PeopleSoftHCMTechnicalConsultant

Nikhil Mohan

Mail to: **********@*****.***

Voice Contact: +1-713-***-****

PROFESSIONAL SUMMARY

 5+ years of experience in end-to-end implementation of PeopleSoft application and PeopleSoft Security Administration.

 5+ years of experience as a Techno-Functional lead/manager in implementing HRMS - Workforce Organization, Workforce Administration, eProfile (ESS & MSS), e-Performance, CRM – HelpDesk, Support, Sales.

 Experienced in business analysis of client systems, function point mappings to PeopleSoft functionalities, project planning and implementation life cycle.

 Expertise in Application Designer development, People Code, Application Engine, Application Messaging, Component Interface, File Layout, Data Mover, PS Query and Process Scheduler.

 Strong experience in PeopleSoft Internet Architecture (PIA), Workflow Technology, Integration Broker and Application Security architectures. Extensive experience in using Reporting tools like SQR, Crystal Report and XML Publisher.

 Extensive experience in PeopleSoft Security administration including Data/Tree security, Query security, Application/Menu security.

 Experienced in complete development cycle of a PeopleSoft project using Application Designer and Security Administration. Well versed with Portal Menu structures and content security.

 Experience in using the various data management utilities like Data Mover, SQL*Loader, Oracle Export/Import utilities.

 Experience in PeopleSoft system administration, Oracle DB creation/maintenance, Application and Web server administration.

 Exhaustive experience in Technical Architecture and Design, Testing, Release Management and Supporting PeopleSoft applications including Multi-Lingual applications.

 Extensive knowledge in PeopleSoft Data (Row-Level) Security, Creating & assigning Roles, Permission lists, User profile, User Security and Object Security.

 Strong communication & presentation skills. A quick learner and an analytical thinker with excellent researching ability and motivation to implement new technologies with flexible work practice.

 Programming skills in Java, Visual .NET, C, C++.

SKILLS

 PeopleSoft HCM – 8.9, 8.8, 8.3 & 7.x | PeopleTools – 8.48, 8.47, 8.46, 8.45, 8.21, 8.18 & 7.5

 PeopleSoft CRM – 8.9, 8.8, 8.7 |

 PeopleTools – Application Designer, Security Administration, Data Mover, Application Engine, Application Messaging, Integration Broker, Workflow Technology, Component Interface, PS Query, Process Scheduler & Object Security.

 Modules – Workforce Administration, eProfile (ESS & MSS), Base Benefits, Helpdesk, Supprt, Sales.

 RDBMS – Oracle 8i & 9i &10g, DBA skills.

 Programming – PeopleCode, Oracle PL/SQL - Procedure, Functions & Packages, SQL*Loader.

 Reporting Tools – Crystal Reports 9, XML Publisher, SQR and OrgPublisher.

 Others – VSS, Load Runner, PVCS

Achievements

 Received certificate of appreciation from Cognizant, Oracle, Infosys and Client.

 Received award and letter of appreciation for playing key role in the Development activities, Performance tuning, Production Support, and Bug fixing.

 Been the Most Valuable Player in Infosys.

 Received accolades from Client directly for excellence and dedication in work.

 ORACLE certified Advanced PeopleTools 8.49 professional.

Professional Training

 PeopleSoft 8.8 CRM - Conducted by Cognizant Academy, India

 PeopleTools & PeopleCode - Conducted by Cognizant Academy, India

PROFESSIONAL EXPERIENCE

Current Employer Infosys Technologies June’07-till date

Previous Employer Oracle December’05-June’07

Previous Employer Cognizant Technology Solutions July’04 - December’05

PROJECT PROFILE:

1. Weatherford International, Houston

Client Weatherford

Duration Jun 2007 – Till Date

Employer Infosys Technologies

ERP PeopleSoft HCM 8.9

Role Global Support Lead

HCM Implementation project for Weatherford (Onsite)

Background:

Weatherford International Ltd. (NYSE: WFT) is the world’s fourth largest diversified upstream Oilfield Service Company. Weatherford Corporate history began in 1941 and today touts $6.1 billion in annual revenues.

