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Customer Service Manager

Location:
United States
Posted:
January 29, 2012

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Resume:

Brendan Barden

Address Tel. (Cell): 314-***-****

**** ***** ***** **, *-mail: **************@*******.***

St Charles, MO 63301

SUMMARY

Profile Manufacturing Engineering Manager with practical experience in the design and improvement of production equipment, manufacturing processes, cost reduction, and increasing machine efficiency. Experienced in the design and commissioning of new facilities, and production lines.

Key Skills

Project Management

Maintenance Management

Product Design and Development

Machine Design and Development, Strong Understanding of Mechanical processes

Strong Understanding of lean manufacturing principals

Computer Proficient, MS Office tools, 2D and 3D CAD, AutoCAD, CAD-CAM, NC Polaris

Familiar with, Maintenance Management Systems, MS Project, AutoDesk Inventor, Solid Edge

PROFESSIONAL EXPERIENCE

Metso

Metso is a global supplier of sustainable technology and services for mining, construction, energy, metal recycling and the pulp and paper industries

Engineering Manager Mar. 2005 present

Managed Engineering Department of 2 people

Provided technical leadership in the development of new product lines

Provided Project Management responsibilities for capital projects

Designed production equipment, for the manufacture of a new product line with potential annual sales of $2.0M +

Managed the Installation of two new production Lines, generating $ 2-3 M in annual sales

Managed the commissioning of new production equipment up to $ 400 K, including, defining equipment specifications, purchasing, equipment layout and installation, and operator training

Managed the construction of two $ 250k building additions, from quotation through to completion.

Analyzed production processes and identified opportunities to improve manufacturing efficiency

Led cost reduction projects, resulting in annual savings up to $ 500 K

Provided technical assistance, including sourcing and purchasing of all equipment, to enable set up of satellite fabrication facilities for Distributors

Kept Managers, production supervisors, and operators up to date on engineering and maintenance activities on the production floor

Production Engineer Feb 2001 Mar 2005

Supervised maintenance department of four people

Managed planned and predictive maintenance on production equipment

Identified and corrected equipment problems on production floor as required

Kept equipment maintenance logs, spare parts

Implemented modifications and improvements to production equipment, to improve equipment reliability. including design and component sourcing

Provided engineering assistance and troubleshooting to manufacturing

Ensured OSHA compliance, and observance with local, state and federal regulations

Designed tooling and programme development using CAD/CAM software for in-house CNC manufacture

Investigated and resolved quality audit, ensured the correct corrective action was taken.

Specified requirements and negotiated contracts for leased equipment

Obtained outside engineering services as needed

Reviewed all subcontractors activities and work completed

Draftsman Jul 2000 Feb 2001

Provided technical support to customer service, production and manufacturing

Developed detail drawings and assembly drawings of mechanical designs, for assembly equipment, equipment subsystems, fixtures, and custom products

Supported manufacturing with the development of innovative manufacturing methods, jigs and fixtures, and solutions to manufacturing problems

EDUCATION

Bachelor of Engineering in Mechanical Engineering 1999

The Queen’s University of Belfast, Northern Ireland

COURSES / CERTIFICATION

MSHA Safety Course



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