Sales Manager

THERESA M. BENTON

*** ***** ******* ******

Danville, IN 46122

Cell: 317-***-****

e-mail: **************@*****.***

KEY QUALIFICATIONS

• Small Business Startup

• Financial Management

• Strategic Business Plans

• Relationship Development

• Vendor / Client Negotiations

• Human Resources / Staffing

• Individual / Group Training

• Career Counseling / Recruiting

• Call Center / Communications

• Customer / Employee Support

• Sales / Marketing / Operations

• Advertising / Promotions

• Meetings / Special Events

• Project Management

• Retail Experience / Networking

PROFESSIONAL EXPERIENCE

Crown Service Contractor (Recruiter) at Pitney Bowes, Plainfield, IN

2011-Present

Customer Service Representative

• Assisted United States Mint clients in the Pitney Bowes Government Solutions Call Center.

American Legion Post 64 – Indianapolis’ Largest Legion, Indianapolis, IN\2011-Present

Mixologist

• Mixed and served drinks, paid out “ticket” winners, enrolled new Legion members.

• Balanced two cash drawers and secured building upon closing.

Independent Agent servicing NBT Clients –

2011-Present

National Bond & Trust Company (NBT); Danville, IN

2006-2011

Area Manager

• Conducted U. S. Savings Bond drives; grew client base from 70 to 435 sites.

• Educated employees on Savings Bonds and optional Bond Continuation Insurance Program.

• Ranked #1 Sales Agent in 2010; recognized for largest increase in accounts second year.

• Forced into straight insurance sales when government discontinued printed savings bonds.

• Represented several insurance companies selling insurance and annuities.

CarMax; Indianapolis, IN

2008-2009

Part-time Sales Associate

• Helped customers find their perfect vehicle; manned internet office as needed.

American Republic Insurance Company; Indianapolis, IN

2005-2006

District Sales Manager / Licensed Sales Agent

• Sold life and health insurance products to individuals and small groups.

• Achieved top weekly sales ranking in the fourth month; promoted during month seven.

Raymond Associates, Inc.; Indianapolis, IN

2004-2006

President

• Founded career counseling firm when BH Careers closed.

• Volunteered to assist 200 active BH clients at no charge to client, no income to RAI.

• Created Jumpstart Your Job Search, Streamlining Research, and Networking Seminars.

• Instituted Third Thursday Networking events; compiled Advisor and Sales Training guides.

• Addressed Greenwood Chapter of BPE (Business and Professional Exchange) and NIWIB.

Bernard Haldane Associates / BH Careers International; Indianapolis, IN

1999-2004

Director of Client Services

• Handled all client complaints for 13 US offices (40+ advisors); addressed BBBs and AG offices.

• Developed quarterly training meeting; generated monthly advisor newsletter.

• Trained US advisors (plus 10 Canadian offices) on new career development software.

• Promoted Get the Message Out program to increase employer awareness of our services.

• Teamed to create internationally-used Client Guide; edited entire guide.

• Facilitated office shutdowns; coordinated client counseling-down.

Lead Career Advisor / Senior Advisor

• Assisted clients in identifying and securing their dream jobs.

• Hired, trained, and directed up to five advisors; supervised client distribution among advisors.

• Inherited “difficult” clients and worked with them for the duration of their contracts.

• Represented BHA at community events; served as resident “computer expert.”

Carrier Corporation; Syracuse, NY, and Indianapolis, IN

1977-1999

Meetings Manager, Marketing Communications, Indianapolis (1992-1999)

Senior Meeting Coordinator, Marketing Communications, Syracuse (1985-1992)

• Managed 200+ memorable meetings annually; computerized all meeting functions.

• Mastered all aspects of meeting management – budgets, venues, a/v, entertainment, F&B, etc.

• Instituted an Indy 500 “Volunteer Program;” recruited, trained, and supervised 210+ hosts.

• Established national meeting contact network and Department Policy & Procedures manuals.

Production Coordinator, William Bynum Education Center (1979-1985)

• Maintained Education Center support functions; produced corporate training materials.

Engineering Support Assistant, Product / Development (1977-1979)

• Selected as one of 11 new hires from a pool of 125+ high school seniors.

• Trained extensively on all divisions and programs; supported two departments.

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EDUCATION / TECHNICAL SKILLS

MBA, Management / Human Resources, Indiana Institute of Technology, Indianapolis, IN

IN, KY, OH Life and Health Insurance Licenses • GCDF – Global Career Development Facilitator

CPRW – Certified Professional Resume Writer • Website Development

Certified Vet Tech • Former CMP – Certified Meeting Professional

FORMER MEMBERSHIPS / VOLUNTEER / PHILANTHROPY

• Founded the Adoption Connection, Inc. - Placed 45 cats with loving families

• Indiana Chamber of Commerce

• Human Resource Association of Central Indiana

• ACP – Association of Career Professionals

• Professional Association of Certified Resume Writers

• MPI – Meeting Professionals International Past Board of Directors / Member

• Recreation Club Executive Planning Committee

• Indy Dancers Food Coordinator

• American Legion Auxiliary

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