Receptionist/Administrative Assistant/Executive Assistant/Secretary

SARAH A. RAMPENDAHL

***** ****** **** • PO Box **8 • Clearlake Park, CA 95424 • 509-***-**** • *************@*****.***

HIGHLIGHTS OF QUALIFICATIONS

• A highly organized and detail-oriented individual with over 10 years’ experience providing thorough and skillful administrative support to senior executives and top management.

• Dedicated and focused, able to prioritize and complete multiple tasks and follow through to achieve project goals and meet deadlines.

• An independent and self-motivated professional with excellent research and writing skills, excellent interpersonal skills, and able to grow positive relationships with clients and colleagues at all organization levels.

• Computer skills include: Microsoft Office Word, Excel, Access, PowerPoint, Publisher, ACT (CRM database), MTX Accounting, Adobe Acrobat Professional, Adobe Photoshop, QuickBooks, Coral Draw 6, Internet, and Outlook.

PROFESSIONAL EXPERIENCE

Office Team

• All positions relating to Administrative duties on a temporary basis.

Receptionist for Randall & Hurley, Inc. February 2012- May 2012

• Directing and/or assisting walk-in visitors, answering multi-line phone system and directing callers appropriately, preparing large volumes of outgoing mail with accuracy, routing incoming mail, performing data entry using MS Access, filing statements accurately, assembling documents, and any other duties/projects as requested.

PT-Assistant Web Designer/AR, Web Designs by Ellen, July 2008-November 2010

• Assisted Web Designer maintaining clientele's website on a day-to-day basis by updating/deleting verbiage, pricing, current date, and graphics sent from the client via email. Used web-publishing software and Coral Draw 6 to utilize HTML and change the graphics to be Web-ready.

Executive Assistant to EVP, Portfolio Manager, Sterling Savings Bank, November 2007 – April 2008

• Provided administrative support for the Portfolio Manager, and to any managerial direct reports of the Portfolio Manager, with high level of professionalism and accuracy.

• Gathered & formatted portfolio data and provided monthly updates for the Portfolio Manager.

• Developed reports/presentations to support the needs of the Portfolio Manager in the areas of portfolio management. Composed detailed narrative informational presentations and supporting materials for managerial committees, Board of Director meetings, and other internal and external managerial presentations. Such presentations included gathering complex data and formatting it into meaningful formats for special presentations internally and externally, managerial reports for senior and executive levels of management, and the Board of Directors.

• Coordinated and scheduled meetings and teleconferences. Prepared meeting materials and presentations as needed. Organized and prioritized mail, e-mail and all incoming documents. Prepared letters and memos.

Executive Assistant to the President & Owner, Mountain Gear, Inc., June 2006 – August 2007

• General office administration duties including answering phones, routing calls, meeting Vendors and clients, and scheduling appointments. Type letters, memos and reports and distribute as needed. Provided assistance to everyday needs of the CEO regarding the business; which would include working in the Warehouse at peak season, looking up information for the Merchandisers, booking flights, hotels, and car rentals, organizing paperwork and all mail directed to the CEO.

• HR duties: executing New Hires; which included putting together New Hire packets, sitting in with New Hires while paper work is filled out to answer any questions and sign the designated sheets, filing of New Hire packets and removing departed employees to designated locked drawer, and keeping track of yearly anniversaries, birthdays and eligibility of Health Insurance for over 100 employees.

Administrative Assistant to the President, Human Resources, & In-House Legal Counsel, Associated Industries, 1998-2006

• Assist in everyday duties corresponding with upper Management, including Accounting, Payroll, Accounts Receivable, Accounts Payable, Marketing, Human Resources, Legal Counsel and Advertising.

• General office administration duties including answering phones, routing calls, directing visitors, scheduling appointments and handling mail. Type letters, memos and reports and distribute as needed.

• Operate office equipment including copiers, facsimile machines, computers, scanners, projectors and digital equipment.

• Ensure and/or facilitated the timely distribution of information – via e-mail, telephone, and mail – to members and/or prospect inquiries.

• Coordinated and overseen the day-to-day management of supplies, equipment, and facilities for the Company, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.

• Support other staff efforts on an as needed/as directed basis.

• Create and maintain web site pages.

• Maintained Company database. Knowledgeable in membership information.

• Assist in administration of office computer network.

• In charge of marketing, advertising, registration process, creating, planning, and organizing seminars, development of promotional material, invoicing, certification rewards, and follow-up.

• Manage marketing and advertising, via email, facsimile, and mail.

• Organize In-House training.

EDUCATION: 1995-1998 Spokane Community College

Professional Development:

• Customer Service: Everyday, Everywhere for Everyone

• Time Management

• School of Association Management Online

• The Administrative Professionals’ Conference

• The Pacific Institutes’ Imagine 21 – Fast Track to Change

• Click 2 Learn.com Toolbook Assistant & Instructor Training

• Adobe Photoshop

• Adobe Acrobat Professional 7.0

• QuickBooks

• Corel DRAW 6

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