QA Analyst
Resume:
Thomas F. Cummings
*** ****** ** ***********, **. 19320 610-***-**** **********@*******.***
Senior QA Analyst with expertise in all phases of testing
for client/server and Web applications
SUMMARY OF QUALIFICATIONS
• Over 15 years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression
• Develop high quality test scripts based on user requirement specification documents.
• Liaise with developers, business analysts, and user representatives in application design and document reviews.
TECHNICAL SKILLS
Testing Tools: Quality Center, SQL Developer, Toad, Putty, SilkPerformer, SnagIt, Fiddler, Firebug, Remote Desktop, BrowserCam, MS SourceSafe, PVCS, ChangeGear, Bugzilla, MS Access, Excel Pivot Tables, Cognos Report Writer, Crystal Reports
Platforms: Windows XP/2000/NT, Linux, UNIX, AS400, VMS, IE6, IE7, FF, Saphire
Languages: SQL, XML, HTML, DHTML, JCL, C, C++, ASP, Java, J2EE, Visual Basic
Web Servers: WebSphere, WebLogic
Software: Microsoft office Suite, MS Project
PROFESSIONAL EXPERIENCE
GSI Commerce, King of Prussia, PA
QA Lead Analyst / Consultant Galaxy Systems March 2009 - Present
• Analyze business and system functional requirements and execute detailed test plans, and verify bug fixes.
• Configure test environment for integration and regression testing. Assure test data and parameter configuration needed for tests. Approve results documentation and tracking systems updates.
• Execute SQL-queries and scripts for database and backend feeds testing.
• Use Quality Center as a repository, reporting and tracking bugs, and providing updates on resolved bugs.
USA Technologies, Frazer, PA
Sr. QA Analyst September 2008 - January 2009
• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports. Tested server protocols.
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Designed test plans and defined cases for functional, integration system testing.
• Attended weekly defect report meetings and presented progress updates.
GSI Commerce, King of Prussia, PA
QA Analyst / Consultant Galaxy Systems May 2008 – August 2008
• Analyze business and system functional requirements and execute detailed test plans, and verify bug fixes.
• Configure test environment for integration and regression testing. Assure test data and parameter configuration needed for tests. Approve results documentation and tracking systems updates.
• Execute SQL-queries and scripts for database and backend feeds testing.
• Use Quality Center for repository, reporting and tracking bugs, and providing updates on resolved bugs.
USA Technologies, Frazer, PA
Sr. QA Analyst March 2008 – April 2008
• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports. Tested server protocols.
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Designed test plans and defined cases for functional, integration system testing.
• Attended weekly defect report meetings and presented progress updates.
SEI Investments, Oaks, PA
Sr. QA Analyst January 2007 – February 2008
• Responsible for scoping of release items that pertain to SEI Bank Operations.
• Prepare high level Day-wise test plan, detailed test plans and test scripts for Client Testers and Operation testers.
• Execute SQL-queries and scripts for database and backend feeds testing.
• Configure test environment for integration and regression testing. Assure test data and parameter configuration needed for tests. Approve results documentation and tracking systems updates.
• Train SEI Bank Operations employees on trade platform.
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Attended weekly defect report meetings and presented progress updates.
• Conducted test plan, test output reviews and obtained user signoff.
• Prepared Traceability Matrix and various testing summary reports for senior management.
PFPC / PNC Global Investment Services, King of Prussia, PA
Sr. QA Analyst August 2001 – December 2006
• Prepare test estimates, test plans, test scripts, and databases for unit and integration testing
• Reviewed testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes
• Designed test plans and defined cases for functional, integration system testing
• Conducted test plan, test output reviews and obtained user signoff
• Attended weekly defect report meetings and presented progress updates
Cigna / Ace USA, Wilmington, DE
Systems Analyst / Consultant Ajilon Systems December 1996 – August 2001
• Delivered the Financial and Billing System development cycles for ACE’s Property and Casualty billing system.
• Reported project status directly to ACE-INA management (PMO).
• Created, developed, and maintained the project plan to insure project deliverable, including resource allocation.
• Led the programming team through the technical design of the business requirements.
• Conducted code reviews, owned functional design and “AS IS” design documents.
• Conducted test plan, test output reviews and obtained user signoff.
• Attended weekly defect report meetings and presented progress updates to PMO.
• Tested the SBS Property and Casualty Policy Billing System for Contract General Premium, Claims Billing through ESIS, and Claims processing via Claims Data Warehouse (CDW).
• Tested ACE’s PowerBuilder Front End Contract / Policy screens, Revenue and Expense feeds, and DB2 Billing engine and CDW claims data warehouse.
Cascade Technologies, Edison, NJ
QA Analyst April 1996 – December 1996
• Participated in the design of new enhancements for Cascades’ windows NT/SQL server daily trading / 401k recordkeeping software product.
• Developed test plans and release schedules.
• Created, developed, and maintained the project plan to insure project deliverable, including resource allocation.
• Created a bug tracking form in Track Record and maintained the bugs for each release.
• Assigned test scripts to test staff.
• Met with the Director of Development and Management weekly on project status.
Vanguard Group, Valley Forge, PA
QA Analyst January 1993 – November 1996
• Prepare test estimates, test plans, test scripts, and databases for unit and integration testing.
• Reviewed testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports.
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Designed test plans and defined cases for functional, integration system testing.
• Conducted test plan, test output reviews and obtained user signoff.
• Attended weekly defect report meetings and presented progress updates.
EDUCATION
B. A. in Political Science, West Chester University, West Chester, PA (1985)
PROFESSIONAL REFERENCES
Kathy Pappas, Senior Manager QA - Technology and Information Services – GSI Commerce - King of Prussia, Pa. (W) 610-***-****
Arthur Royce, Director of QA – USA Technologies Inc. – Malvern, Pa. (W) 610-***-**** (ext - 162)
Contact this candidate