Customer Service Manager

Sunil M G

E-mail : mx5ugy@r.postjobfree.com

Mobile : +91-984*******

Maragunda House

Mekanagadde Post

Mudigere Taluk

Chikmagalore Dist

577132

Work Experience (1)

COMPANY : Sbi Capsecurities Ltd, Mangalore.

DESIGNATION : Relationship Manager

DURATION : Since 19th Novembre 2009 ..

Job Responsibilities.

. Sales Of Financial Products Such As Equity Broking, Mf And IPOs to

Retail Clients.

. Responsible To Execute Trade Order On Behalf Of The Clients On The

Terminal.

. Responsible For Revenue Generation Through New And Exhisting

Clients.

. Cross Sell Other Products Offered By The Company.

. Mis Preparation Internally With Various Type Of Revenge

Observations - Client Activation, Account Activation, Revenue, Etc.

. Solving Offline Clients Query I.e. Related All Dp Operation,

Maintaining Various Registers Etc.

. Handling Rejections And Co-ordination With Kyc/dp Etc. S&d -

Related Alla Ctiities I.e. Distribution Of Ipo/bond Application,

Other Back Office Activites. And Operations.

. CoOrdination Between Sbi Branches And Various Departments In

Corporate Office To Resolve Issues.

. Maintaining Inventories, Imprest Vouchers & Registers.

Work Experience (2)

COMPANY : Religare Commodities Ltd.,

DESIGNATION : Dealer

DURATION : 1 Year ( 2008-2009)

Job Profile : Research on Equity, Mutual Funds, and

Customer Service.

Work Experience (3)

COMPANY : Karvy stock Broking Ltd

DESIGNATION : Trainee

DURATION : 1.9 Years (2006-2008)

Job Profile : Research on Equity, Mutual Funds, and

Customer Service.

Process Responsibilities

. Developing Mutual Fund, D-Mat, Trading, FMP, Business of the

Organisation.

. Research on Mutual Funds and Equity.

. Constant market watch that would help to be in sync with competitor's

performance and market conditions.

. To provide timely and useful information to customers regarding their

investment level in stocks and current investment status.

. Off line trading with BSE and NSE

. Providing customer service and investment advice based upon a research

based approach.

. Research on Equity and Mutual Fund

Certification Courses

> Completed National Stock Exchange's Certification On Financial

Market (Dealer's Module).

> Completed National Stock Exchange's Certification On Financial

Market (Derivatives Module).

> Completed Bombayl Stock Exchange's Certification On Financial

Market (Dealer's Module).

> Completed AMFI Certification On Financial Markets.

> CDSL Dp Certificates.

Educational Profile

|Course |Educational Institution |Year of |

| | |Passing |

|PGDIM |St Allosisys College |2008 |

|Bcom |Canara College |2004 |

|PUC |KMC College |2001 |

Computer Skill :

M.S. Office 2007,

Extra curricular Activities :

. Cricket Player at the College level and vollyboll.

Personal D tails :

Name : Sunil M G

Father's name : Ganesh Bhat M N

Date of Birth : 24/07/1984

Age : 28

Languages Known : English, Hindi, and Kannada

Place: Mangalore

Date:

Sunil M G

Contact this candidate