Project Manager Engineer
Resume:
Michael Duran Bonner
Dumfries, VA 22025
Mobile: 571-***-****
Evening Phone: N/A
Day Phone: 571-***-****
Email: **********@***.***
WORK EXPERIENCE Computer Sciences Corporation 11/2010 - Present
Merrifield, VA US
Network Operations Manager
Senior NOC Manager
Manages a team of 15 NOC engineers to monitor the Transportation Administration's LAN/WAN network infrastructure. Provided daily and weekly bandwidth reports. Initiated asset management requirements for existing network devices. Meets SLA (Service Level Agreement) metrics for the customer, identify possible Denial of service attacks, submit daily status reports detailing network, server and application outages. Provide accountability and assignment of tickets within each queue. Utilize cross functional resources and subject matter experts. Host bi-monthly staff meetings ensuring each member was given proper information, tools and resources to perform their jobs effectively. Submit proposals to enhance network performance and identify design flaws within the network infrastructure. Monitors each staff members performance and achievements for future appraisal and merit increases. Supervisor's Name: Greg Turk 202-***-****
QinetiQ North America 7/2008 - 12/2010
Springfield, VA US
Technical Project Manager/Delivery Manager
QinetiQ North America: 07/08 – 12/10
Project Manager/Senior Network Engineer
Responsible for providing DMVPN (Development VPN) peering between 100/1000Mbps TLS (Transport Layer Service) sites to multiple Customs and Border locations throughout the United States utilizing EPL (long haul) gig or 100Mbps MAN connectivity to the Springfield NSN Core routers and implementing regional MAN (Metropolitan Area Network) services at each location thus providing customers with layer 2/3 maximum bandwidth services with minimal outages and superior service. Continued documentation outlining multiple distribution and core routers displaying Verizon and U.S Customs layer 2 switches and routers. Attend conference calls and weekly meetings to discuss existing and future project plans to enhance services to our internal and external customer base. Currently assisting with the NAC project (Network Access Control) which is in test phase to support the pilot program using the Washington DC metro area CBP sites as demo sites to test NAC (Network Access Control). Assisted and coordinated refresh efforts to upgrade the U.S Customs and Border headquarters in Washington DC from a layer 2 to a layer 3 network from the access to the Core topology standard providing redundant access and sustained connectivity throughout the entire facility. This project was completed on time and within budget.
Recently moved to the (EDME) Enterprise Data Management and Engineering group as a Technical Project Manager overseeing 10 individual projects such as Oracle Exadata, Managed Objects, Opsware, Dell Server farm integration and VMWare. Responsible for initiating meetings and forming teams as resources for each project utilizing the expertise of software and engineering groups, implementing process driven projects, establishing a consensus amongst our customer base by forming meetings, PowerPoint slide presentations, conference calls, post action items, Prepared proposal documentation and coordinated with every resource assigned to the project. As the Technical Project Manager, it is my job to establish a collaborative environment for each assigned project. Initiated milestones, schedules and analysis of each project utilizing project management and ITILV3 techniques. Completed over 18 projects on time and within budget. (Contact Supervisor: Yes, Supervisor's Name: Pembroke Washington, Supervisor's Phone: 703-***-****)
Apex Systems Inc 11/2009 - 7/2010
Baltimore, MD US
Security Operations Engineer
Lockheed Corporation/Apex Systems Incorporated
Security Operations Engineer (worked a second part time job at night) 11/09 – 07/10
Monitored the Health and Human Services Tier 1, 2 and 3 network infrastructure within a SOC environment (Security Operations Center). Identified network, host and applications anomalies, false positives, Dos, spamming and phising attacks. Set up VPN accounts for customers utilizing Cisco Secure ACS. Utilized software based tools such as Symantec IDS, Riskview and NetView.
