Engineer Customer Service

Laurent Kouassi

**** *** **** *****

Loganville GA 30052

Cell: 678-***-****

Email: ***************@*****.***

Objective

Skilled RF Drive Test Engineer with 9 years experience seeking for an RF Drive Test Engineer position within a professional company that deals exclusively with RF Operating System.

Qualities and Skills

• Extensive knowledge in Data Collection System

• Patient and job committed

• Ability to work long hours

• Ability to multi-task

• Excellent interpersonal skills

• Ability to solve problems quick and efficiently

• Proficient in the use of various operating systems, databases and tools/software

• Open minded and Excellent Customer Service

Work Experience

Global Wireless Solutions Dulles Virginia

Data Collector Engineer /Bench Marking December 2007-Current

• Configured Swissqual

• Collected and analyzed relevant data

• Monitored Throughput data

• Created and measured programs

• Used Cute FTP for file uploading

• Monitored QVOICE workspace including data overview, IP data, Scanner, GSM, Cdma, Wcdma, Umts, Hspa, Lte4G, and Gprs phones,

• Monitored dropped calls, blocked calls, origination failures, and handoff features

• Verified intracell handoff clockwise

• Troubled shoot equipments and calibrating for drive test

3S network Rochester Syracuse and Albany NY

Drive tester (contract) September 2007-December 2007

• Operated with KIT1 with one Dungle and three phones, one GPS and one Scanner.

• Operated with KIT2 1 Dungle, 1GPS for map info, and 1 HSDPA for data

• Verified site with Agilent 9.3 and 11.01 and HSDPA software

• Built works spaces and command sequences to meet job specs

• Performed IRAT testing

• Tuned and attenuated daily drive reports while maintaining 2 laptops computers

AirCom International, Montreal Canada

Drive Tester/Benchmarking (contract) February 2007-September 2007

• Operated INVEX 3G software

• Used Kyrocera air card as an antenna for data

• Used Delmore XMAP GIS editor , GPS for navigation, and Actix for analysis

• Used Cingular, Nextelsprint, and Tmobiland Verizon system

• Worked on EDVO

Drive Tester Cingular, Snellville GA

Drive tester (contract) September 2004-October 2005

• Operated TEMS 6.0.2 software

• Performed cluster driving using Erickson T616 and Nokia 6230 test phone and a GPS navigation

AirCom International, Montreal Canada

Drive Tester (contract) March 2002-July 2004

• Operated TEMS 6.0 and 6.1

• Utilized UMTS network and HSPDA 1.0.2 software

• Built work spaces and command sequences

• Verified site

• Performed cluster driving

• Used Agilent software for GONOGO driving for UMTS and GSM

Bell Montreal, Montreal Canada

Drive Tester January 2002-February 2002

• Operated TEMS software

• Performed cluster driving

• Troubleshoot and calibrated equipments

• Collected and analyzed relevant data

Educations

Computer Information System Southern Polytechnic University, Marietta GA 2004

ITT Technical Institute, Montreal Canada 2002

MTS Training School Montreuil, Sur Mer France 2001

Computer Programming Chattahoochee Technical College, Marietta GA 1998

References

Upon request

Contact this candidate