Human Resource Generalist/Manager

ANGIE S. MARTIN

*** **** ***** **

Beebe, AR ***12

Cell: 501-***-****

Email: *********@***.***

CAREER OBJECTIVE

Human Resources Manager/Director (Generalist)

SUMMARY

Over 16 years experience in management and supervision combined with a Masters in Business Administration degree in Human Resources Management. 20 years of active duty Air Force with a strong background in logistics. Strong problem solver, self-starter, and proven leader, have excellent record of growth and accomplishments. Possess the ability to communicate effectively while supervising and leading other personnel in obtaining organizational goals. Critical thinker, use logic, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Highly motivated and goal oriented.

PROFESSIONAL EXPERIENCE

Human Resource Director Oaklawn Jockey Club Aug 2008- Sep 2009

• Directed recruiting, interviewing, hiring, orientations, and training of all new team members for the largest and fastest growing company in Hot Springs-ramping up from 500 team members from May to December up to 1200 team members for live horse race meet from January through April, encompassing racing, electronic gaming and simulcast betting

• Directed benefits management -payroll, medical, dental, vision, cancer, short term disability and 401k, COBRA, paid vacations, paid holiday, sick leave and personal days

• Developed a new benefits management process, streamlined antiquated inaccurate tracking and reporting system previously being used, bringing company up to speed

• Developed policies, procedures and applicable forms for FMLA, bereavement, jury duty, medical leave, military leave, vacation, personal, sick day, drug and alcohol, transfers and promotions, and sexual harassment/work place violence

• Revamped entire hand book to bring it up to date with current laws of FLSA, ADA, FMLA and DOL, bringing into play all newly written policies and procedures

• Trained all HR team members and supervisors on the correct procedures for filling out the I-9 form, legal process for accepting Identification and the renewal process

• Formalized and instituted an application center, defined a pre-screen process, evaluation forms, job posting board, bullet job descriptions (IAW ADA), and trained accordingly

• Revamped entire employment application, trained all HR team members on the proper legal procedure for handling applications and entering them into the tracking data base

• Developed applicant tracking data base via Excel while Great Plains HR/Payroll software was being installed, to include scanning applications, sorting via electronic folders and emailing appropriate applications to departments. Process eliminated paper applications getting misplaced, mishandled, or shuffled between departments across the plant

• Developed and implemented new documentation where none existed before to include: new hire checklists, reference check sheets, drug screening authorization forms, termination check lists, personnel payroll action forms, interview evaluation forms

• Developed new hire process to include step by step procedures on pre-screening applicants, background checks, reference checks, drug screening, licensing, scheduling for orientation and other training, uniforms, time cards, finger print entry, etc

Angie Martin, Pg 2

• Envisioned, collaborated, and created the companies first “Orientation” video, encompassing its history, culture, diversity of departments, services and team spirit

• Developed new sexual harassment/violence in the workplace interactive PowerPoint presentations, conducted annual training to managers and line level accordingly

• Developed and implemented a new pre-employment oral drug screening program on site that streamlined and expedited the hiring process of new team members

• Planned, assigned and directed work assignments and projects with strict deadlines and a strong emphasis on accountability, accuracy and timeliness

• Directed and collaborated with all departments on team member awards programs, summer picnics, monthly newsletters, annual banquets and other morale booster events

• Counseled team members and managers on team member relation issues and challenges, ensured terminations were carried out legally, fairly and expeditiously

• Brought company up to speed on all current Federal and State posting requirements

Human Resource Manager Hilton Little Rock Oct 2005- Aug 2008

• Managed recruitment, interviewing, drug screening, hiring, back ground checks, orientation/training of all associates and worked closely with payroll agent

• Managed associate referral and job posting programs to maximize pool of available applicants, kept pipeline full for whatever unexpected vacant positions should arise

• Maintained and update job descriptions for all positions. Determined positions for FLSA classifications and continually monitored to maintain compliance

• Directed, coordinated, and reviewed work performance of 120 associates in accordance with applicable standards to determine training needs and development; recommended appropriate personnel actions