(Contact Supervisor: Yes, Supervisor's Name: James West, Supervisor's Phone: 1-410-***-**** )
Computer Sciences Corporation 10/2007 - 7/2008
Baltimore , MD US
Senior Network Engineer/Manager
Computer Sciences Corporation, North American Public Sector 10/07 – 07/08
St. Agnes Hospital, Ascension Health Catholic Ministries
Senior Network Engineer/Manager
Senior Network Engineer/Project Manager maintaining a 4500 node Cisco homogeneous network supporting various departments within the St. Agnes hospital such as Emergency room, Nuclear Medicine, Pathology and surgery. Initiates design and architecture requirements to CSC and St. Agnes managers. Submits weekly eHealth bandwidth reports displaying site bandwidth trend analysis. Responsible for the overall core process driven procedures used to ensure reliable communications, latency free data throughput and implementation of the entire network. Coordinated conference calls between engineers, managers and staff to remedy any and all outages from applications, to network devices and management of the entire network infrastructure. Provides 24/7 on-call duty. Other duties include acquiring Cisco equipment pricing, monthly port count, NetEiss database documentation, QIP management IP address management, SMARTS monitoring, WhatsUpGold monitoring, Circuit provisioning, circuit troubleshooting. Renewing the entire 10.x.x.x IP scheme of the St. Agnes site. CSC is a Core process driven organization enabling the customer and CSC management to ensure minimal downtime and the insertion of new technology within a facility where maintenance downtime does not exist. Prepared a new SOP for the Managed Network services group. Identified missing equipment or devices missed during past audits saving CSC over $100,000 dollars during the Sarbanes/Oxley audit phase. Replaced legacy devices and upgraded with state of art switches and routers within the access and distribution model. Instituted Lifecycle management strategies by reducing equipment prices purchased from third party vendors. Implemented a new WAN circuit provisioning agenda by removing legacy ISDN circuits and replacing with T1 or DSL connectivity. I also replaced legacy 1800 series routers with 2811 Cisco routers. The required changes increased bandwidth capacity from 200kbps to 1Mbps total aggregate bandwidth. A total of 20 remote site routers were replaced and/or upgraded.
(Contact Supervisor: Yes, Supervisor's Name: Ashby Lincoln, Supervisor's Phone: 703-***-****)
Computer Sciences Corporation 12/2001 - 10/2007
Falls Church, VA US
Senior Network Engineer-Project Lead
Computer Sciences Corporation (12/01-10/07)
Senior Principal Engineer/Project Lead (Federal Sector)
Falls Church Campus:
Responsible for maintaining the Falls Church Campus Enterprise network and assisting staff engineer’s with internal and remote network access for users and clients within CSC (Computer Sciences Corporation implementing design, architecture, implementation, configuration, monitoring, management and analysis to ensure Sarbanes Oxley requirements are met. Provides support of the Lucent QIP IP management database to maintain CSC’s entire Federal Sector 20.x.x.x/8 network IP scheme. Established guidelines for preventive maintenance initiatives on all vendor supported networking equipment. Initiated proposals and designed network infrastructures for multiple CSC sites throughout the Washington Metro area. Designed Visio diagrams and presented PowerPoint slides presentations for Manager’s and CIO’s. Assessed risk management and analysis of various CSC network projects which includes budgeting, vendor equipment purchasing, circuit ordering such as frame relays, DS3’s, T1’s, 100Mb TLS (Transport Layer Service) lines and POS (Packet over Sonet) connections. Completed over 30 individual and team refresh projects from 2001 to 2006 totaling over 5 million dollars in equipment purchases. Successfully completed over 95%of all projects within the assigned deliverable time frame, using Cisco and Nortel best practice standards. Configured and managed Cisco series devices from 2600, 2800 series routers to 4500 through 7500 series Cisco CATOS switches. Proficient in Nortel 5500, 8600 and 8100 series switches and routers.
As the EDNET/CSC Manager we (staff) established customer relations through weekly meetings and conferences. Initiated presentations on the network design and architecture of the EDNET (Department of Education) network. Additional support was initiated for the MTC (Maryland Technology Center) secure “Blue network” with configuration, analysis, management and consultation for the IRS (Internal Revenue Service) Recently completed managing the EDNET (Department of Education) network engineering group with a staff of 15 engineers and telecom techs providing support, analysis, implementation, configuration and consultation for customer face hosting to the (DOE) customer to ensure a latency free network environment. Assisted with HSPD12 and Fisma recommendations to meet requirements set forth by the DOE. Setup on-call schedules for a staff of 15 engineers. Completed appraisal reports and peer review for each engineer. Provided technical guidance to the engineering staff to meet daily operational task. Critiqued projects to ensure the customer’s needs were met or exceeded. Ensured all engineers were able to receive a 5% merit bonus. Instituted new training initiatives using Cisco Call Manager and provided guidance for junior engineers to acquire their CCNA certifications.