The client was using legacy systems (and at some places manual processes) for their HR operations. This led to lot of inefficiencies in the system and they engaged us to do a HR process study and give an implementation road map. Further to this the client has selected us for carrying out this implementation across 100+ countries.

Responsibilities:

• End to end implementation for Core HR, ESS/MSS, e-Performance, custom Payroll Interface, e-Vacation for client.

• System gap analysis of PeopleSoft application with the global business model of the client including Multi-Lingual implementation.

• Business analysis and solution design for Workforce management, Self Service & Base Benefits.

• Performed project management activities involving project scheduling, global team coordination, client interfacing, team management, resource planning and allocation.

• Technical Architect & analyst for a full-cycle Global PeopleSoft Implementation. Modules involved were Workforce Administration, Position Management, Self Service, ePerformance, Base Benefits and Custom Payroll Interface

• Worked on delivered and customized integration between HR and ELM system. Done using integration broker.

• Designed & performed optimal data conversions for regional implementation.

• Designed & developed Workflow based plug-in application in PeopleSoft for the client’s employee data management processes. Integrated the Workflow approval process with Blackberry using the PeopleSoft-Blackberry integration technology.

• Developed 3rd party integrations with ELM applications using Integration Broker technology.

• Designed Department and Application level security structures as part of Security Administration.

• Involved in upgrade of PeopleSoft 8.9 to PeopleSoft 9 application that is also customized for client business requirements.

• Designed and developed complex business reports using XML Publisher and Crystal reports.

• Designed numerous inbound interface processes that involved Component Interface technology for auto-conversion of data into the global PeopleSoft customized system.

• Designed & developed Payroll interface processes for Asia Pacific/MENA region involving 8 & 16 countries respectively and US/CN systems which involved complex data manipulation logic using Application Engine programming and FTP the feed files to legacy servers.

• Proposed numerous design solutions & approaches to the client on requirements involving customizations, business processes and data security.

• Created Oracle 8i/9i databases and installed PeopleSoft 8.9 application. Configured and managed Application Server, Process Scheduler & Web Servers.

Global Support Lead responsible for leading a team of technical members’ onsite and offshore handling all development and preparation of Technical design document and Unit Testing from Offshore.

Location:- Houson, Texas

Team Size:- 25

2. Siam City Bank, Bangkok

Client Siam City Bank

Duration Dec 2006 – Jun 2007

Location Oracle Solution Services India

ERP PeopleSoft CRM 8

Role Onsite Team Member, Core Developer

CRM Implementation project for Siam City Bank, Bangkok (Onsite)

SCIB is one of the leading financial institutions in Thailand. It has implemented CRM 8.0 Support and Sales modules. Current work invloves customizations on the Sales module.

This includes developing complex customer load batch (AE) programs, Synchronous messaging (with and without using MQSeries) between CRM and 3rd Party system, regular online customization, Crystal report generation, performance tuning of some of the processes.

Technical Member responsible for development and preparation of Technical design document and Unit Testing.

Location:- Bangkok, Thailand

Team Size:- 2

3. LaPoste, France

Client LaPoste France

Duration Sept 2006 – Dec 2006

Location Oracle Solution Services India

ERP PeopleSoft CRM 8.9

Role Offshore Team Lead, Core Developer

CRM Implementation project for LaPoste France (Offshore)

LaPoste is the postal service covering the whole of France. They have implemented CRM 8.9 Support module to support the problems of both their internal employees and also their customers.

This required heavy customizations on various components.

Extensive work was required on the 360 Degree page to handle a lot of issues, which the vanilla could not achieve. This inturn required good knowledge in Adpaters, Application Package, BO Search etc. It also included creating a new Display Template, and using it in a new customized component. Also worked with workflows using AAF.

