Professional with 15 +years Management Experience and 5 years Sales

Debbie

Objective

To apply my enthusiasm, leadership experience and exceptional team working skills in a results oriented organization.

SUMMARY

Extremely motivated professional experienced in senior management and food service management, within a regional healthcare setting, reporting to the CEO. Have expertise in human resource functions, maintenance, nutrition, environmental, and materials management. A talent for analyzing problems, developing and simplifying policies and procedures, and finding innovative solutions. Proven ability to motivate and work effectively with persons within and external to the health system and in all walks of life. Experience working independently and in isolation with limited resources and supports. Maintain strong entrepreneurial, sales and coaching skills.

Professional Accomplishments

Director of Operations, Support Services, Materials Management

West Prince Health Authority 1996-2005

- Promoted from Food Service Manager to Regional Director of Operations ,reporting directly to the CEO

- Provided leadership and support to a regional staff of 55 , including 13 reporting directly in Director role

- Effectively managed a 3 M regional portfolio,

- Successfully operated three cafeterias with 90,000 plus annual sales

- Effectively regionalized all teams to increase departmental efficiencies

- Responsible for HR activities: recruitment , training , performance mgmt , conflict resolution

- Coordinated policy and procedure development and review, scheduled building inspections, security and occupational health and safety checks, risk management and quality management activities for areas of responsibility.

- Negotiated and finalized contractual and pricing agreements with vendors and suppliers

- Effectively rolled out the Oracle purchasing financial software , leading, coaching, educating and supporting users throughout the changes

Food Service Manager / Line Supports

Community Hospital/ West Prince Health Authority 1977-1996

- Promoted from site supervisor to regional supervisor, cost savings measure for the region

- Responsible for all food services principle functions , recruiting, training, staffing patterns, work schedules, ordering , inventory management, food safety , budgeting , monthly reporting, health and safety inspections, preventative maintenance

- Effectively coached and supported staff , managed conflict , within a unionized environment

- Actively involved in contract negotiations, arbitration hearings , interdepartmental meetings, provincial group purchasing committees; to support management and to enhance communication flow between the department and staff

- Participated in the design of a new modern functional kitchen , from start to finish

Sales and Customer Service -Real Estate

Royal Lepage – Part time 2002-2005

- Provided exceptional Customer Service

- Heard and responded to customer complaints and queries

- Completed product searches based on client needs, and created quotations

- Maintained relationships with government , legal and financial institutions to finalize closings

- Displayed products/ services - Open Houses, Trade shows

- Marketing and Self Promotion, business cards, advertising, flyers, etc

Inner Health Solutions – Health and Wellness Consulting Business

Business Owner 2007 -

Education & Training

Business Courses (7 completed) Athabasca and UPEI 2004 -

Diploma Natural Nutrition CSNN - Moncton NB 2007

Real Estate License PEI 2002

Diploma Food Service Management 1982

Dale Carnegie Leadership training 2005

Oracle Financial and Purchasing software training, Province of PEI

Computer Skills University course in Microsoft Office

Groupwise – Basic Computer training

Oracle Software and Intro to Simply Accounting

Interests

Lead and Supported a Support group for 10 years, coaching participants to obtain goals

Health and Wellness promotion

References supplied upon request

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