QUALIFICATIONS PROFILE
High-powered, motivated, and talented professional offering progressive experience in Electrical Engineering Technology. Possesses stellar reputation in installing electronic devices and appliances. Proven effectiveness in determining client requirements and resolving complex problems and business challenges through technical innovation. Shows competency in coordinating with teams to optimize overall efficiency and productivity while increasing sales and profitability. Creative, results-driven, and extremely able to multitask in a fiercely competitive, fast-paced environment while maintaining high ethical and quality standards, professional demeanor, and cooperative attitude.
CORE COMPETENCIES
- Technical Support and Troubleshooting
- Electrical / Testing Engineering
- Strategic and Tactical Planning
- Leadership, Training, and Team Building
- Problem Resolution and Decision Making
- Outstanding Customer Relations
- Organized with Strong Analytical Abilities
- Superior Interpersonal and Negotiation Skills
TECHNICAL EXPERTISE
- Knowledgeable in digital systems including microcontrollers, FPGA's, and PLC's; photonic theories (fiber optics, sensors, lensing systems, wave photonics); system control; and familiar with power systems
- Skillful in testing analog and digital circuits, soldering, taking measurements and evaluating them with all relevant instrumentation such as oscilloscopes, digital logic analyzer, and others
- Expert in multiple microcontroller development environments such as Altera Quartus, Max Plus II, and Propeller Tool
- Competent in PLC ladder logic and programming in C, C++, VHDL, assembly and BASIC
- Proficient in CAD programs such as AutoCAD Electrical and OrCAD; Simulation programs including MatLab and PSpice, and fluent with the Microsoft Office Suite
- Capable in Allen Bradley RS Logix 5000 to program the ladder logic in their 5000 series of PLC's
EDUCATION
BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING TECHNOLOGY
- University of Central Florida, Orlando, FL: Aug 2006–Aug 2008
Dean’s List Award
ASSOCIATE OF SCIENCE IN ELECTRICAL ENGINEERING TECHNOLOGY
- Three Rivers Community College, Norwich, CT: Aug 2002–May 2006
EMPLOYMENT HISTORY
CONSULTATIVE SALES ASSOCIATE - SEARS HOLDINGS, INC., WATERFORD, CT JUN 2004–JUL 2006
Promoted, marketed, and sold innovative solutions to customers in the Home Electronics Department. Determined customer needs and provided high-level of assistance to foster positive shopping experience. Assumed responsibilities in processing transactions, maintaining in-store delivery, ordering items for in-store pickup, and at-home installation. Regularly convened with customers to provide information in response to inquiries, troubleshoot device operation problems, and address complaints in a timely manner. Organized and installed in-store displays for TVs, home theater systems, cameras, camcorders, and others.
Notable Accomplishments:
- Generated sales and expanded customer base by suggesting effective marketing strategies that make customers interested in purchasing a full home theater set-up with installation and service agreements
- Built and cultivated productive relationships with various departments, other stores in the area, general management, and clients to provide total satisfaction as well as to generate referrals and repeat business
CASHIER - CVS PHARMACY, GROTON, CT JUN 2002–JUN 2003
Welcomed customers and ensured that customers receive satisfactory service and quality goods. Maintained cleanliness and organization of the store inside and out to attract customers’ attention.
Notable Accomplishment:
- Instrumental in processing transactions, organizing inventory room, and stocking merchandise on sales floor
ACTIVITIES
Member, National Scholars Honor Society | Member, Institute of Electrical and Electronics Engineers (IEEE) Society