To obtain a responsible Computer Technician/Help Desk position, allowing me to utilize my education and 11 years of continuously experience.
Install upgrade, and troubleshoot MS Windows, 98/ME/ 2000, and XP
PC assembly and software set-up
Windows NT, 2000, and XP networking
Installation of inkjet and laser printers
General diagnostic and facilitation of operations
Installation of Lotus Notes
Installation of Novell
Liberty Training Institute Los Angeles, CA
Networking Advanced Technology
Certificate of completion-2006
PC Support/Network Technician
Chromalloy Los Angeles 1997-2008
My duties as help desk were to handle all backup servers on a daily basis, install upgrade, and troubleshoot MS Windows, 98/ME/2000, and XP. PC assembly and software set-up, Window NT,2000, and XP networking. Installation of inkjet and laser printers. General diagnostic and facilitation of operations, installation of Lotus Notes for clients, setup users accounts, and upgrade to the new version of lotus notes. Installation of Novell for clients, give limited access to clients for the use of PC's, and provide customer service when necessary.
Fluent in English and Thais
Performed soldering on circuit boards