Customer Service Sales
Resume:
Career Overview
Core Strengths
Accomplishments
Work Experience
Darcie Blackford
Oceanside, Ca. 92056
***************@*****.***
Results-driven Customer Services Representative with proven ability to establish
rapport with Large Audiences, and Customers.
l I have worked inHigh-end
Consumer situations to Relaxed
Consumer situations. My Client
base experience is extremely
Eclectic.
l I have Owned, and Operated My
Own Restaurant, and Bar, and
Have Had My own Entertainment
Company for over 8 years.
l I have Resort, and Hotel
experience in both of my
businesses.
l Conflict resolution
l Strong organizational skills
l Creative problem solver
l Developed listening skills
l Excellent communication skills
Customer Service
l Consistently received positive feedback from guests and created repeat
business by developing long-term relationships with customers.
l Handled guest complaints, maintaining a positive dining experience for all rest
l Financial
l Compiled inventory lists and worked with vendors for product pricing and
special orders.
l Handled high volume sales with cash, credit and gift card transactions,
balancing cash draw at end of shift with 100% accuracy rate.
l
l Product Promotion
l Up-sold products and motivated customers to upgrade current product
plans.
August 2010
to
May 2011
Entertainment Coordinator
Karaoke Host, Entertainment Coordinator. Includes Shows of 400 people or more.
Pacific Group Surprise, AZ
January 2004
to
May 2011
Entertainment Coordinator
Grapevine Scottsdale, AZ
Educational Background
Keywords
I run Karaoke, and live entertainment shows including Impersonation Shows.
January 1999
to
January 2003
Proprietor Restaurant & Bar
Owner Operator Bar, and Grill.
Full Moon Beach Club San Clemente, Ca.
December 1993
to
December 1999
Bartender
All Opening, and Closing Responsibilities. P.O.S. Experience.
El Torito Oceanside/Del Mar/Rancho Bernardo, Ca.
January 1986
to
December 1993
Bartender/Banquet Bartender.
This is a 5 Star Accommodation.
Heritage Hotels. (Horton Grand) San Diego, Ca.
May 1983
to
August 1985
Bartender
College Job
Ye Old English Pub Iowa Falls , IA.
2003
BA BA
Palomar San Marcos, Ca.
1985
AA
Student Senate President. Regional Student Senate President.
Ellsworth College Iowa Falls, Ia.
1982
HS Degree
Earlham HS Earlham, Ia.
Continuing Education
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