IT project coordinator

Jahnavi K Akkineni Quality Assurance Analyst

Email: *******.********@*****.*** Phone: 858-***-****

Linkedin (www.linkedin.com\in\jakkineni)

SUMMARY:

• 6 years of I.T experience and over 4.5 years have been in the STQE (Software Testing and Quality Engineering) Project Execution and Management space

• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills to bring out a quality product

• Testing experience in both Manual and Automation

• Implemented the software development lifecycle (SDLC), waterfall and agile, for the testing life cycle

• Involved in identifying the Test Requirements based on Use cases, Requirements Document (SRS) and Design specifications (HDD and LDD) and developed test documentation including test strategy, test plans, test cases and test traceability matrix

• Expertise in translating user requirements into test assets and mapping the process design, work flows for SDLC with documenting and managing business requirements

• Expertise includes Black Box testing methods like Equivalence Class, Boundary

Value analysis and White Testing methods like Mutation, Basic Path, and Control

Structure Testing

• Involved at various levels of testing like Unit Testing, Integration Testing

(Regression, Incremental Integration and Smoke Testing), System Testing

(Recovery, Security, Performance, Database and Installation Testing) and

User Acceptance Testing (Alpha, Beta, Compatibility Testing)

• Extensively used Quick Test Pro (QTP), Win Runner, Load Runner, Test Director, Quality Center, Test Complete to enhance the script and to test the functionality and performance of the application

• Extensive Experience in creating Data driven and Batch Tests for automation, Record and playback of scripts, synchronization points, Exception Handling, Parameterization, and TSL

• Experience in issue tracking & resolution using Bugzilla, Test Director and JIRA

• Worked with HIPAA and 21 CFR Part 11Compliances

• Extensive experience in working with SQL, database querying and strong knowledge of RDBMS concepts, Data warehouse concepts (ETL, data mart testing)

• Experience in using VSS and CVS tools for Configuration Management.

• Experience in analyzing the requirements and documenting it accordingly

• Experience setting up boxes for QA teams and configuring web applications

• Strong ability to understand and document critical data through effective data collection, data analysis and data interpretation

• Involved in designing and maintenance of SharePoint Portal.

• Strong problem solving skills and very good time management skills

• Highly motivated worthy team player capable enough to work and lead within a team environment besides being capable to work independently

• Good management and leadership skills

• Identify and evaluate tools best suited for automation

• Submitted a paper on “Agility in Testing” for Test-2008 conference

• Experience in Agile development methodologies (SCRUM model)

• Knowledge of UNIX

EDUCATION & CERTIFICATIONS:

• Bachelor of Technology (BS) in Electronics and Communication Engineering from Jawaharlal Nehru Technological University, India 2003.

• Awarded Star Performer (Rookie) of 2005 (Aztecsoft).

• Certified SCRUM Master.

SKILLS:

Operating Systems Windows XP/ NT/2000/98

Web Technologies ASP, ASP. Net, VBScript, JavaScript, HTML,DHTML

GUI/Front End Tools Visual Basic, Visual Interdev, VB.Net, C#, JAVA

RDMS/ DBMS MS SQL Server 2005/2000/7.0, Oracle 7.x, MS-Access

Middleware ADO, ODBC, IIS 6.0, Web services

WORK EXPERIENCE:

Company Aztecsoft Inc

Designation Test Lead

Location Nashville, TN

Period From: May 2006 To: till date

Project Title HealthStream Learning and Competency Center

Duration May 2006 – August 2008

Team Size 10

Client HealthStream, Nashville

Role Sr. Test Engineer/Quality Analyst/Test Lead/Project Coordinator

Responsibilities • Plan and execute testing activities on different modules of LMS and competency system

• Write test plans, write and execute detailed test cases

• Lead a team of nine (automation and manual) and guide them towards successful deliverables

• End to End knowledge of the entire product and integration testing

• Handling bi-weekly deploys, interact with end users and client services for defects reported from production

• Planning and executing test activities in an agile development life cycle

• Develop and run test cases

• Test automation using QTP and defect maintenance tool using Test Director, Quality Center

• Manual and automated testing

• Use QTP for automation and Test Director (HP) for defect management, later moved on to Quality Center

• UI Automation using QTP

• Load testing using Load Runner

• Writing complex SQL queries to validate data in the back end

• Understand the database structure

• Develop test strategies

• Develop and execute test cases on data warehouse reports (OLAP)

• Use XML to generate data for automated test cases

• Analyze user requirements.

