Customer Service Mechanical Engineering

Pankaj M. Upadhyay

***** ***** *** ***, *******, CA 94536

Cell: 510-***-****

Email:******.*.********@*****.***

Linkedin: www.linkedin.com/pub/pankaj-upadhyay/21/251/a28

Work Experience:

+ Quality Engineering Intern: July 2006- December 2006: Foxhollow Technologies, Redwood City, CA:

o Physically performed various Device Verification Tests on outgoing devices and R&D builds.

o Used Calipers, Micrometers, Seebrez to perform incoming quality control.

o Project Management: Supervised Return Merchandise Authorization and rebuild.

o Investigated data for possible fraudulence.

o Performed Hardware Validation (IQ/ OQ/ PQ).

o Helped create and update Test Methods

+ Manufacturing Engineer (Temp): October 2010- December 2010 : Pantronix Corp, Fremont, CA:

o Set up Ultrasonic Ball Bonder, Electric Furnace, 3D lead scanner, Injection Mold Press.

o Troubleshoot manufacturing issues with Mold Presses & perform maintenance on them.

o Train other engineers on equipments and processes.

o Create production report, engineering drawings, work instructions and training manuals.

+ Lab Consultant: January 2009- June 2010: Life Sciences Instructional Technologies, UC Santa Barbara, CA:

o Performed customer service for lab users including students as well as faculty.

o Performed troubleshooting on scanning and printing systems, MS office applications etc.

o Performed general upkeep of the lab and classroom spaces, including setting up projectors, sound

systems and poster printers.

Skills and Education:

University: Graduated March 2011: Bachelor of Science: Mechanical Engineering: University of California, Santa

Barbara.

o Relevant Courses: DC Circuits, Sensors and Actuators, Control Engineering, ME Lab (Data collection & analysis)

Senior Mechanical Engineering Design Series, Design using Composites

Thermodynamics, Fluids, Heat Transfer, Aerodynamics

Advanced SolidWorks, Materials Science, Structural Materials (Metallurgy)

o Senior Design Project: Test Bed for Powered Cambering Vehicle (with Trikke Tech Inc.)

- In charge of conceiving overall design and modelling with SolidWorks.

- Solely responsible for design and selection of shafts and bearings.

- Coordinated parts procurement and final assembly.

- Performed all the welding operations for the project.

o Relevant Skills:

- Expert at CAD with SolidWorks

- Knowledge of GD&T per ASME Y 14.5M-1994

- Plastic Injection Molding.

- Excellent verbal and written communication.

- Quick learner, Excellent Problem Solving skills

- Multilingual in English, Hindi and Nepali.

- Proficient in MS Office, MS Access, MATLAB, C++ programming

- Detail Oriented and Organized

- Independent and Highly Motivated

References: Available upon request.

Contact this candidate