Customer Service Manager

RESUME OF

JONATHAN E. COLABIANCHI

**** *. **** ******, #*-2-512-***-****

Austin, Texas 78723

OBJECTIVE: My goal is to utilize all the experience, knowledge and education to the benefit of the company

EMPLOYMENT:

Law Offices of John F. Fuini, Jr. 210-***-**** - Sue

6243 IH-10 West, Suite 710, San Antonio, Texas 78201

Job Title: Escrow Assistant and Legal Assistant Dates: 6/24/05 thru 3/24/06

Escrow Assistant/Land America Lawyers Title: Responsible for opening escrow on new files and setting up files; disbursing letters with earnest money contract and commitments to buyer/seller/lender; as needed, ordering payoff(s), homeowners association request(s), survey request, tax certificates, bring to dates; made revisions to Settlement Statement; faxed for funding; disbursed commercial, residential and refinance files as required; recorded all required documents same day or next day; made sure there was a bill for every check and paid all bills; put file in audit order; sent to policy; made bank deposits; put required accounting forms with deposit slips; prepared and sent, with required accounting forms, t-oo forms; maintained quick telephone contact, forwarded calls as required, took care of calls as needed; and ran errands as required.

Legal Assistant: Responsible for opening files, preparing letters and documents as required; mail outs (demand letters, notices to vacate, etc.); sent faxes; copies; kept supplies and postage up-to-date; overnighted documents as required; disbursed non-title closings (including Contract for Deed and lease purchases); aid collection department - made payments by phone, mailed and/or overnighted payments, as required; maintained quick telephone contact, forwarded calls as required, took care of calls as needed; ran errands as required.

Blockbuster Video 210-***-**** - Sylvia Goff

7970 Fredericksburg Road, San Antonio, Texas 78229

Job Title: Customer Service Representative Dates: 3/05 thru 6/05

Responsible for maintaining good customer relations, aiding in customer care, running the register; keeping stock put away and in order.

Advanced Auto Parts 210-***-**** - Sal

6991 San Pedro, San Antonio, Texas 78216

Job Title: Parts Specialist Dates: 6/04 thru 12/04

Responsible for answering all mechanical questions that a customer may have regarding a variety of problems with their sedan, suv, van; after troubleshooting, relayed an estimate of the problem; aided in customer care; answered and took care of questions by telephone.

Lender Protective Services 210-***-**** - Cathy Powers

12042 Blanco Road, San Antonio, Texas 78216

Job Title: Security Officer Dates: 2/04 thru 6/04

Responsible for protecting the consumer and property from safety hazards and crime in order to create a safe, enjoyable environment.

O’Reilly’s Auto Parts 210-***-**** - Irma Perez

11006 Coach Light Drive, San Antonio, Texas78216

Job Title: Night Manager Dates: 6/99 thru 5/04

Responsible for assuring employees performed their duties, took their lunch at appropriate times in order to keep customer service available and protect store from burglary; assuring every shift ran smoothly; filling in when personnel did show per work schedule; prepared work schedules; responsible for monies and maintaining the safe and depositing money; many times top salesman prior to becoming night manager; by the end of employment sold over $510,000 in merchandise; in process of training for assistant manager.

Wackenhut Security Services

901 N.E. Loop 410, San Antonio, Texas 78209 210-***-**** - Any supervisor

2001 Camelback Road, # 290, Phoenix, Arizona 85014 602-***-**** - Lt. Cain

Job Title: Security Officer-Full Time and Part time Dates: 1996-1999

Responsible for protecting the consumer and property from safety hazards and crime in order to create a safe, enjoyable environment.

EDUCATION:

Wyndham School District - obtained GED

Edison High School

Technical training - several hours of auto parts training - A.S.E. certified

REFERENCES:

1) Carla Lujan - 832-***-****

Attorney at Law

2) Sue Riley - 210-***-****

Canyon Resources

David Riley - 210-***-****

Contact this candidate