• Integration testing (Competency center integrated into HLC)

• Testing reports (transactional and data warehouse)

• End to End and ad-hoc testing

• Black box and white box testing

• Implement QA best practices and processes to adapt to changing customer needs

• Migration testing (ColdFusion to .Net)

• API testing

• Coordinating the project between an outsourced vendor team and HealthStream.

Front End/Back End VB.NET, C#, ASP.Net, SQL Server 2000, Reporting services, XML, JAVA, web services

Description

The HealthStream Learning Center™ - is a full featured, Internet-based LMS designed to manage, deliver, track and report blended learning initiatives. The HealthStream Learning Center also includes a growing library of regulatory courseware to help meet your annual training requirements plus access to free online training for medical devices and supplies. As an Application Service Provider (ASP) model, the HealthStream Learning Center is hosted, managed and delivered by HealthStream. 24/7 Instant access for students and administrators, scalable platform to grow with your needs, user-friendly, intuitive design, stable, reliable and secure system are some notable features of Healthstream’s learning management system.

HealthStream Competency Center (HCC), a new added feature to the learning management system, addresses the urgent need for better competency and performance management with a healthcare-specific, competency-driven solution and is fully integrated with the HealthStream Learning Center (HLC). The HCC takes full advantage of the investment of resources, data, processes and training. It is a solution to meet the needs of clinical, risk, quality, HR, and executive teams for learning, competency, and performance management.

Company Dice Technologies

Designation Software Engineer

Location Naperville, IL

Period From: January 2006 To: March 2006

Project Title Emmis Communications

Duration January 2006 – March 2006

Team Size 4

Client Emmis Communications (Station Q101), IL.

Role Software Engineer

Responsibilities • Design and develop UI for a tool which would help non-IT people run queries of the database and generate reports.

• Test the tool and integrate it with an existing web application.

• Integration testing

• Writing SQL queries and help debug defects

• Understanding the database structure

• Analyze user requirements.

• Customized reports

• End to End and ad-hoc testing

• Black box and white box testing

Front End/Back End VB.NET, SQL Server 2000, Windows 2k3/XP

Description

Emmis communication is a radio station and this tool is a dynamic query building tool which would help in generating reports for non-IT personnel. The user could generate dynamic queries and develop joins to have access to data about all subscribers who have subscribed to any channel with the radio station. It allows the radio station to get a list of people who have subscribed for a channel in a particular geographical area and draw statistics on a popular channel in that particular area.

Company Aztecsoft (formerly Disha Technologies)

Designation Software Design – Quality Engineer

Location Hyderabad, India

Period From: October 2004 To: December 2005

Project Title Visual Studio 8.0

Duration May 2005 – December 2005

Team Size 6 members

Client Microsoft Inc, Redmond

Role Software Design - Quality Engineer

Responsibilities • Automation of test cases in the areas of intellisense and code snippets.

• Run Analysis of automated test failures using Maddog

• Fixing code in case of test case failures

• Filing defects for test cases failing due to product bugs.

• Client Coordination, acting project lead – lead a team of 5.

• Manual and automated testing

• Use VS.Net for automation and Product Studio (MS) for defect management

• Writing SQL queries and help debug defects

• Reviewing test cases, writing test plans

• Analyze user requirements

• Regression testing on various builds

Front End/Back End VB.NET, Windows 2k3/XP/NT/2000/98

Description

Visual Studio 2005 (VS 8.0) is an upgraded .NET technology from Microsoft. VB.NET is a part of the VS.NET family. My responsibilities included

 Automation of test cases in areas of intellisense and code snippets using VB.net.

 Run Analysis of automated test failures.

