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PC/Network Support Technician

United States
November 30, 2009

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Praseuth"seth" Phonphiboun



To obtain a responsible Computer Technician/Help Desk position, allowing me to utilize my education and 11 years of continuously experience.


Install upgrade, and troubleshoot MS Windows, 98/ME/ 2000, and XP

PC assembly and software set-up

Windows NT, 2000, and XP networking

Installation of inkjet and laser printers

General diagnostic and facilitation of operations

Installation of Lotus Notes

Installation of Novell

Customer Service


Liberty Training Institute                           Los Angeles, CA

Networking Advanced Technology

Certificate of completion-2006

Employment History:

PC Support/Network Technician  

Chromalloy Los Angeles 1997-2008

My duties as help desk were to handle all backup servers on a daily basis, install upgrade, and troubleshoot MS Windows, 98/ME/2000, and XP. PC assembly and software set-up, Window NT,2000, and XP networking. Installation of inkjet and laser printers. General diagnostic and facilitation of operations, installation of Lotus Notes for clients, setup users accounts, and upgrade to the new version of lotus notes. Installation of Novell for clients, give limited access to clients for the use of PC's, and provide customer service when necessary.

Special Skills:

Fluent in English and Thais

Audio/video installation

Performed soldering on circuit boards

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