ANDREW WEBB
**** **** ****** **** . ***** Church, VA 22042
SENIOR SOFTWARE ENGINEER
Delivering Technology, Vision, and Expertise for the Enterprise
PROFILE
Analytical and results-driven Information Technology professional skilled
at designing and developing software systems in highly challenging
environments, with special emphasis on business application programming.
Offers substantial experience with full system life cycle development,
requirements definition, analysis and design, code construction, test,
deployment, and production support. A major contributor to the success of
challenging, high-level government projects. Prepared to leverage and
apply expertise to COBOL / mainframe programming venture.
. Possesses practical, experiential knowledge and a diverse technical
background, including a deep understanding of software design. Expert
at solving engineering problems, as well as identifying and resolving
product defects.
. A builder of high performance teams in development and production
support. A natural team leader, mentor, and motivator who utilizes
strong experience to see the big picture and implement efficiencies
that improve organizational performance.
CORE COMPETENCIES
Leadership . Management . Oversight . Analysis . Planning . Resource
Requirements . Project Management
Productivity Optimization . Best Practices . Requirements Gathering .
Programming . Unit Testing
Production Deployment . Production Support Communication . Reports
Management
Documentation . Design . Data Repair . Budgeting and Cost Management
Staff Building Staff Management . Mentoring . Team Building
Clearance: Full Field Background Investigation (FFBI) - Public Trust,
Current
TECHNOLOGY
DB2 . CICS . MQ . COBOL . JCL . Datacom DB . IDMS . Adobe . Microsoft
Office
Microsoft PowerPoint . Microsoft Project . Microsoft Visio
PROFESSIONAL EXPERIENCE
Bart & Associates, Incorporated McLean, VA
2011-Present
Project Lead, Passenger Systems Program Office
Direct teams in providing engineering services for U.S. Customs and Border
Protection (CBP) that enable the success of subsequent projects by creating
a solid environment and application foundation on which they are built.
Serve as Project Lead for General User Framework for TECS Modernization
project.
. Maintain full responsibility for delivery of project to Systems
Engineering Life Cycle (SELC) gate reviews.
Andrew Webb . 571-***-**** . Page 2
Computech, Incorporated Washington, DC
2006-2011
Systems Analyst, Control Account Manager - Cargo Systems Program Office
Delivered software engineering changes in legacy application to support
pilot testing of ACE Modernization project for U.S. CBP. Substantially
reduced business risk to CBP and trade partners while enabling application
to operate in production. Team Lead for 10 mainframe Developers in
modification of more than 100 COBOL programs using MQ, DB2, Datacom, CICS,
and MQ Series, updating legacy system in support of pilot.
Key team member in making case for cost, schedule, and number of
Developers necessary to support development of legacy changes within
overall project schedule.
. Led team of three Mainframe Developers and four Java Developers in
updating application to meet end state requirements for ACE
modernization project.
. Authored three Systems Engineering documents specifying program
modifications to legacy system.
. Managed two control account budgets by providing estimate to complete
for the accounts.
. Provided variance account reports for deviations from budget and
schedule baselines.
Verizon, Incorporated Reston, VA
1998-2006
Team Lead, Systems Analyst
Provided leadership and innovative solutions to address multiple technical
needs and problems, including turning around error-ridden
telecommunications billing database through production support data repair.
Identified root cause for system repairs and developed solutions for
repairing billing data and service request errors. Reduced financial
penalties by returning Service Level Agreements to appropriate levels.
. Maintained aggressive Service Level Agreements for Consumer, Small
Business, Large Business, Wholesale, and Long Distance for Maryland,
Virginia, West Virginia, and the District of Columbia.
. Analyzed system requirements, provided requirements gathering, design,
programming, unit testing, production deployment, and production
support for credit check application.
. Instrumental in improving customer experience by enabling appropriate
selection of online product ordering capabilities through delivery of
reports via DB2 queries to Chief Information Officer.
. Recommended application software changes and wrote, tested, and
deployed data repair programs.
. Resolved all major Call Center, customer care, and billing issues.
EDUCATION
Bachelor of Science, Economics James Madison University Harrisonburg, VA
Computer Programming Diploma
PROFESSIONAL DEVELOPMENT
Additional training in Introduction to JAVA, Java I, Java II, ASP.NET V1.1
with C# and ADO.NET,
and Object-Oriented Analysis and Design