Sales Customer Service

QUALIFICATIONS

 Results-oriented sales professional with 16 years of sales experience

 Highly motivated to surpass sales and marketing objectives

 Proven ability to generate new leads and substantially increase sales

 Skilled at developing long term relationships with clients, generating loyalty above and beyond the sales relationship

 Enthusiastic, creative team player with strong problem solving and organizational skills

 Skilled in wireless, wireline, OSP, CO, PBX/Key systems and structured cabling

EXPERIENCE

Account Executive

2006-2010

Windstream Communications, Dallas, TX

 Successfully sold telecommunications products into the IOC, RLEC, CLEC, VAR markets to include their contractors and engineering firms

 Developed new corporate accounts through effective marketing, cold calling, networking, sales presentations, and follow up. (Trade Shows)

 Exceeded sales goals, and doubled budget in under 2 years

 Hit $4.7 million in ’08 with a budget of $4 million

 Hit $5.2 million in 09 with a budget of $4.6 million

 Weekly forecast and notation via Salesforce.com

 Aligned with Manufacturer’s Rep’s to create partnerships within accounts

 Fluent with ADC, Corning, Superior, JDSU, General, Adtran, Tellabs and 3Com

 Clients included: Pioneer, ENMR, Five Area, Santa Rosa, XIT, Mid Plains, Nortex, Penasco Valley, Panhandle Telephone

 Managed TX, OK, and NM territories (90% Travel)

Account Executive 2001-2006

Hutton Communications, Carrollton, TX

 Successfully sold wireless telecom products into Tier 1, 2, 3 Carriers and their contractors in the Northeast

 Exceeded sales goals in every year during my tenure at Hutton Communications

 Closed MPA with Nextel for their BDA business that exceeded $40 million

 Engineering, site analysis assistance within my customer base

 Played a major role in the deployment of the Metro PCS buildouts in the NE

 Sold all product for 1/3 of Cingular 3G upgrades through kitting/bundling

 Developed org chart from purchasing up to C-level contacts

 Fluent with Andrew Corp., RFS, Adtran, Trylon/Rohn, MTS, Polyphaser, Hatteras Networks, Cisco, Radiowaves

 Clients included: Nextel, WFI, Bechtel, US Tower, Crown Castle, NTelos, SBA

 Managed 10 states in the Northeast and Mid-Atlantic states (75% Travel)

Account Manager

1997-2001

Anixter, Inc., Lewisville, TX

 Successfully sold structured cabling/V&D products into contractors and end users.

 Supported medium to large size accounts with revenues of $5-10 million

 Grew account base by nearly 60% during tenure increasing market share

 Entering of SO’s, SQ’s, marketing proposals, client issue resolution

 Fluent with Belden, Commscope, Ortronics, Panduit, Krone, Chatsworth, Fluke

 Clients included: Avnet, McBride Electric, NetVersant, CableTek

 Managed North Texas, and Southern OK territory (30% Travel)

Inside Sales Representative 1995-1997

Estech Systems, Inc. ESI, Plano, TX

 Successful B2B sales of ESI’s PBX/Key Systems into SMB markets

 Lead generation and appointment setting for designated Field Sales Rep

 Consistently in the top 3 in sales throughout tenure

 Managed nearly 100 SMB accounts

 Provided all correspondence to include SO’s, RFP’s, SQ’s, ACT database, marketing, customer service and issue resolution

 Online sales support and training for our top resellers/VAR’s

EDUCATION

SMU-SEAS, School of Engineering and Applied Sciences, Dallas, TX

1993-1995

MCSE, A+, N+ Certifications

SKILLS/TRAINING

 JD Edwards

 AS/400

 ACT  Agilent

 Office Suite Products  Fiber Splicing

 Salesforce  WAP and WAN Architecture

 Mac&PC Proficient  Miller-Heiman

 Adobe Suite  Dale Carnegie

 RUS bids  Selling to VITO

 Anritsu

 Sandler Sales Training

 VOIP

References available upon request

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