Import Analyst/Firm Administrator/Trainer

QUALIFICATIONS: Seventeen years US Customs Brokerage experience, including daily audits of consumption entries; adept with all Microsoft Windows operating systems; adept with Microsoft Office components, including expert skills in Word, Excel, and Outlook, and superior skills in Access and PowerPoint; experienced office administrator at all levels from assistant to manager; successful working independently or as a team member; extremely effective with written communication and multitasking, with strong attention to detail.

PROFESSIONAL EXPERIENCE:

US Customs Brokerage: Earned US Customshouse Brokerage License #11031; supervised import operations department (land/air/ocean) of 38 employees; direct managerial responsibility for branch office (air import) of nine employees; Policy and Procedures Trainer for new offices.

Office administration and support: Firm Administrator for law offices of C.R. Victor & Associates and The Victor Firm, PLLC; Branch Manager for A.N. Deringer; Administrative Support Team Supervisor for Rawhide Internet Services; Branch Co-manager for Peace Bridge Brokers USA; Quality Coordinator for Hollingsworth Logistics Management; On-site Associate Coordinator and Project Manager for A+ Staffing; Advanced Processor for Marathon Ashland Petroleum.

Computer and software administration: Computer Instructor (Word, Excel, Access, PCs) for Millstream Career & Technology Center; Systems Administrator for C.R. Victor & Associates; corporate systems trainer for A.N. Deringer; designed Order Fulfillment database for Hollingsworth Logistics Management; maintained Associate database for A+ Staffing; member of design committee for Contact Management database for Rawhide Internet Services.

Other skills and experience: Broadcaster for AAA Icicle network; contributor to the Encyclopedia of Management, 4th Edition, published by the Gale Group; authorship of all ISO-9002/QS-9000/MS-9000 Policy and Procedures manuals for Hollingsworth Logistics Management.

WORK HISTORY:

2005 - 2010 Firm Administrator The Victor Firm, PLLC, Sterling Heights MI

2003 - 2005 Computer Instructor Millstream Career & Tech., Findlay OH

2002 - 2005 Temporary Office Worker A+ Staffing & Time Services, Findlay OH

2000 - 2001 Administrative Supervisor Rawhide Internet Services, Toledo OH

1998 - 2000 Firm Administrator C.R. Victor & Assoc., Bloomfield Hills MI

1997 - 1998 Student Specs Howard School of Broadcast Arts

1996 - 1997 Branch Co-manager Peace Bridge Brokers, Romulus MI

1995 - 1996 Quality Coordinator Hollingsworth Logistics, Dearborn MI

1985 - 1994 Branch Manager A.N. Deringer, Romulus/Detroit MI

EDUCATION:

Current student of Business Administration, Baccalaureate Program, at Rochester College, Rochester, MI (3.67 GPA - Graduation in April 2012)

Graduate of Specs Howard School of Broadcast Arts, Southfield MI

Graduate of Riverview Community High School, Riverview MI

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