Hiren Patel
*** ********* *** ********** ** *****, 910-***-****,*********@*****.***
Summary
• QA Tester with 4 years of experience in testing Web applications, Client/Server applications and stand alone applications both manually and using automation tools. Well versed with QA Testing methodologies.
• Extensive knowledge of Software Development Life Cycle and QA Life cycle.
• Proficient in development, execution and maintenance of Test plans, Test cases, Test scripts, Test specifications and Test scenarios. Solid analytical and dynamic troubleshooting skills.
• Expertise in Manual and Automation testing using Mercury Interactive Tools Win Runner, Load Runner, Quick Test Professional.
• Involved in the QA Life Cycle, which includes Design, Development and Implementation of the entire QA process and documentation of Test Plans, Test Cases, Test Procedures and Test Scripts.
• Good knowledge of HTML, VB SCRIPT, SQL, JAVA, C.
• Flexible and versatile to adapt to a new environment and ability to work under pressure.
• Experience in writing and maintaining software verification, validation and test procedure documents.
• Strong analytical, problem-solving, verbal and written skills, with particular emphasis on clear, detailed business requirements and functional specifications.
• Ability to effectively lead and work in teams.
• Enthusiastic to learn new skills with a shorter learning curve and strong team player.
Technical Skills
Languages/Scripting: VBScript, SQL, java, C
Tools: MS Word, MS Excel, MS PowerPoint.
Operating System: Windows NT/98/2000/XP, MS DOS.
Servers: Windows 2003 Server
Testing Tools: Quality center, Win Runner, Quick Test Professional and Load Runner
Web Technologies: HTML, XML, UML
Protocols/Platforms: TCP/IP and related protocols, HTTP, FTP
Browsers: Internet Explorer 6.0, FireFox, Google Chrome
Professional Experience
Ifuturistics Inc. QA/Tester
Charlotte, NC, USA. May’09 – dec’10
This was an online banking account application, enabling customers to access their various accounts through the Internet. Account holders could enter their ID and PIN to access their various Checking, Saving, Money Market and mortgage accounts. The application provides customers to change the account options such as changing their PIN number, enabling or disabling the ability to transfer funds between accounts and maintaining the personal information such as contact information and address data.
Responsibilities:
• Involved in Functional, Integration, Regression, User Acceptance and GUI Testing.
• Worked on the Regression automated Testing using Win Runner.
• Participated in Walk through of Test Plans and Test Cases.
• Prepared Test Data for Positive Testing used in Data Driven Test.
• Worked closely with developers in Reproducing Bugs reported.
• Created various Synchronization points Using Win Runner.
• Used Test Director to store, tracking and reporting bugs.
• Performed end user testing before the Build is released for actual real time implementation.
• Interacted with developers & various members of team to discuss and resolve defects and their priorities.
• Summarize test results in formula test analysis reports according to the Documentation standards.
Environment: Win Runner 7.5,TestDirector 7.5, JAVA, HTML, ORACLE 8i, SQL, XML, Windows 2000, MS Excel AND MS Word.
Interactive Avenues Role: QA Tester
Mumbai, India. May’06 – dec’08
Responsibilities:
• Writing and executing Test plans and Test cases. Scripts were developed after reviewing the business requirements document, and technical specifications.
• Performed both Manual and Automated testing.
• Performed functional testing by developing scripts.
• Conducted functional, integration, system and regression Testing.
• Developed the Test cases to test functionality and interface of the application.
• Worked with SQL for testing database integrity.
• Analyzed, documented and maintained Test Results and Test Logs.
• Responsible in providing regular test reports to the management.
• Performed Security testing for the user-defined roles using security points and password validations.
• Performed regression testing, data validation testing, User Acceptance Testing (UAT).
• Automated some of the test processes by generating the scripts using Win Runner and Created test data in Excel and executed Data Driven Tests.
• Performed manual tests to test certain aspects of the application.
• Conducted GUI, functional and end-to-end testing manually.
• Used Test Director extensively to maintain test cases and also for tracking the defects.
Environment: Win Runner, Test Director, Java, Visual Basic, Oracle 8i, Microsoft Office, Windows, SQL.
Education
The University of Findlay
Master in Business Administration
Major: Organization Leadership
Major GPA 3.6/4.0, Cumulative GPA 3.6/4.0
Punjab Technical University
Bachelors in Computer Application
Major: Computer Science
First class with Distinction
Major GPA 3.7/4.0, Cumulative GPA 3.7/4.0
Achievements
• Microsoft Certified Professional(2003)
• Novell Netware and hardware certification(2002)