Sap Basis Administrator

Ritesh Patel

**** ************* **, *********, ** 08540

973-***-**** **********@*****.***

IT PROFESSIONAL

SAP Administrator with strong experience in SAP Basis Administration in Fortune 500 corporations. Experienced working directly with SAP and ORACLE consultants. Expertise in troubleshooting, problem resolution, and streamlining processes to increase efficiencies while providing 24/7 production support. Member of team that scheduled and implemented all upgrades, communicating schedules directly with users. Able to establish effective on-going relationship with users to quickly identify problems and implement solutions to ensure systems experience little or no down time.

TECHNOLOGY

Software: Oracle 8i, 9i; SAP R/3 4.6c/4.7, BW 3.x, SAP NETWEAVER EPP6.0, SAP OSS notes; Windows 95/98/00/XP, Server 2k/2k3, UNIX Solaris, AIX, Hp-UX; Quest.

Hardware: PC/Printer hardware components and network devices (routers, switches).

Systems: Windows 95/98/00/XP, Server 4.0/2k/2k3; UNIX Solaris, AIX, Hp-UX, SAP R/3 4,6c/4.7,

BW 3.x, Solution Manager 4.0.

Languages: Familiarity with SQL, HTML and JavaScript.

Procedures: Client Administration; Performance Tuning; Database Management; Spool Administration

(NT level);

PROFESSIONAL EXPERIENCE

WIT, Lawrenceville, NJ 2009 – current

SAP Basis Administrator

Completed daily preventive maintenance checklist of systems. Provided 24/7 Production Support. Updated support packs, add-ons and kernel upgrade. Managed TMS including set up TMS, the Domain Controller with members, importing TPs from development to production, ensuring quality and acceptance and to other systems as per requirement of user. Defined STMS and handling transport requests. Performed production transport movement at OS level. Performed all client administration tasks, such as creating and deleting clients, client copy (Local and Remote), assigning logical systems to clients. Performed administrative tasks including tuning at SAP layer, DB and OS to optimize the performance. Analyzed system errors, check system & backup logs daily, ABAP Dumps, Lock and update entries. Checked http://Service.Sap.com on daily basis for updates and performed tuning techniques. Performed a tuning of SAP servers by using some t-codes such as SM50, SM12, DB01, ST03, ST22, SM21, DB02 and some other related codes and procedures if needed.

Part of the team charged with Upgrade SAP R3 3.1H to SAP R3 4.7C

Worked on Solution Manager 4.0.

Developed a Backup strategy, which monitored daily online backups and weekly offline backups. Problem ticket was created and sent to backup team; partnered with them to resolve the issue.

Analyzed system performance and adjust various tuning parameters to maintain optimum utilization including application server load balancing, operation modes, background jobs, and spool management.

Performed transaction tuning on SAP system, database and operating system to ensure the best possible response times for the end-users of the SAP system.

Performed table space administration by altering table spaces and adding data files as per system requirements.

Created and managed RFC connection between development and QA servers.

Monitored system at O/S level disk space management; add space accordingly and ABAP dumps

Performed tuning of SAP servers by using some t-codes, e.g. SM50, SM12, DB01, ST03, ST22, SM21, DB02 and other related codes or procedures if needed.

Using Quest software, re-org the object and move to different location to create more space.

Configured Portal Platform for User Management with User Mappings and establishing single sign on using SAP Logon Ticket.

Environment:

SAP R/3 4.6(Enterprise Edition), Oracle8i (currently upgraded to 9i), UNIX, Installed portal using j2ee platform

Managed, scheduled and maintained an IT department as per business requirements. Taught staff in MS Office, internal company programs and tools. Performed a layout and installed of new computer systems and modifications of existing workstations and Windows 2003 and 2005 Server. Upgraded PC operating systems to Windows 2005 and Configured network printers, routers and switches throughout the facility. Troubleshot and upgraded hardware related issues on computer systems and network printers. Configured routers and switches across the network. Setup new classrooms w/ NT workstations and perform rj-45 wiring.

Applied critical MS patches and updates on Operating Systems and various MS Applications on workstations across the network.

Installed, configured and supported Windows NT Workstation/NT Server 4.0, Windows 2003 and 2005 Server ,Linux, Sun Solaris,Oracle.

Installed MS Office applications on workstations and provided end user support with Word, Excel and Outlook via phone.

As trainee learned CCNA and Quality assurance testing for software using QTP.

AVAYA, Basking Ridge, NJ 2007 – 2009

SAP Basis Administrator

Completed daily preventive maintenance checklist of systems. Provided 24/7 Production Support. Updated support packs, add-ons and kernel upgrade. Managed TMS including set up TMS, the Domain Controller with members, importing TPs from development to production, ensuring quality and acceptance and to other systems as per requirement of user. Defined STMS and handling transport requests. Performed production transport movement at OS level. Performed all client administration tasks, such as creating and deleting clients, client copy (Local and Remote), assigning logical systems to clients. Performed administrative tasks including tuning at SAP layer, DB and OS to optimize the performance. Analyzed system errors, check system & backup logs daily, ABAP Dumps, Lock and update entries. Checked http://Service.Sap.com on daily basis for updates and performed tuning techniques. Performed a tuning of SAP servers by using some t-codes such as SM50, SM12, DB01, ST03, ST22, SM21, DB02 and some other related codes and procedures if needed.

Part of the team charged with Upgrade SAP R3 3.1H to SAP R3 4.7C

Worked on Solution Manager 4.0.

