Sales Representative Manager

DAVID C. FALCO

*** ****** **** **** 973-***-**** Hawthorne, NJ 07506 ********@**.*** ________________________________________________________________________

SUMMARY OF QUALIFICATIONS:

I am a dedicated and seasoned events and operations manager with over 11 years experience in industries ranging from sports, entertainment and higher education. My exceptional organizational and communication skills allow me to motivate people, work well under pressure, consistently meet deadlines and produce results.

PROFESSIONAL EXPERIENCE:

Chapman Concierge, Morristown, NJ

Director Of Operations 2011-present

• Responsible for the daily operations of eleven apartment/condominium complexes in Jersey City, Englewood, West Orange, Morristown and West New York areas.

• Work closely with Director of Sales and Marketing to develop our brand and promote offered services with residents.

• Handle the scheduling of 35 employees and two direct reports at eleven properties.

• Compose and institute building specific operation procedures.

• Host monthly meetings with property managers to ensure smooth operations and

build strong relationships.

• Conduct weekly meetings with operations managers to review goals & expectations

and to ensure all procedures are current and followed by support staff.

• Oversee cash logs for two properties to ensure monies are accounted for and

coordinate deposits with Director of Finance.

Rutgers University Recreational Services, New Brunswick, NJ

Events & Facilities Coordinator, 2007-2011

• Responsible for booking and running all events and acted as the primary liaison between the Director of Operations, University Facilities, outside contractors and student staff at Cook Douglass Rec center, Loree Gym and Livingston Rec Center.

• Hosted over 100 university specific, departmental and outside club special events annually.

• Played an integral role in planning and coordinating Rutgers Day, an annual appreciation event, which catered to faculty, staff, students and alumni.

• Handled the bi-annual new student orientation for Cook College by scheduling student staff, organizing set up and breakdown with University Facilities Department and coordinated equipment rentals and AV needs.

• Negotiated contracts with outside vendors and ordered all equipment (tables, chairs, stage, electricians, custodians, Police and EMS) for all events.

• Secured certificate of insurance for outside group events to ensure strict adherence to University protocol.

• Planned and hosted Douglas Residential College’s annual orientation event and ran ice breaker games in order to foster team building and develop strong student relationships.

• Managed and organized yearly operations budget of over $1.5 million.

• Hired and managed a staff of 60+ student employees including 15 full time employees.

• Trained and guided all personnel on emergency action plans, facility procedures, CPR and First Aid and customer relations.

• Conducted monthly staff meetings to enhance skills, service, teamwork and morale while establishing goals and delegating duties based on core competencies.

• Scheduled custodial clean up for each event while adhering to tight budgets.

• Main point person for emergencies at LRC and C/D recreational facilities.

Newark Bears Professional Baseball Club, Newark, NJ

Director of Operations 2005 –2007

• Oversaw and coordinated the planning, set up and break down of a $1.5 million inaugural ball for Mayor Cory Booker of Newark, NJ held at Riverfront Stadium.

• Point person for all rentals and special events at Riverfront Stadium & coordinated contracts/rental fee, setup and breakdown, logistics and staffing.

• Managed a yearly operations budget of more than $500,000.

• Oversaw the construction of a new $1.2 million field at Riverfront Stadium.

• Hired, managed & trained 50 game day staff employees during the season and 10

full time employees.

• Responsible for payroll for Operations Department including game day staff and

full time employees.

• Hired and negotiated rates with maintenance vendors to ensure best price

attainment.

• Supervised all security/EMT personnel for home games and special events.

Madison Square Garden, New York, NY

Sales Representative Season Subscriptions (Knicks and Rangers) 2003-2005

• Game day operations responsibilities for NCAA Basketball Events (St. Johns, NIT and Big East Tournaments) including: providing game day media with official box scores, delivering game statistics to each University’s SID during all post- game press conferences and verifying press and media credentials.

• Developed public relations initiatives for the NY Knicks by promoting the schedule, assisting the Public Relations Department in organizing the event and developing new leads through promotion of “Game Day” sales.

EDUCATION:

Montclair State University: Bachelor of Science Degree with a concentration in Commercial Recreation and Sports Management.

SKILLS:

Certified facilitator for leadership ropes course.

Certified Specialist Of Wine: Society Of Wine Educators.

Microsoft Access, Word, Excel, Power Point. Familiar with both Mac and PC platforms, dropbox, quickbooks & building link.

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