts Receivable

• Executed Credit Applications

• Purchased new equipment for fleet and sales

• Assisted General Manager with all Administrative duties

International Paper Company, Lombard, IL

Administrative Assistant March 1995 -October 1997

• Prepared and designed presentations which were used companywide for Sales Meetings

• Accurately recorded and solved customer complaints

• Created monthly reports

• Entered price quote information into a database

• Created spreadsheets

• All office correspondence

Wireless Cable Contractors, Countryside, IL

Project Secretary January 1991 – March 1995

• Assisted Sales Division with selling our products

• Generated contracts, reports and spreadsheets

• Payroll

• Accounts Payable / Accounts Receivable

• Customer Service

EDUCATION

College of DuPage, Glen Ellyn, IL

45 Credits towards Associates Degree June 1996 – October 1997

College of DuPage, Glen Ellyn, IL

Certificate in Word, Excel, PowerPoint

Southeastern Academy of Travel and Tourism, Kissimmee, FL

Certificate in Travel and Tourism September 1990 – December 1990

Walt Disney World Hilton, Lake Bunea Vista, FL

Certificate of Internship September 1990 – December 1990

Hinsdale South High School, Darien, IL

High School Diploma 1990

REFERENCES – Available upon request

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