accounting

Ne’kesha Houston

**** ****** **** ************, ** 32210

904-***-**** **********@*****.***

Technically skilled, analytical account specialist known for accuracy and attention to detail. Accounts payable/accounts receivable career spans 12 years of experience. Also proficient in servicing loans, pension annuities, generally accepted accounting practices (GAAP), MS Office Suite, various customer relationship management systems.

Professional Experience

02/2008 to April/2010 Nelnet financial planning[Student Loans and Resources] Jacksonville, FL

Remittance Processor-Kwikpay

Responsible for Ach set-up, changes, alternate payment adjustments and resolving customer inquires

Updates procedures for daily processes

Facilitated training for various daily reports and complex accounts

Selected to process complex returns and NSF reports

03/2007 to 02/2008 Nelnet financial planning[Student Loans and Resources] Jacksonville, FL

Associate Accountant II

Prepared monthly portfolio reconciliation disbursements, cancellations and refunds from the origination system to the servicing system

Conducted daily and monthly reconciliations, created excel spread sheets and processed encrypted files

Researched outstanding disbursements, cancellations and refund less than 45 days, verified in-house, manual and third party funding

Facilitated training on new processes, processing complex account and various excel spread sheets

02/2006 to 02/2007 Fidelity national Financial[Financial Investments] Jacksonville, FL

Trust Accounting

Responsible for monthly and daily reconciliation, file transfers of encrypted bank statements, financial transactions and converting accounts on to fidelity national financial system

Processed new and existing accounts, general accounting, electric calculation tape and data entry with Microsoft office suite

Prepared financial statements, back-up and ledgers

Resolved escalated lender requests

Maintained monthly reconciliation of 18 large complex accounts

06/2005 to 02/2007 Vystar Credit Union [Credit Union bank] Jacksonville, FL

Loan Specialist

Responsible for resolving customer requests related to loans, certificates of deposit, funds transfer, account balances and evaluations of all motor vehicles

Performed high balance transfers for third party and in-house funding, opened new accounts, set up certifications of deposit investments and online check orders

Selected to complete additional training for lending services related to auto and personal loans

04/2004-05/2005 U.S. Naval Hospital [Medical Administration] Guantanamo Bay, Cuba

Medical Records Technician

Utilized CHCS (Composite Health Care Systems) to register all residents on the military facility

Analyzed and maintained medical records for internal consistency and compliance with regulations

Conducted monthly audit of personnel information of 25,000 active duty personnel into SAMS (Snap Automated Medical Systems) and civilian contractors

04/2000- 02/ 2004 Citistreet [Financial Services] Jacksonville, FL

Pension Payroll Specialist,

Responsible for daily and monthly reconciliation of high volume accounts using PMD (Payment Maintenance Database)

Researched outstanding items, forgeries, Ach transfers, deletion and corrected 1099R forms

Facilitated training for processing of encrypted file transfers, posting and reconciling accounts

Selected for projects that involved analyzing year end ledgers and 1099R

Responsible for understanding health &Welfare Plan Benefits translated plan provision of benefits, prepared enrollment verified status of eligibility benefits.

Education and Training

Edward H White Sr. 1995– Jacksonville, FL

EVEREST UNIVERSITY – Jacksonville, FL

Member Services Training 2006

Loan Services Training 2006

Volunteer

Children's Home Society October 2009

Technology Summary

MS Office (Word, Excel, PowerPoint, Access)  SAM (Snap Automated Medical Systems)Database

AS400 System WinRec Database  Accounts Receivable/Payable Docuement Management Data entry kspm 8000/10-key

by touch 11000 kspm  Customer Relationship Management systems

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