(Contact Supervisor: Yes, Supervisor's Name: Carol Jones, Supervisor's Phone: 571-***-****)
PSInet/Cogent 12/1999 - 12/2001
Herndon, VA US
Senior Network Engineer
PSInet/Fahrmak (Contracted from 12/99-06/00 Perm from 06/00-12/2001 (Temp to Perm)
Responsible for maintaining PSInet’s Web Hosting facility. Configured and setup static, direct and dynamic routes for Cisco7513’s, 5509’s, 6500’s and Extreme Black Diamond switches. Performed load balancing for customers utilizing VIP’s (Virtual IP) statically routed to either Black Diamond switches or Cisco equipment via Checkpoint or Watch-guard Firewall’s. Interacts with the customer to setup new Co-located or Co-managed servers and routers. Install secure VPN routers as a contingency for customers. Performed presentations and design modifications for customers, engineers and staff concerning network related issues and daily problems. Designed system architecture Infrastructure to correspond to OSPF problems linked with Black Diamond (Extreme Networks) routers. Implemented changes from Black Diamond 6800 to Cisco 6500 routers enabling our enterprise network to handle packets and frames that were initially routing through our Black Diamonds routers. Resolve or upgraded consistent problems associated with Vlan’s extending beyond the 255 Vlan’s per router limit. Assisted with weekly on-call activities supporting the Web Hosting help desk when needed as tier 2 or 3 level support. Assisted with the Sales team to establish customer requirements in the
design, configuration of the customer’s network. This includes Visio diagrams, Qos, (quality of Service) Ingress Egress setup, technical assistance and technical consulting providing prioritized bandwidth service for our customer’s network infrastructure to determine bandwidth congestion, co-location and co-managed services to host the customer’s applications and servers. Assisted vendors in an effort to locate and isolate network problems concerning their co-located or co-managed equipment. Setup E-Commerce port access, SSH, F-secure of ports 443, 80, 21, 23, 161, 7777, and other TCP/UDP connectivity port issues. Perform presentations for clients utilizing PowerPoint slides and whiteboard sketches. Utilized MRTG graphs, Concord eHealth and Whatsup Gold monitoring tools to outline bandwidth utilization and trend analysis Provided documentation of proposals and Visio diagrams for PSInet’s infrastructure and individual client’s networks. Assisted Vendors with upgrading Black Diamond switches, Cisco and F5 switches with new IOS codes and equipment modifications.
(Contact Supervisor: Yes, Supervisor's Name: Virgil Smith, Supervisor's Phone: 202-***-****)
Sprint 6/1999 - 12/1999
Reston, VA US
WAN NTAC Engineer
Sprint Internet
WAN NTAC Engineer 06/99-12/99
(Contractor)
Responsible for configuring Cisco routers, providing peering contacts for customers, Initiating static routing, Performing BGP4 setup with customers and DNS services for servers. Maintain DS3, T-1 and packet over sonet bandwidth lines. Configure CSU/DSU device
for customers, Implement customer database and ensure quality control of connectivity from Sprint’s peering routers to the customer’s router.
Applied Quality Communications 5/1998 - 6/1999
Oxon Hill, MD US
Senior Systems Engineer
Applied Quality Communications
Senior Systems Engineer (Supervisor/Manager) 05/98-06/99
Responsible for managing a staff of 5-10 personnel to effectively move, consolidate, Administrate and install LAN systems ranging from Novell to Win NT systems. Initiated requirements analysis for NGB (National Guard Bureau) providing transition/migration plans,
Proposals, design and solutions for NGB staff officers and management. Purchased desktop equipment for over 1000 users, assisted other engineers with on-going projects in the development of ATM systems. Co-ordinated with engineers to establish and implement ATM technology equipment and cabling for NGB users to the desktop. Other duties include, providing my Supervisor/Project Engineer with weekly reports of all activities, schedules and
plans associated with existing projects. Complete deliverables to the client within time restraints. Formulated presentations for the client detailing their existing network and how it would interact with their new ATM network. Trained staff employees on current projects
certifications and solutions to ensure the development of all staff technician’s assigned to AQCI.
