JEROME T. MANUEL
*** ******** ***. ********, ** *1238 ********@*****.*** (408) 806 – 2423
SUMMARY
Sales & Marketing Analyst. Marketing Operations & Program Management. Project Manager.
Ruby on Rails Web Developer, Agile Software Development, and Web Designer.
Driven. Passionate. Persistent. Creator. Problem Solver. Innovator.
SKILLS
• Microsoft Office Suite: Word, Excel, Access, and PowerPoint, etc.
• Project Management
• Ruby, Ruby on Rails, HTML5, CSS3, Javascript, and jQuery
• Adobe Creative Suite: Photoshop, and Illustrator, etc.
• Social media platforms: Facebook, Twitter, Tumblr, Pinterest, Google+, etc.
• Google Analytics
• SEO
• System Administrator on SalesForce.com CRM
• Wordpress
• Hyperion
PROFESSIONAL EXPERIENCE
IBM
Launch Manager (01/2007 – 02/2009)
• Managed enterprise software product launches by increasing the effectiveness of tactics and efficiency of the launch teams which have contributed over $40 million to brand pipeline revenue
• Created and ensured timely execution of launch plans including identifying activities, milestones, owners, deadlines/timelines, metrics, and risks by working with product, press, analyst, sales, web and marketing communication teams while dealing and resolving any issues
• Managed 140 volunteers for the 2007 and 2008 IBM’s Global Conference staffing program
• Analyze impact of IBM’s Global Conference to the brand’s revenue target which has contributed $201 million in associated revenue
Marketing Operations Analyst (06/2006 – 12/2006)
• Created return on investment analysis report and managed the marketing budget and financial process for all product marketing campaigns
• Created and maintained system that tracked marketing campaign results which helped promote participation in joint brand activities
• Contributed to the planning and execution of the team’s lead generating marketing campaigns, nurturing of decision makers and closing marketing campaigns: events, tradeshows, webinars, and market research
Bio-Rad Laboratories
Sales & Marketing Data Analyst (11/2005 – 04/2006)
• Performed sales trend analysis of accounts and recommended pricing tier levels which helped increased revenue and customer satisfaction
• Provided sales support for US National Account Managers and Sales Representatives
• Decreased account duplication which eliminated 5K dollars per quarter in overpaid administrative fees by performing Microsoft SQL Server and Microsoft Access queries
JEROME T. MANUEL
********@*****.*** (408) 806 – 2423
Bio-Rad Laboratories (continued)
Marketing Administrative Associate (09/2005 – 11/2005)
• Reported return on investment analysis of 2005 seminars through phone surveys with customers and attendees
• Administered and generated sales & marketing leads, opportunities, and campaigns through CRM database, SalesForce.com
Marketing Intern (06/2004 – 06/2005)
• Conducted market research on customer satisfaction, level of interest of products, loyalty, and branding
• Created monthly statement from product compliance report which determined the fulfillment of each contract/customer
• Tracked the progress of journal, tradeshow, website, advertisement, and direct mailing marketing leads using Microsoft Access and SalesForce.com
PROJECTS
that1spot, LLC (that1spot.com) & Vive (viveproject.co)
Founder & Web Application Developer/Designer (07/2009 – Present)
• Created, designed, and built web application using Ruby on Rails
• Develop product roadmap for features, updates, and redesigns through conducting market research and analysis on the competitors, industry, internet, mobile platforms, user interfaces, and landing pages
• Executes on marketing, messaging, email and social media campaigns, analyzes user and customer prospecting for business development
EDUCATION
Masters of Business Administration with an emphasis in Strategic Management and Entrepreneurship
John F. Kennedy University, Date of Graduation June 2013
Web Development – Ruby on Rails, HTML5, CSS3, Javascript, jQuery
The Starter League (formerly known as Code Academy), Chicago, IL, Winter 2012
Intro to Ruby Programming
Blazing Cloud, San Francisco, CA, Fall 2011
Bachelor of Arts in Economics with a minor in Managerial Economics
University of California, Davis, 2005
REFERENCES
Available upon request