Driven
Resume:
Miro Georgiev
Shakopee, MN
****.********@*******.***
CAREER OBJECTIVES:
To apply interpersonal communication skills, leadership qualities and technical skills in a way that contributes to the professional development of the team and to ensure the progress of the company.
PROFESSIONAL EXPERIENCE:
Ricoh Americas Corporation Mendota Heights, MN February 2006 present
Senior Technology Services Specialist
• Performed new machines installation
• Configured network connectivity
• Enabled scan functions of the machines
• Created user accounts in Active Directory
• Assigned access rights and permissions for user accounts
• Troubleshooted print issues
• Installed security features on the devices
• Solved driver issues related to print quality
• Ensured persistent and accurate functioning of the appliances
• Isolated failing circuit boards and replaced them
• Used measuring instruments
• Provided software customer assistance
• Provided customer service
• Adjusted machines functionalities as per customer requirements
Triad Transfer Hopkins, MN February 2005 February 2006
Copy machines Technician
• Solved issues with image quality
• Performed machines repairs
• Executed preventive maintenance
• Installed expansion boards and options on copy machines
CERTIFICATIONS:
CompTIA A+, CompTIA Network+, Microsoft Certified Professional MCP: Windows 2000Pro, Windows 2000 Server, Windows XP, Windows 2003 Server.
EDUCATION:
Minnesota School of Business Richfield, MN September 2004
Associate in Applied Science Degree Network Systems Engineer
HOBBIES: I enjoy working on internal combustion engines, car body repairs, reading about and working with computers, digital photography.
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