Developed a Backup strategy, which monitored daily online backups and weekly offline backups. Problem ticket was created and sent to backup team; partnered with them to resolve the issue.

Analyzed system performance and adjust various tuning parameters to maintain optimum utilization including application server load balancing, operation modes, background jobs, and spool management.

Performed transaction tuning on SAP system, database and operating system to ensure the best possible response times for the end-users of the SAP system.

Performed table space administration by altering table spaces and adding data files as per system requirements.

Created and managed RFC connection between development and QA servers.

Monitored system at O/S level disk space management; add space accordingly and ABAP dumps.

Ritesh Patel **********@*****.*** Page 2

AVAYA (continued)

Performed tuning of SAP servers by using some t-codes, e.g. SM50, SM12, DB01, ST03, ST22, SM21, DB02 and other related codes or procedures if needed.

Using Quest software, re-org the object and move to different location to create more space.

Configured Portal Platform for User Management with User Mappings and establishing single sign on using SAP Logon Ticket.

Environment:

SAP R/3 4.6(Enterprise Edition), Oracle8i (currently upgraded to 9i), UNIX, Installed portal using j2ee platform

TIMBERLAND, Stratham, NH 2004 – 2007

SAP Basis Consultant

Completed daily preventive maintenance checklist of systems. Provided 24/7 Production Support. Managed TMS including set up TMS, the Domain Controller with members, importing TPs from development to production, ensuring quality and acceptance and to other systems as per requirement of user. Defined STMS and handling transport requests. Performed Production transport movement at OS level. Performed all client administration tasks, such as creating and deleting clients, client copy (Local and Remote), assigning logical systems to clients. Performed administrative tasks including performed a tuning at SAP layer, DB and OS to optimize the performance. Analyzed system errors, check system & backup logs daily, ABAP Dumps, Lock and update entries. Checked http://Service.Sap.com on daily basis for updates and performed tuning techniques. Worked on solution manager 4.0.

Updated support packs, add-ons and kernel upgrade on SAP BW 3.5. Involved with creation of source system with setting up RFC between the system,

Configured Portal Platform for User Management with User Mappings and establishing single sign on using SAP Logon Ticket.

Developed a Backup strategy involving daily online backups and weekly offline backups use tools such BRTOOLS.

Analyzed system performance and adjust various tuning parameters to maintain optimum utilization including application server load balancing, operation modes, background jobs, and spool management.

Performed transaction tuning on SAP system, database and operating system to insure the best possible response times for the end-users of the SAP system.

Performed table space administration by altering table spaces and adding data files as per system requirements.

Created and managed RFC connection between Development and QA servers.

Monitored system at O/S level disk space management and ABAP dumps.

Performed a Tuning of SAP servers by using some t-codes like SM50, SM12, DB01, ST03, ST22, SM21, DB02 and other related codes or procedures if needed.

Environment:

SAP R/3 4.7(Enterprise Edition) with Unicode, Oracle8i (currently upgraded to 9i), Microsoft Windows. Unix, Installed portal using j2ee platform.

Ritesh Patel **********@*****.*** Page 3

CLOROX, Oakland, CA 2003 – 2004

SAP Basis Consultant

Provided 24/7 Production Support. Managed TMS including set up TMS, the Domain Controller with members, importing TPs from development to production, ensuring quality and acceptance and to other systems as per requirement of user. Defined STMS and handling transport requests. Performed production transport movement at OS level. Performed all client administration tasks, e.g., created and deleted clients, client copy (Local and Remote), assigned logical systems to clients. Performed administrative tasks including performed a tuning at SAP layer, DB and OS to optimize the performance. Analyzed system errors, check system & backup logs daily, ABAP Dumps, Lock and update entries. Checked http://Service.Sap.com on daily basis for updates and performed tuning techniques. Applied Support Packages (BASIS, HR, ABAP and APPL). Maintained the background jobs, printer configured and deleting old spool requests. Monitored database for space utilization & performed using DB02.

Performed tuning, memory management and parameter changes of the SAP system with CCMS reports.

Monitored at O/S level for free system space and deleting core dumps.

Oversaw lock entries, dump analysis, batch input monitored, System logs and work process overview.

Performed table space administration by altering table spaces by adding data files.

Monitored the production system using CCMS.

Defined Backup & Recovery Strategy and Monitored system.

Defined and monitor Background Job processing.

Environment:

SAP 4.6, Oracle 8i and Unix Sun Solaris.

CUMBERLAND FARMS/GULF,Canton,Mass 1996 - 2003

Network Administrator/Trainer

Managed, scheduled and maintained an IT department as per business requirements. Taught staff in MS Office, internal company programs and tools. Performed a layout and installed of new computer systems and modifications of existing workstations and Windows 2000 Server. Upgraded PC operating systems to Windows 2000. Configured network printers, routers and switches throughout the facility. Troubleshot and upgraded hardware related issues on computer systems and network printers. Configured routers and switches across the network. Setup new classrooms w/ NT workstations and perform rj-45 wiring.

Applied critical MS patches and updates on Operating Systems and various MS Applications on workstations across the network.

Installed, configured and supported Windows NT Workstation/NT Server 4.0, Windows 95, Windows 98 and Linux, Sun Solaris.

Installed MS Office applications on workstations and provided end user support with Word, Excel and Outlook via phone.

CERTIFICATIONS

Client/Server Technology Certificate (Clark University, Mass)

EDUCATION

MS in Organic Chemistry (SP University, India)

BS in Industrial Chemistry (SP University, India)

Contact this candidate