Security Supervisor

Lefika Rabashwa

****-*** ******* **** *****

Toronto, ON M3A 3B1

Cell: 416-***-**** Home: 416-***-****

Email: ********-******@*******.***

Objective

Seeking a position where I will be able to utilize my acquired skills and experience while executing the given tasks in a timely and accurate manner.

Profile

Motivated, Self-starter and creative professional with 10years experience brings expertise in:

• Event Coordination/Planning

• Customer Service

• Marketing (Branding, Promotions, Marketing Plans & Communications)

• Report Writing (to Exco Managers)

• Project Management

• PR & Communications

Relevant Skills and Experience

Event Coordination/ Planning

• Able to multi-task and work well with different types of people

• Extensive knowledge in venue hire, inspection and set-up to suit specific events

• Ability to get creative in the selection of the different components that all amount to a successful event/function

• Banqueting skills

• Coordinated: Trade shows, exhibitions, banquets, weddings, product launches, special events, and parties

• Excellent communication skills

• People management (staff and clients) before, during and after the events.

• Post event report writing

Customer Service

• Presented and sold company products & services to prospective clients

• Met & exceeded customer expectations when delivering service

• Provided detailed & accurate information for all customers

• Assisted in the production of pamphlets & flyers for information dissemination

• Excellent report writing

Lefika Rabashwa

Cell: 416-***-**** Home: 416-***-****

Marketing

• Assisted in the development of a comprehensive yearly Marketing Plan

• Liaise with Advertising Agency on production and distribution of campaign materials

• Maintained an excellent relationship with outside vendors such as printers & media houses

• Assisted with market research using the available research tools

• Met & exceeded set sales targets

• Assisted in media scheduling, proofing & placement

• Attended weekly status meetings with Advertising Agency

Project Management

• Executed project work plans (events / marketing campaigns)

• Resource Management – was able to assign individuals responsibilities to meet set deadlines

• Reviewed and assessed each team member’s deliverables before communicating to clients therefore ensuring accuracy

• Continuously ensured that quality is delivered by using available tools

• Ensured project documents are complete, accurate and properly stored.

Education & Training Development

1. Associates Degree, Travel & Tourism Management 1998 Johnson & Wales University, RI, USA

2. Bachelor & Science Degree, Hospitality Sales & Meetings Management 2000 Johnson & Wales University, RI, USA

Specialized Training

First Aid /CPR Level C (Canadian Red Cross Certified) 2010

WHMIS Certified 2010

SABRE Airline Reservation System 1998

Related Work History

1. Security Supervisor ( George Brown College) 2010

Primary Response Inc- Toronto, ON

2. Customer Service Representative 2009

Just Energy- Toronto, ON

3. Sales & Marketing Manager 2008-2009

MultiChoice Botswana - Gaborone, Botswana

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