Quality Control Manager

MELISSA COTTO

** ******** **** • Hopewell Junction, NY 12533 • 914-***-**** • ********@***.***

SUMMARY OF QUALIFICATIONS

Innovative leader with extensive logistics and quality management experience. Team player, attentive listener, and persuasive communicator, focused on maximizing efficiency and profits. Strong relationship builder, highly capable of partnering with clients, Traders, staff, and administration. Proven inventory control and shipping and receiving documentation abilities. Detail-oriented with acute data analysis and product testing skills. Exceptional knowledge of regulatory compliance.

AREAS OF EXPERTISE

Logistics Management Relationship Management Regulatory Compliance

Quality Control Shipping and Receiving Inventory Control

Business Development Documentation Commodities Trading

Strategic Planning Invoice Preparation Product Testing

LOGISTICS AND QUALITY MANAGEMENT EXPERIENCE

Olam Americas, Inc., New York, NY (2008 – 2009)

Logistics Manager, Cocoa Butter

Coordinated all cocoa butter importation. Managed shipping documentation. Executed Trader purchasing and sales contracts. Ensured regulatory, schedule, and shipping, financial, and trade term compliance. Directed logistic procedures within Blommer Chocolate, Wilbur Chocolate, and Hershey Foods objectives.

Selected Achievement

• Secured placement of Olam Cocoa on the Masterfoods USA approved list for trade contract negotiations within 6 weeks of hiring. Successfully formulated the desired cocoa butter blend within the established flavor profile and managed relationships with Masterfoods contacts.

Atlantic (USA), Inc., New York, NY (1998 – 2008)

Quality Control Manager (2003 – 2008)

Oversaw formulation of all liquid cocoa butter blends for Masterfoods USA. Managed competitor analysis, testing, and production. Delivered up to 8 thousand metric tons of liquid cocoa butter loads to customer plants. Maintained safety policy and transportation objective compliance.

Selected Achievement

• Consistently met all corporate and customer quality requirements by building relationships with originating sources.

Logistics Specialist (1998 – 2008)

Directed cocoa butter importation from Asia, Africa, South America, and the Caribbean. Executed all terms of Trader purchasing and sales contracts. Analyzed logistic procedures for Masterfoods USA, Hershey Foods, and Nestle S.A. Controlled client product inventories. Managed warehousing and plant delivery. Ensured DOT, FDA, and US customs standard compliance.

Selected Achievements

• Reduced claims by partnering with Insurance Specialists and ocean carriers to develop and implement loss control procedures.

• Completed all projects within established corporate and trade timelines.

• Raised productivity by streamlining operational and administrative import and export procedures.

ADDITIONAL PROFESSIONAL EXPERIENCE

Nomura Securities International, Inc., New York, NY (1995 – 1998)

Executive Assistant, Internal Audit Department

EDUCATION

Associate of Applied Science in Business Administration

The Wood Tobe-Coburn School, New York, NY

Business Management Study

New York Institute of Technology, New York, NY

TECHNICAL AND LANGUAGE SKILLS

Microsoft Office Suite

Navision Commodities Software

Lotus Notes Software

Fluent in Spanish

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