(Contact Supervisor: Yes, Supervisor's Name: George Essex, Supervisor's Phone: 301-***-****)
EDUCATION Earned Value Management
Falls Church, VA US
Professional - 5/2011
Major: Project Management
Minor: N/A
Relevant Coursework, Licensures and Certifications:
Completed Project Management Earned Value Management course. 21 CEU's awarded toward acquiring my PMP certification
F5 Appliances LTX.GTX
Springfield, VA US
Professional - 7/2009
Major: F5 configuration course
Relevant Coursework, Licensures and Certifications:
Awarded certificate of completion
Shunra course
Springfield, VA US
Professional - 3/2009
none 8hr
Major: Shunra appliance
Relevant Coursework, Licensures and Certifications:
Completed 3 day course. Certificate awarded
3H Technology ITSM Academy
Reston, VA US
Professional - 10/2008
Major: ITIL Foundation Course v3
Relevant Coursework, Licensures and Certifications:
Completed ITILv3 course
OPNETWORK
Washington, DC US
Professional - 8/2008
Major: WAN Otimization
Relevant Coursework, Licensures and Certifications:
Awarded certificate of completion
Potomac College
Herndon, VA US
Some College Coursework Completed - 10/2005
80 Semester Hours
Major: Information Systems Management
GPA: 3.2 out of 4.0
Six Sigma Green Belt
Chantilly, VA US
Certification - 10/2004
Major: Six Sigma Greenbelt certification
Relevant Coursework, Licensures and Certifications:
Completed 40hrs of coursework toward obtaining the Six Sigma green belt certification
Six Sigma Champion
Chantilly, VA US
Certification - 4/2003
N/A 40hr
Major: Six Sigma Champion belt
Relevant Coursework, Licensures and Certifications:
Completed certification course
F5 networks
Herndon, VA US
Professional - 4/2000
Major: F5 3DNS
Relevant Coursework, Licensures and Certifications:
Completed coursework for F5 3DNS
Maintenance Calibration Course
Clinton, MD US
Vocational - 6/1999
Major: TMDE Maintenance Support Calibration Course
GPA: 3.5 out of 4.0
Relevant Coursework, Licensures and Certifications:
Completed Maintenance Calibration course. Course work included Electronic engineering, electricity concepts, boolean algebra, calibration operations, frequency time measure, Oscilloscope primciples and introduction to electronics
Delta Computer Education Center
Rockville, MD US
Professional - 5/1999
Major: HTML
Relevant Coursework, Licensures and Certifications:
Completed course for HTML web page design
Cabletron Systems
Portsmouth, NH US
Professional - 10/1998
Major: Spectrum Administration Course
Relevant Coursework, Licensures and Certifications:
Completed course work for the Spectrum Administration monitoring and advanced course
PSC International
Reston, VA US
Professional - 2/1997
Major: Cisco Router Configuration Course
Relevant Coursework, Licensures and Certifications:
Completed 40 hour Cisco router course on 2600, 3600, 6000 and 7200 series routers
Computer Learning Center
Alexandria, VA US
Certification - 11/1993
Major: CNE Certification course
Relevant Coursework, Licensures and Certifications:
Completed Course to obtain Certified Netware Engineer certification
United States Air Force
Washington, DC US
Professional - 5/1988
Major: KG-84 TSEC
Relevant Coursework, Licensures and Certifications:
CSE Spectrum Certified Admin
CNE Certfied Netware Engineer
Six Sigma Certified Champion and Green Belt
ITILv3
Army Pre-Commission course
Maintenance Calibration Course
TASPO-DHS award for implementing the Anonoymizer project
Excellence award for the U.S. Customs and Border Patrol Headquarters network refresh and upgrade
Community College of the Air Force
Maxwell AFB, Mongomery US
Some College Coursework Completed - 2/1981
Major: Organizational Maintenance Data Terminals
Relevant Coursework, Licensures and Certifications:
Completed coursework for Data Terminal systems
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