• Conducted all new associate orientations, ensured full understanding of organizational structure, objectives, goals via hand book, power points. and other training material

• Conducted Hilton Standards, Peabody Hotel Group Standards, safety, blood born pathogen and Customer Service Excellence training to all new associates bi weekly

• Monitored compliance of established progressive disciplinary procedures and conducted counseling sessions with managers and associates

• Documented, recorded, updated, and maintained 120 confidential personnel files

• Administered, and maintained Associate Handbook. Prepared and communicated new policies, updates, and changes to all associates in a thorough and timely manner

• Managed administration of insurance, benefits, and contribution plans to include health, dental, short and long term disability, life insurance, and COBRA to all qualified associates

• Administered and maintained vacation, sick, bereavement, FMLA, and jury duty leave

• Trained and Implemented Occupational Safety and Health programs throughout each department in accordance with applicable OSHA regulations

• Investigated industrial injuries and prepared reports for insurance carriers

• Counseled associates and managers on associate relation issues and problems, ensured terminations were carried out legally, fairly, expeditiously and conducted exit interviews

• Administered WOTC programs for maximum cost savings to company and applicant integrity

HR/Training Mobility/Acquisitions Director USAF (E-7) LRAFB 1997-2005

• Recommended personnel evaluations, training programs, and morale incentives

• Developed training curriculum for an organization of over 104 employees

• Managed 3 specialized databases, aligned qualifications with requirements to ensure successful local and international relocation of over 100 fully qualified personnel per year

• Trained, supervised, motivated and recommended transfer of office staff

Angie Martin, Pg 3

• Procured operational and individual equipment as Government Purchase Card program and Acquisitions Manager with over 2000 purchases, $780,000 budget, and zero audit deficiencies

• Organized, inspected and maintained 104 personnel training records annually, ensuring 100% certification on all required tasks, with flawless annotations

• Managed Career Development Courses for 40 personnel; 100% pass rates with 86% averages on the end of course test scores

• Trained 104 personnel on up-to-date health, safety, environmental requirements and risk management procedures to ensure organizational compliance and employee quality of life

• Conducted rotational training programs; scheduled all trainees for 100% job coverage in ten work sections and over 85 tasks completed

Assorted Air Force supervisory positions from 1989-1997 to include Fuels Accounting Technician - Luke Air Force Base (95-97) , Resource Control Center Supervisor Howard Air Force Base (91-95), Fuels Accounting/Distribution Supervisor Luke Air Force Base(89-91).

EDUCATION & TRAINING

Masters in Business Administration – Human Resources (3.83 GPA)

• Colorado Technical University

• Relevant Classes: Current Legal HR Issues, Strategic HR Management, Organizational

Development and Change, Economics and Applied Finance for Decision Making

Bachelor of Science in Human Resources Management (3.93 GPA, 123 Credit Hours)

• Park University, Little Rock, Arkansas

• Honors: Dean’s list, 2004, 2005

• Relevant Classes: Social Psychology, Human Resource Management, Organizational Behavior,

Drug & Alcohol Abuse, Prof Writing in the Disciplines, Organizational Develop & Change,

Compensation Management, Ethics: Theory & Practice, Crafting and Executing Strategy

Associates in Applied Science in Logistics Management (3.6 GPA, 60 Credit Hours)

• Community College of the Air Force

• Relevant Classes: Leadership/Management I & II, Work Center Supervisor, Managerial

Communication I & II, Specialty internship

TECHNICAL SKILLS

• Advanced skills in Microsoft Word, Excel, PowerPoint, Scanning, Lotus Notes E-mail, Time

Clock, Internet, limited knowledge of QuickBooks, Great Plains, and Finger Print Application

• Type 47 wpm with 95% accuracy

CERTIFICATES

• Graduate Level in Human Resource Management Professional Certificate, Colorado

Technical University (CTU), June 2006

• Graduate Level in Business Administration Professional Certificate, CTU September 2006

• Currently enrolled in SPHR certification training

Memberships

• National Society for Human Resource Management (SHRM)

• West Central Arkansas Society for Human Resource Management (WCASHRM)

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