Technical Member responsible for development and preparation of Technical design document and Unit Testing.

Location:- Bangalore, India

Team Size:- 5

4. Virgin Mobile Shanghai

Client Virgin Mobile Shanghai

Duration Jan 2006 – Sept 2006

Location Oracle Solution Services India

ERP PeopleSoft CRM 8.9

Role Onsite Team Member, Core Developer

CRM Implementation project for Virgin Mobile Shanghai, Shanghai (Onsite)

Virgin Mobile Shanghai (VMS) will offer pre paid telecom products in Shanghai in partnership with China Unicom.The main purpose of this project is launching a solution that can support all VMS CRM business process, integrating VMS and China Unicom systems.

Responsibility includes developing message-based interfaces between PS CRM and Unicom Pre-Pay systems via transaction server (a java based system) using Integration Broker.

Also include customization of the vanilla PeoplseSoft CRM 8.9 to suit the VMS needs. Customization includes modifying online pages, components using PeopleCode, extensive changes on Application Packages etc.

Technical Member responsible for development and preparing the Technical design document and Unit Testing.

Location: Shanghai, China.

Team size: - 30

5. JPMorgan & Chase - CSX

Client JPMC-CSX

Duration July 2004 – Dec 2005

Location Cognizant Technology Solutions, Chennai

ERP PeopleSoft CRM 8.8

Role Team Member, Core Developer

Description

JPMC had implemented Client Service Exchange - CSX to provide quality service to customers of the Treasury and Security Services (T&SS) department. Client Service Exchange (CSX) was designed to achieve insight into client enquiries across many different dimensions such as client, by product type. It also aimed at providing a consistent service experience to customers across Line of Business and there by improve customer satisfaction. The backbone of this application is three major interfaces that feed Customer, Product and Worker data on a daily basis. Being the single source for Customer Inquiries, this application is critical for JPMC's Treasury and Security Services division.

Client Service Exchange at J.P. Morgan Chase was implemented using Support module of PeopleSoft CRM 8.8 and the PeopleTools used for this project is PeopleTools 8.45. The application is hosted on Oracle 9i.

Contribution to Project

As a core developer, my contribution to this project is as follows:

 Developed an online call center’s user tool to clone the contacts of an existing customer to a new customer using application engine.

 Developed a new interface to reassign the cases from the Worklist page using Component Interface and Application Engine.

 Introduced concept of Case Level in Provider Groups for Client and developed it for the current system.

 Designed the homepage for the Client Service (CSX) Exchange system.

 Tuned the performance of the Worker AE which loads all the worker data details in PeopleSoft system from external systems.

 Developed an Application Engine program to flatten the Customer hierarchy.

 Tuned the performance of the current CSX system in many areas. E.g. Worklist, Case Page etc.

 Re-Engineered Case Search by implementing the concept of flattened table and new views to bring about approx. 60% improvement.

 Provided many patches for the existing system bugs.

Responsibilities

As member of Development team, I am responsible for the following activities:

 Developing and modifying people code for various validations as required by our business process.

 Various types of Performance issues in our business Applications.

 Exclusively working on Application Engine and Application Designer.

 Enhancing and Optimizing the PeopleCode from Vanilla Version of client Business Applications.

 Involved in preparing the Technical Specification Documents. Modified the Business processes in the upgraded system as per the requirements of users.

 Involved in preparing the Functional Specification Documents for the Requirements.

 Transiting the system and PeopleSoft specific knowledge to other team mates.

Education Qualification

 B-Tech (Computer Science) from College of Engineering, Trivandrum (Kerala) in 2004.

 87% in 10th (General Raj’s School. New Delhi) CBSE.

 86% in 12th (St.Mary’s School, New Delhi) CBSE.

Personal Information

 Citizenship: Indian

 Date of Birth: 12 – November – 1981

 Languages (Speak/Write): English, Hindi, Malayalam

Visa Status

• Valid work permit in US - H1b

Reference

 Available on request

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