 Fixing of test failures if due to test case code defect

 Filing bugs for test cases failing due to product bugs.

 Use Microsoft’s proprietary tools (MAUI) and libraries to track defects and automate test cases

 Run automated test cases on the latest version of Visual Studio 2005, specifically VB .Net

 Making sure the tests run fine on all the lab machines and reset runs on a timely basis for continuous regression

Project Title MPG Avondale 5.0

Duration Feb 2005 – April 2005

Team Size 10 members

Role Software Test Engineer

Responsibilities • CRM Service Request / Subscriptions.

• Defect maintenance tool using Bugzilla.

• Manual and automated testing

• Use QTP for automation and Test Director (HP) for defect management

• Writing SQL queries and help debug defects

• Understanding the database structure

• Reviewing test cases, writing test plans

• Analyze user requirements.

• Integration testing

• Black box and white box testing

• Implement QA best practices and processes to adapt to changing customer needs.

• End to End and ad-hoc testing

Front End/Back End ASP.Net, SQL Server 2000, Windows XP Pro.

Description

Avondale (MPG) client application is an interface to offer services and support to the customers for their technical queries & the subscriptions.

Customers/End users contact MPG agent via E-mail, chat or telephone for solutions to their service requirements/queries. Agents also can contact the customers for alerts, new schemes/subscription and for other business development reasons.

The brief description of various modules of Avondale application is given below:

Administration: To create different resources like templates, SR queues etc, to set/reset permission for different categories of users.

Customer Overview/Search: To find or view history & details of customer

Service Request / Subscriptions: This module is required to create the service requests & to channel the various subscriptions to the customers.

Support Tools: These are the primarily third party tools which can optionally be integrated with the Avondale application. For example Xbox Hardware, Xbox Live, CTI, PTI, Knowledge Centre.

Accounts & Billing: These modules are required to calculate the charges for the customer for using various services/subscriptions.

Project Title Aspen3.0 (Sum Total 7.0)

Duration Oct 2004 – Feb 2005

Team Size 20 members

Client Sum Total

Role Setup/Upgrade Build Test Engineer

Responsibilities • Installation of Daily builds on different databases in different Scenarios

• Single, Multi, and Remote machine installation, Generating Error and Warning logs of Installation

• Execution of test cases, bug reporting, bug tracking, reporting errors.

• Manual testing on various modules and their logical integrity testing (basic verification).

• Worked on Backup/recovery of customer databases.

• Replication and Log Shipping.

• End to End and ad-hoc testing

• Integration testing

• Configuration management

• Configuring IIS, Tomcat on windows

Front End/Back End ASP.NET, SQL Server 2000, ADO, ODBC, Windows 2k3/XP/NT/2000/98

Description

Sum Total 7.0 is a WEB BASED e-learning application developed in accordance to various market requirements. This product is an upgraded version for Click2Learn e-Learning application. The Sum Total Enterprise Suite combines the industry's leading Learning Management System (LMS), Learning Content Management System (LCMS), on a single, integrated platform.

This Suite works within business processes to align individuals with organization goals, prescribe learning plans and training, track certification and compliance related activities, and correlate training to business results getting enterprises to profits more quickly.

Company WorldInfoTech Pvt. Ltd.

Designation Software Engineer

Period From: February 2003 To: October 2004

Project Title Emagemate

Duration March 2004 – October 2004

Team Size 4 members

Role Programmer

Responsibilities • Involved in System Study

• Database Design

• Implementation of Design, Interaction with clients (USA doctors) & HIPAA Consultants.

• Develop and test code in VS.Net 1.1

• Unit test code

• Develop stored procedures, views for better SQL

• Write Class libraries

• Black box and white box testing

• Implement coding and QA best practices and processes to adapt to changing customer needs.

Front End/Back End ASP.Net, SQL Server 2000, ADO, ODBC, Windows XP/2000

Description

Emagemate caters to the needs of a busy gastroenterologist and saves the time spent for preparation of records. All the reports generated by the program are recorded electronically and the most attractive feature of the program is that it can capture images while processing. This program handles video files with multimedia cards. It has the unique ability to capture snap shots when the video is running.

