Senior IT Specialist

WHITNEY T. FOSTER

**** ********* *****, *******, ** 30041

**************@*********.***

Home: 678-***-****

Cell: 404-***-****

SUMMARY

Professional IT Specialist and Application Project Manager with over 19 years experience in telecommunications and defense and a demonstrated ability to deliver. Strong leadership skills with ability to organize, motivate, and mentor teams in the US and abroad. Supportive team member with excellent communication skills who is adaptable to differing functional roles and personality types. Productive developer on large scale software programs interacting with custom Oracle databases. Versatile self-starter with background as Business Analyst, Software Developer, Database Administrator (DBA), Process Specialist, and Telecommunications Subject Matter Expert (SME).

FUNCTIONAL SKILLS

* Software Lifecycles

* Software Development

* SONET / SDH / DWDM

* Data Design / Migration

* Troubleshooting / Analysis

* Multitasking

* Verbal, Written Communication

* Team Building and Mentoring

* Project Leadership and Management

* CMM Process

* Database Administration

* System, Network Administration

TECHNICAL KNOWLEDGE

Programming Languages:

PL/SQL, SQL, ADA, Visual Basic 4.0–6.0, UNIX Scripting (Shell), C, C++, HTML, ASP, Pascal, VBScript, JavaScript, Lisp, Motif, SGI GL, PERL, VB .Net, Java

Operating Systems:

UNIX, Windows (VISTA, XP, 2000, 98, NT, 95), MS-DOS, VxWorks

Protocols:

TCP/IP, ADO, Oracle ODBC

Hardware:

HP, SUN, IBM, Silicon Graphics, PCs, Apple, Motorola (68030, R3000)

Software/Tools:

Visual Studio, Quest Toad, Emacs, Vi, Microsoft Office (Outlook, Word, Excel, PowerPoint, Access), Hummingbird, Lotus Notes, Microsoft Project

RDBMS:

ORACLE 8i & 9i, Microsoft Access, Microsoft SQL Server 6.0 & 7.0

Source Code Control Systems:

RCS, SCCS, Sablime, SCME, Visual Source Safe (VSS), ClearCase

Training:

Project Management, Oracle PL/SQL, Silicon Graphics System Administration

PROFESSIONAL EXPERIENCE

IBM, Alpharetta, GA 2005 – 2008

Application Team Leader / Project Manager 2005 – 2008

* Organized and led teams of 7-14 system engineers, developers, and testers in the US and India servicing the AT&T account.

* Managed requirement baselines and performed estimation, resource assignment, scheduling, change management, project execution and control, project delivery, and status reporting to management.

* Cultivated an excellent working relationship with AT&T users as the production support point of contact.

Database Administrator (DBA) and Web Developer 2005 – 2008

* Improved and maintained a web based SONET/SDH rule data management tool that utilized an ASP and HTML front end linked to multiple Oracle 9i databases and UNIX shell programs with SCME for source control.

* Authored software that provided release baseline management functionality for SQL rule datasets migrating from development, through multiple test environments, and on to production.

Process Expert 2007 – 2008

* Supported second line manager’s organization as Application Development (AD) Council representative.

* Provided Capability Maturity Model (CMM) process training and status briefings to first line managers and their direct reports and managed process documentation as organizational Library Manager.

* Awarded IBM Bravo award for outstanding contributions in effort to secure CMM Level-3 certification for the AT&T account.

AT&T, Alpharetta, Georgia 1997 – 2005

Lead Developer and Telecom SME 1997 – 2005

* Lead developer and technical mentor for a team of eight to 10 software developers and system engineers.

* Conducted requirements analysis, estimation, implementation, and delivery for a network information planning system that was a critical link in the planning and provisioning of AT&T SONET facilities.

* Designed and wrote software using Microsoft Access forms and reports, VBA, and an ADO interface to Oracle views and PL/SQL packages.

LOCKHEED-MARTIN, Smyrna, Georgia 1989 – 1997

Software Engineer and Developer 1989 – 1997

* Software engineer and developer for an object oriented real-time in-flight route planning system for military aircraft.

* Collected requirements, designed and developed solutions, and presented formal reviews to U.S. Navy customer.

* Authored software on Silicon Graphics workstations to perform complex graph management, graph optimization, and intricate line of sight computations using SGI GL and Motif to interface with ADA, C, C++, and LISP algorithms. Created TCP/IP sockets for interprocess communication.

Integration Engineer 1989 – 1997

* Managed the integration of C and C++ software components under RCS (a revision control system) for a Department of Defense R&D distributed system.

* Wrote Makefiles and debugged vendor C++ compiler.

* Worked on a specially assembled “Tiger Team” to anticipate and resolve object management and other software engineering complications common in real-time distributed environments.

System Administrator 1989 – 1997

* Administered Silicon Graphics, Sun, and Apple Macintosh platforms in both classified and unclassified heterogeneous environments. Responsibilities included network management, performance optimization (including techniques such as disk striping), user management, and software and hardware installation.

* Worked with vendors to develop plan to migrate directorate systems to an ATM backbone with Fast Ethernet LAN.

EDUCATION

MS, Computer Science, Georgia Institute of Technology, Atlanta, GA

BS, Applied Mathematics / Computer Science Track, Carnegie Mellon University, Pittsburgh, PA

AWARDS

* 2008 IBM Bravo Award for outstanding contributions in the effort to secure CMM Level-3 certification for the AT&T account.

* First prize in the 1996 GA Tech Networking for Multimedia contest. Utilized TCP/IP multicasting, a client server architecture, Motif, and the “C” programming language to build an Internet telephone with conference calling and voice mail.

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