Field Service

Hector Serrano

***** **** ********* ****

Winter Garden, FL 34787

Home 407-***-**** Cell 407-***-****

********@*****.***

FIELD SERVICE ENGINEER

PROFILE

Install, perform repairs, preventative maintenance and system upgrades to help boost machine productivity.

Career Summary

Accuray/TomoTherapy Inc, Orlando, Florida

MD Anderson Cancer Center 11/07-11/11

Field Service Engineer: Job position requires repairing and completing preventative maintenance on Hi-Art CT Imaging /Radiation Oncology Therapy equipment. Managing and resolving Customer equipment issues as quickly as possible to minimize disruption to patient therapy. Knowledge of Windows based computer hardware, software, and networking as well as hands on experience with electronic test equipment. Job requires traveling to other sites as well as 24 hour on call availability.

Field Installation Technician: This position requires excellent written and verbal communication skills. Put in action a detailed installation plan which includes, installation and customer acceptance testing of the system. Work with a diverse professional group including physicians, technologists, physicists, dosimetrists, and administrative personnel.

Lockheed Martin, Orlando, FL 1/07- 11/07

Electro-Mechanical/Optics Technician on the Apache AH64 Helicopter

Electro-optical alignment, testing and repairing of Day Sensor Assembly & Night Side Sensor Assembly (FLIR) for the AH64 Apache Helicopter. Work involves critical alignments per Government specs and maintaining Technical documentation and reports. Received Secret Security Clearance in October 2007.

Varian Medical Systems, Marietta, GA 1/06 – 12/06

Customer Support Representative (Southeast Region)

Job position requires installation and repair of Linear Accelerators Equipment used in Radiation Therapy with minimum supervision and limited technical support. Knowledge of electronic & electromechanical x-ray Imaging Equipment. Perform Direct Customer relations as well technical reports and documentation of work in Progress. Job required over 70% Regional and International traveling.

Agere Systems, Inc. Orlando, FL 8/96-11/05

Equipment Maintenance Technician

Responsible for all aspects of troubleshooting, repair and preventative maintenance of a wide range of Semiconductor equipment, such as Axcelis and Varian Ion Implanters, as well as Varian M2I/M2000 Thin Metal Systems. Performed under clean room protocols. Maintained Technical documentation and reports.

QuickCall Corp. (Owned by G.T.E.), Orlando, FL/Houston, TX 12/94-8/96

Senior Technician for Southeast Region (Rockwell GPS)

Responsibilities include install, repair, and re-program AT&T Cellular Phones as well as Global Positioning Satellite System (GPS) in Hertz Rental Vehicles. Performed complete maintenance for operation of all systems. Duties performed with no supervision. Trained all new employees to proper technical procedures in the Southeast region. Provided 24 hour on call services. Job required 30% travel.

Hector Serrano

16775 East Davenport Road

Winter Garden, FL 34787

Home 407-***-**** Cell 407-***-****

********@*****.***

System Services Co.(Subsidiary of Westinghouse Electro-Optical Systems), Orlando, FL 4/94-12/94

Integration Technician (DDG-51 for Navy Destroyer)

Responsible for performing integration testing of electro-optical equipment (Thermal Imaging System). Demonstrated equipment to Navy Customer Representative. Troubleshooting to component level. Developed test tooling and test procedures. Worked in conjunction with test engineering to update equipment to latest requirements.

Lockheed Martin, Orlando, FL 7/84-3/94

Electronic Technician (Apache-AH64 & CFLLADS Tank)

Extensive testing, troubleshooting, and re-designing of test equipment as well as procedure writing in connection with engineering. Complete testing and troubleshooting of CO2 and YAG Lasers, Electro-optical alignment of Forward Looking Infrared, Day Sensor Assembly, and electro-mechanical servo systems. Environmental, electrical and vibration testing at extreme temperatures. Received Secret Security Clearance on April 1993 from the U.S. Army and Lockheed Martin.

AT&T Technologies (Western Electric), Montgomery, IL 6/80-6/84

Electronic Technician

Tested and repaired Data Phone II Communication equipment. Power Supplies as well as Analog/Digital & Digital/Analog Circuit Boards. Repairs done to component level.

EDUCATION

DeVry Institute of Technology, Chicago, IL

A.S. Degree in Electronics (GPA 3.4)

Additional Training:

Tomotherapy Inc. Training, Madison, WI

Field Service Engineer training (10 week course)

Varian Medical Systems Training, Las Vegas, NV

Systems Clinical (1 week Course on Radiation Treatment Therapy)

Acuity Service Training (2 week Course on Patient Simulators)

Service A Training (8 week Course on Service & Repairing High Energy Accelerators)

Axcelis/Eaton Training Facility, Beverly, MA

NV-10 Ion Implanter Training

NV-GSD/200 Training

NV-GSD/HE/VHE Differences Training

NV/GSD Advanced End Station Training

8250 Medium Current Implanter Operations/Preventative Maintenance Training

8250 Medium Current Implanter System Analysis Training

8250 Medium Current Implanter End Station Calibration Training

Thin Metals Training, Novellus/Varian Training Facility, Palo Alto, CA

M2i/M2000 Electronics Training

M2i/M2000 Operations/Maintenance

Rockwell Corp-Detroit Michigan

Installation, programming, and maintenance of the GPS System

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