This system is broadly classified into following modules

I Capturing images over net

Enables the users to capture images through web cam or through a WINTV card, which is preinstalled on the system. The video files are played in windows media player. The captured images use the drag and drop procedure to place images on templates.

II Preparation of Reports

Enables the user to prepare reports just by clicking on combo boxes thereby saving the user’s time to prepare reports, which had to be done manually earlier. The user has to just click and select the required data and save it. Once saved and requested for a print, the report is as normal as a word document.

III Appointment Scheduler

Enables the users to maintain their patient registrations along with information like Test details. Appointment type (whether new r follow up) appointment duration details etc., doctors can view their appointments over Internet.

Project Title MRAnywhere (Medical Records Anywhere)

- Medical Records Management Software

Duration July 2003 – March 2004

Team Size 4 members

Role Developer

Responsibilities • Involved in System Study

• Database Design

• Implementation of Design, Interaction with clients (USA doctors) & HIPAA Consultants.

• Develop and test code in VS.Net 1.1

• Unit test code

• Develop stored procedures, views for better SQL

• Write Class libraries

• Black box and white box testing

• Implement coding and QA best practices and processes to adapt to changing customer needs.

Front End/Back End Visual Basic 6.0, SQL Server 2000, ADO, ODBC, Windows 2000/98

Description

MRAnywhere project enables the users to scan the images produced in hospitals and other healthcare centers such as x-ray photographs in operation theaters and categorize them accordingly. This system also maintains the patient demographics and provides an easy to use graphical interface to view the patient records based on selection of patient name or medical record number or SSN (Social Security Number).

This system broadly classified into following modules

I Appointment Scheduler

Enables the users to maintain their patient registrations along with information like Test details. Appointment type (whether new r follow up) appointment duration details etc., doctors can view their appointments over Internet.

II Data Processing

Enables the users to scan the patient documents and categorize them accordingly in different predefined categories

III SuperBills

Enables the clients to generate superbills which consists of Test and Procedures ordered for a particular patient, medication & prescription details and other billing details which helps the doctors to claim health insurance.

IV Administration

Allows the client to Export & Import their daily Data and images scanned by the hospitals to an intermediate server (with Encryption and Decryption), from where the PBO department download the data and do the data processing for them.

Project Title Document Management Information Systems

Duration February 2003 – July 2003

Team Size 4 Members

Role Trainee

Responsibilities • Involved in System Study

• Database Design

• Implementation of Design, Interaction with clients (USA doctors) & HIPAA Consultants.

• Develop and test code in VS.Net 1.1

• Unit test code

• Write Class libraries

• Black box and white box testing

• Implement coding and QA best practices and processes to adapt to changing customer needs.

Front End/Back End VB 6.0, MS Access, ASP, VBScript, JavaScript

Description

Document Management Information System is a classic version on MRAnywhere and was developed in VB and MS Access.

This system broadly classified into following modules

I Appointment Scheduler

Enables the users to maintain their patient registrations along with information like Test details. Appointment type (whether new r follow up) appointment duration details etc., doctors can view their appointments over Internet.

II Data Processing

Enables the users to scan the patient documents and categorize them accordingly in different predefined categories.

Project Title Temperature Control and Data Acquisition System in Climatic Chambers.

Duration Dec 2002 - January 2003

Team Size 1 Member

Client ISRO, Sriharikota

Role Project Trainee

Responsibilities • Involved in System Study

• Design circuits and test

• Black box and white box testing

• Prepare relevant documentation

Front End/Back End C, Electronic Circuits

Description

The project utilizes thermocouple-based instrumentation used for the control of the temperature parameters in curing ovens where heat is generated by a bank of heaters. PC based acquisition is used for switching ON and OFF a bank of heaters to vary the temperature of the oven based on the set point. The report includes measurement of the relative humidity in the control environment of the oven.

The software code has been written in ‘C’ language, which has been used to program the channels of the PCI-9112 card to get the actual digital measured values of temperature and humidity.

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